The site did not make it clear to me that I would be charged a return courier cost of £4.75. It's not possible to buy footwear sensibly on the site if no guidance is given on width of fit for th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Just wow. Was looking for a quality winter coat and did a lot of online searching, eventually picked a brand and style and found Wetsuit Outlet the cheapest by some way although colours limited too on... See more
Company replied
Was looking for poncho towels to use for swimming for the family that is absorbent and warm. Loads of choice on this website and good offers. Found what I needed. Delivery was good timing as ordered a... See more
Bought Aquaglide Chelan 140 1 or 2 Person Inflatable Kayak May 2025. Wetsuit Outlet were friendly and efficient with competitive pricing. The kayak was delivered on time and has been perfect for my co... See more
Company details
- Surf shop
- Canoe & Kayak Shop
- Outdoor clothing and equipment shop
- Sailing shop
- Sportswear Shop
- Windsurfing Shop
About Wetsuit Outlet
Written by the company
We love water sports! We're surfers, sailors and kayakers - that’s why we do what we do.
We've shipped over 2 million orders around the world since we started, over 20 years ago.
How did we do it? By offering quality products at competitive prices and the best customer service in the business.
Our Summer is too short! Wetsuit Outlet stocks over 100,000 items to help extend your water sports throughout the year.
Learn more >
We stock
See what's new >
Earn Rewards
Sign up >
We've shipped over 2 million orders around the world since we started, over 20 years ago.
How did we do it? By offering quality products at competitive prices and the best customer service in the business.
Our Summer is too short! Wetsuit Outlet stocks over 100,000 items to help extend your water sports throughout the year.
Learn more >
We stock
- Wetsuits
- Drysuits
- Surfing accessories
- Sailing gear
- SUPs and Kayaks
- Wind, Wake, Kite and Bodyboard
- Swim suits and accessories
- and more!
See what's new >
Earn Rewards
- £5 voucher for every £100 spent
- Free wetsuit recycling
- Early access to sale and new in
- Exclusive offers and competitions
- Dedicated customer support line
Sign up >
Contact info
The Gunnery Drill Shed, Chapel Road, Shoeburyness, SS3 9SL, Essex, United Kingdom
- 01702 295678
- info@wetsuitoutlet.co.uk
- www.wetsuitoutlet.co.uk
4.8
Excellent
31k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Items arrived in very good time
Items arrived in very good time and as expected. Thank you.
12 May 2025
Happy Customer!
New customer. My order arrived very promptly and neatly packed.
Ordered a rash vest, which fits well and was a good price.
Also spotted and ordered a bikini on offer - bargain! Have worn this and it's great, so comfy and exactly the right amount of coverage.
Happy customer 🙂
16 May 2025
Absolutely brilliant
Absolutely brilliant! The wetsuit was a present for my husband and it turned up within 2 days and he loves it!
16 May 2025
Purchase of kayak.
I ordered a kayak paddles and pump package over the phone the person I spoke to was pleasant polite and very helpful. As this was a first time experience for me I can only express my gratitude to her for making it so simple for me.
16 May 2025
Large selection of difficult…
Large selection of difficult availability products at a reasonable price
16 May 2025
Wetsuit Outlet…
Placed two orders with Wetsuit Outlet recently & was very happy with the service, the product & the price.
Would definitely recommend to friends & family.
16 May 2025
Great customer service.
Ordered a suit from WSO, but it wasn't suitable for me.
Immediate contact and resolve from them was great- no quibbling!
I'll certainly consider them for future purchases.
11 April 2025
Great items which were exactly as…
Great items which were exactly as described. Very speedy delivery too even though it was over a BH weekend.
13 May 2025
Great staff and products
Great staff. Stef was fantastic and helped a lot. Very happy with the kayak. Already had great fun with it. Oh, and it arrived next day as promised. Thank you 🙏
12 May 2025
Quality product arrived promptly with a…
Quality product arrived promptly with a free gift, would recommend and definitely use again in future.
12 May 2025
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