Wex Photo Video Reviews 

As usual Wex are the best choice for professional photographers and keen amateurs - they know what they're talking about.

Wex is my go to for all things photographic, prices are good, website is easy to navigate and the in store experience is friendly with very knowledgable people.

I have both bought and sold secondhand equipment with Wex and always find that prices offered are fair (buying and selling) and the equipment purchased matches or more often exceeds expectation.

I have been a long term customer with Wex and trust them in any dealings, whether this is trading in my old gear for new gear or simply purchasing from them direct. They are reliable and know what they are doing regarding photo and video equipement. Their trade in website is the clearest to use and I find their valuations to be fair and reliable. The staff are very nice and always answer queries quickly. I have given them a 4 star rather than a 5 star due to my frustrations over delivery time. I live on the Island of Lewis and the courier they use can hold a package for up to a week once it gets to the Inverness depot where The Royal Mail can get a package from leaving the supplier to me in 3 days, including glass bottles.

As usual WEX didn’t disappoint.
From the initial phone call, all the way to receiving the product the next day, the transaction was very smooth.

The customer service you receive from Wex is 2nd to none, and I would highly recommend them to anyone!

Good price and quick delivery

Have ordered various items from Wex and found pricing to be fair and competitive, good stock of items, easy to make a payment, and fast delivery of goods.

I recently purchased the Canon R10, Lens and various accessories. With so many grey import sites about I finally settled on Wex. I spoke to a helpful person (Danny J) and they answered all my questions. The order arrived the next day and everything was perfect. I would highly recommend Wex - great service and delivery.

Bought competitively priced. Rapid, next day delivery after selecting standard service. Good follow up when a problem with the item resolved with instant replacement.
Happy customer (again)!

Excellent price for the item - cheaper than other suppliers. Delivered next day although I hadn't actually asked for that service.

Every time I have ordered from Wex I have been happy with the speed of delivery, communication and the item I have received. They have never let me down!

Fast efficient service

Prompt delivery and the two used lenses that I bought were almost like new.I will definitely be buy from WEX again.

Had a camera on pre order and was kept informed while waiting for dispatch which was good, had to speak to someone regarding a collection mix up which was dealt with quickly. A great experience from trade in to dispatch of my new camera.

Usual quick service - which is what I would have expected from Wex.

Great friendly staff very helpful plenty of stock on show and available

Excellent prompt service and the order was at a very competitive price.

Making a purchase of used equipment online was fairly straightforward. Getting the credit online for goods traded in against the purchase was beyond me. But the phone support was outstanding.

Gone downhill lately. They have let me down on two orders recently both times cancelling items the day before arrival, leaving me in a predicament before a job (yes I shouldn’t order kit last min) - I used to be able to rely on Wex and I just can’t any more.

The last order arrived in about 6 shipments for small items each with their own tracking so I got swamped with emails & texts, apparently they were mostly dispatched from separate stores. Probably can’t be helped but still - annoying. Absolutely loads and loads of plastic wrap around everything which isn’t needed.

Guy on the phone standoffish & defensive - not professional, no apology for missing items.

No reason to keep shopping here unless I have to.