Whatnot Reviews 

12,161
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 6,710 reviews, reviewers had a great experience with this company. Consumers frequently mention how much they enjoy the interactive live auctions and the very simple application process. Buyers appreciate the welcoming community of sellers and note that purchases usually arrive quickly and well-packaged. However, some customers also noted issues with receiving defective products, unexpected shipping charges, and occasional missing items. A few other people also felt that certain bids turned out to be overpriced compared to finding the same goods elsewhere. Some reviewers were not happy with missing out on giveaways or facing difficulties when trying to request refunds for problems.

What people talk about most

Product

Consumers find product to be a mixed experience, with many reviewers highlighting great items, fast shipping,... See more

User experience

People report positive experiences with user experience, highlighting that the application is simple and very... See more

Price

Reviewers mention mixed feelings about price, as experiences vary widely across the platform. While many... See more

Application

Clients share positive opinions on application, finding the platform very simple, well-organized, and easy to... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers praising quick shipping times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy purchasing on whatnot. I looked at shopping on tiktiok and I did not like their platform for several reasons, first being clutter and confusion, and second, the atmosphere is not like sellers... See more

Rated 5 out of 5 stars

I was new to Whatnot & was a bit skeptical. But, I just made multiple purchases from a few different sellers for Graphic Tees & shoes. I was able to snag all items at insanely low prices. Each seller... See more

Rated 5 out of 5 stars

A great new shopping experience, safe and has been efficient, no messing about with individual payments it’s all set up whoever you choose to buy from. A lovely community with genuine people selling t... See more

Rated 5 out of 5 stars

A fabulous platform to find good quality and deals. Also reassuring to purchase worry free with product assurances from Whatnot. Very reasonable shipping prices too with no further charges in many sit... See more


Company details

  1. Collectibles Shop

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.2

Great

TrustScore 4 out of 5

12k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.2

All reviews

(12,161)

7,870 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have truly enjoyed my experience with…

I have truly enjoyed my experience with Whatnot, I have snagged some really good items at great prices, honestly, not every purchase was entirely worth it, but mostly I have been satisfied. I love how you hold the sellers accountable for being transparent and shipping expeditiously, overall, I’ve been satisfied and very few regrets.

18 September 2026
Unprompted review
Rated 1 out of 5 stars

i received the wrong parcel

i received the wrong parcel, haven’t got a response from the seller. the delivery took more than a week to arrive

26 September 2026
Unprompted review
Whatnot logo

Reply from Whatnot

We understand how frustrating it is to receive the wrong item and not hear back from the seller. If a seller isn’t responding, you can reach out to our Support Team directly through the affected order by selecting “Get help with this purchase” so the team can review what happened.

Rated 5 out of 5 stars

I've purchased numerous items during…

I've purchased numerous items during the live stream auctions. From jewelry to candy, shirts to sheet sets, everyday electronics to household & personal care products. There are so many categories to choose from... Just about anything you can think of. The auctions are fast-paced & the hosts are knowledgeable & keep the viewers engaged. Most items start at $1.. and there are plenty of free giveaways (free items, amazon gift cards, coupons, etc.

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great service fast delivery Great coins for the price brilliant

24 September 2026
Unprompted review
Rated 5 out of 5 stars

I love the fact that I can find unique…

I love the fact that I can find unique items and have fun doing so. The people I follow have such great personalities and fun! They ship right away, and I do find shipping can be expensive at times. But some ship for free or give deals on shipping. It all evens out. They all package the items with care!! I was very happy about that. Great experience all together!

21 September 2026
Unprompted review
Rated 1 out of 5 stars

Referral credits is a scam

I signed up because because I had been sent a referral code and then I received a email from whatnot telling me I had £10 credit and once I made a purchase the person who sent me the referral link would also get £10. I then made a purchase but was charged full price. When I enquired I was told my account didn’t meet the criteria but it’s their policy not to tell me why but I can carry on buying things if I want. Absolutely not. It’s not even a lot of money it’s just the principle of the matter.

25 September 2026
Unprompted review
Rated 3 out of 5 stars

I had 2 good transactions out of 6 or…

I had 2 good transactions out of 6 or 7. One never shipped and I cannot dispute. Beware!!

20 August 2026
Unprompted review
Whatnot logo

Reply from Whatnot

We understand how frustrating it is when an order doesn’t ship and you’re unable to resolve the issue. We requested additional information so we could look into your experience, but unfortunately we didn’t receive the details needed within the response window to investigate further.

Rated 2 out of 5 stars

A lot of errors with orders

A lot of errors with orders. Seems to be constantly happening.

24 September 2026
Unprompted review
Whatnot logo

Reply from Whatnot

We understand how frustrating it is when multiple orders don’t go as expected. If you experience an issue with a purchase, our Support Team is available to review the order and help determine next steps.

Rated 5 out of 5 stars

I am kinda new to Whatnot and was…

I am kinda new to Whatnot and was doubtful at first. I love being able to sit at home and look for really great things. Everyone of the sellers that I have bought from (and that's quite a few) have been great. Even had a problem at no fault of theirs and they still went out of their way to make it more than right.

24 September 2026
Unprompted review

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