It is rare for me to bother doing a Trust Pilot review. However, although I don’t buy modelling bits that frequently, whenever I do, I use Wheelspin as their service is just SUPERB! It just gives me a... See more
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Absolutely fantastic experience and service from the superb team at Wheelspin. After being let down by another supplier, the guys in the shop went above and beyond to help me out. Their knowledge and... See more
Company replied
Today I paid my 3rd visit to wheel spin. Given the cost of fuel at the moment to say I'm more than happy to make a 40 mile each way journey says a lot for this company. The staff are amazing and so h... See more
Company replied
12/10 shop super friendly and knowledgeable team they don’t give the hard sell but they’ll give you the knowledge to make your own decisions. The race track upstairs is EPIC superb facilities and amaz... See more
Company details
- #36 of 45 best companies in Model shop
Written by the company
Wheelspin Models is Europe's largest model and hobby superstore. With a huge retail store based in the Midlands backed up by vast warehouse stocks, Wheelspin Models is your first-stop for any "big boys toys"!
Contact info
Unit 9 The Cedars, Avon Road, WS11 1QJ, Cannock, United Kingdom
- 01543577278
- support@wheelspinmodels.co.uk
- www.wheelspinmodels.co.uk
Replied to 77% of negative reviews
Typically replies within 1 week
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Over priced delivery.......
the only good thing was item was in stock ( 2stars), paid for express delivery as needed quickly to find it was sent by royalmail,@ 6.95 post for a receiver?
this should of been by courier for that price. no way can it cost wheelspin that much.
wont ever use again with over priced delivery charges.they have lost a customer who bought from them since 2008.....

Reply from Wheelspin Models
Great selection of spares
Brilliant company, a great selection of products and spare parts alike. Managed to get an old Hpi Savage 21 truck back up and running thanks to parts ordered from Wheelspin models.
Keep up the great work.
Definitely the safest shop to buy from.
Definitely the safest shop to buy from. I've been scammed many times by other websites but when i buy stuff here i feel so much better, the only thing i want to say is that the prices are a little high. But in return you get kind customer support. Definitely buying everything here ♥️.
Quick and easy delivery plus goods…
Quick and easy delivery plus goods were as described
Best place to go
I have had an amazing experience with these people. Their team is amazing back in 2024 the day of my birthday. I got a decent amount of money and decided that I would like to purchase a proper RC car upon entering the shop when a member of staff see me, they could tell that I had no experience with what I was trying to look for. I told them my budget and they gave me exactly what was one of the best RC cars I’ve owned by far an FTX Apache I bought another RC car one not from them but online just some cheap and crap that I can thrash
without any remorse the receiver wasn’t very good so I bought a new one of them at first I couldn’t wrap my head around how to bind it but when I texted them they were very helpful and I have just this minute been able to connect the receiver they’ve been nothing but the upmost help if you live within the West Midlands it’s definitely worth taking the tractor to go and buy an RC car off them, even if you just want to browse the catalogue.
Fast efficient service from wheels pin
Fast efficient service from wheelspin, plus great prices too
I've modelled for over 40 years built…
I've modelled for over 40 years built everything from planes , buggies, helicopters to nitro bikes . Purchased a new engine from them description made no mention of it needing special bits so purchased standard glow plug. That was a waste of a tenner as it actually used a turbo plug . Then had issues fitting the clutch after buying 3 different clutches non would fit. Contacted them complained and was told no issue they would sort it and contact supplier and get correct clutch needed . Manager rang me gave me loads of waffle about he'd get to bottom of it and call me back one week later still waiting. I've finally managed to sort issue myself after spending nearly as much on clutches as engine cost. Reviews state after sales is great well in my opinion that certainly isn't correct . They should get there product descriptions correct and stop giving waffle about they'd sort it.
Lost my business and 3 lads in the club I'm in .
Excellent service all round will be…
Excellent service all round will be using these guys again
Brilliant service from start to finish
Let me start by saying, ALL the staff at Wheelspin Models I’ve dealt whether in-store or over the phone have been top notch, super knowledgeable and more than helpful. I don’t normally write reviews but felt I needed to following my experience. I recently bought an RC truck which unfortunately had problems caused by design defects. I raised the issues with the staff who were all very helpful and understanding. I must thank Simon in particular who went above and beyond by liaising between myself and the supplier to ensure the appropriate resolution was made promptly, he is definitely a credit to your team. I highly recommend Wheelspin for all your rc’ing needs, they are second to none. Once again, thank you Simon and all the team at Wheelspin Models.
Been dealing with them for years, very happy customer
Great company, I've been a customer for years. Their T&C's are very straight forward and simple. No quibble returns policy and excellent low priced delivery costs. Well done.
Extremely helpful and friendly staff…
Extremely helpful and friendly staff (steve) was so patient and answered all my son's questions (the right scale/ lights/ rough terrain etc)and found him the perfect rc car that he was looking for!!!
Wheelspin models have been absolutely…
Wheelspin models have been absolutely amazing with my last two purchases.
My son decided to boomerang one of the transmitters on my old q32.
Due to the age of it I was unsure if I would be able to get another but wheelspin models had one on their website and got it out to me in no time at all.
Absolutely brilliant!
Now my go to for rc bits.
Thank you 👍🏻👍🏻
Very prompt service in store and by…
Very prompt service in store and by post, payment made easy, helpful and friendly service in store and on telephone, good in all areas, thank you Wheelspin
I bought a rc crawler which usully…
I bought a rc crawler which usully costs around 100 euros for 130 to deliver it to Ireland..And now I GOT to pay extra 30 for customs...First time I see the shop who Doesn't even say to you that you will have additional charges...Would never buy the l thing for 160.
Never again!🤬
Wheel spin models always keep a good…
Wheel spin models always keep a good stock of parts for every model delivery is first class a company that I would recommend to anyone.
5 star business
Easy to navigate website. Quality products. Excellent communication. Very helpful and knowledgeable staff.
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