White Stores - The Outdoor Living Store Reviews 

I had a bad experience with the courier that was supposed to deliver my order, Whitestores themselves were in no way to blame (apart from using an awful courier) and their customer service was exactly how customer service should be, prompt, understanding and professional. Well done and thankyou Cleofe who sorted everythin.

Although the furniture I purchased was faulty it was replaced without any issues. When the second item also developed a fault I was able to return the dining set and was a given a full refund.
Throughout these problems all the staff were very helpful and polite and keen to rectify the situation. The staff I would particularly like to mention are Millie, Rhea and Reece

White Stores is a top vendor for garden furniture. They regurarly have good value deals available and if an issue happens, no problem is too big or too small for them. They are always on it and will reaolve.

Performance as should be

Really pleased with our new pergola. Mark, Dereck & Abraham were great. They called me to confirm an arrival time, they were prompt, polite & installed the pergola without any issues.

Visited the manchester store to look at a pergola. Excellent service and advice from Wado. We purchased the shadow pergola, delivery was as promised and item was easily assembled and seems sturdy and robust after couple of months. Has completely changed and enhanced our use of the garden. Can easily recommend this store, staff and products.

Good product ,arrived promptly ,good communications

Great discount & really helpful & received my outdoor sofa the next day fantastic service

Easy to order,good communication for delivery.

Best price for products I could find on the internet. It is good not to be price gouged or subjected to widespread price fixing for products. Much applause to White Stores for their policies.
Delivered in the time promised and in good condition.

Good delivery and communication throughout.

Lovely furniture. After sales did well in the end.

Arabella was perfect, she sorted out my problem so
quickly, and it is all sorted now, in very quick time. I couldn’t have asked for anyone better very efficiently
done.

I love shopping with White Stores they have so many lovely items and very reasonably priced. The service you receive is brilliant.

I had ordered some nutcrackers and knew that one was on pre order, this was not a problem as Christmas is months away. I contacted White Stores the next day to use a discount code and add an extra nutcracker, the customer service was great, gave me options what to do and what they can do etc.
I placed 2 orders and The nutcrackers got delivered together. I immediately contacted White stores regarding one of the nutcrackers had a missing part on it. This was rectified immediately .
I received a replacement the following week.
So thank you to Matthew and Cleofe for replying to my emails quickly , answering all my queries and rectifying the issues.

Having looked around online for a long time to buy garden furniture we decided that we needed to visit an actual store so that we could look and try it. We decided to travel to Manchester and were not disappointed. We were made to feel welcome and had a good look round and any queries were answered straight away. We ended up purchasing all our garden furniture there and then. The store is great over two floors. The customer service was excellent and free parking. We would not hesitate in recommending White Stores Manchester for all their garden furniture needs. The quality of the furniture is excellent.

Jack and Elliott were very friendly and polite. They were very professional and quickly unpacked and transported the furniture into the garden. They noticed something was wrong with my storage box and made a phonecall to the supplier. Thanks to them it has been returned and I was told my options.

A quick Google brought me to this store, am I’m so pleased. The cover we purchased for our outdoor furniture is perfect. Great quality, the straps ensure it’s a tight fit and it’s got an air vent.

Nutcrackers were nice , but delivery took forever

After disastrous experience with byways their installation companie, there is now a problem with the blinds that are not working effectively and puckering up. I have sent videos. I have sent spirit level alignment of the post and White stores. Keep apportioning the blame to Byways whereas legally they are responsible because that's who I purchased the product from and they keep delaying time to get it sorted. Absolutely disgusting after sales service.
On going issue..