WholeLatteLove.com Reviews 

After using this machine for a month, it has met all my expectations. I’m extracting flavorful shots and frothing various milks, including almond milk. Surprisingly, I've come to enjoy the morning coffee-making routine. The brief wait for the boilers to warm up is definitely worthwhile. Plus, it’s a durable machine with an impressive appearance on our coffee bar.

The cleaning products we purchased arrived in a timely manner

I’ve been working with their technical support team to help diagnose a pump problem. There was so much back and forth because of my mistake (wrong model number) that I ended up buy one correct one and one wrong one.

The sales team quickly helped and corrected this by cancel for me. Both the sales and tech folks are really helpful and amazing, and patient with me.

Great folks! Will be continuing my business with them!

Stop me if you’ve experienced this before, your beloved espresso machine has somehow decided that a very important part of its inner working is missing!! I know who to trust and immediately hum on wholelattelove and order just the little magnet I need BUT once it is delivered the bubble mailer is empty!! OH NO, but the caring and attentive customer support staff immediately jumped into action and sent me a replacement, satisfied and caffeinated customer!!

Ordering was easy. Shipment updates were given. Product received quickly with no damages.

I have been a repeat customer. I had to use their customer support to order parts for Racillio espresso machine, and found it "ok" but little expert insight on which parts were needed to fix the issue.

Recently I purchased a new espresso machine and grinder. The Eureka grinder had a defective manual-timer switch. It has been a month since I contacted their online service and I now have a month of support text messages, two weeks from when "Brian" from technical support would contact me, which has not happened.

A product warranty is NOT a technical issue unless "Brain" wants to explain to me how to push in an on off button. VERY disappointed.

Ease of ordering and timely delivery of the Roncilio Silvia espresso machine rates a perfect score.

Fast and easy to get my expresso machine with a lot of options and videos make me choose the best machine for our home.

They always have the coffee I’m looking for. Easy to order and ships quickly.

I bought a Baratza grinder for $500. It stopped working 4 weeks after purchase. WLL took no responsibility and kicked me to Baratza, who take days to respond. There is no benefit to shopping with WLL over Amazon.

Everything was great, from the choices to the cost to the quick receipt of my new espresso machine.

I always get fast delivery and without any other problems. Great coffee and a huge selection of coffee machines. Best prices I’ve seen.

Decent timing; products in new condition & got what I ordered.

The gaggia academia is a fantastic piece of equipment. It was shipped out quickly and received without incident. I've been enjoying the upgraded coffee experience. The price tag was big, but it's well worth it.

The overall experience was excellent. My only critique is transparency around shipping charges to Alaska. Going from shipping being included for contiguous states to being charged without transparency is frustrating. How much of the cost was covered in good faith as if it was being shipped to Florida or Texas, or do you recover the entirety of the shipping because I'm in AK?

The machine is great, it was easy to setup and use, had issues with my order hut customer service was very helpful and professional, I'll recommend to all my friends and family

Regular customer with WholeLatteLove. Able to find the parts that I need and excellent customer & technical support. Highly recommend!