To the Wicked Weasel Team, I am writing to express my disappointment regarding the presentation of my recent order. As a customer of Wicked Weasel, I expect an experience that aligns wi... See more
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Any time I order from Wicked Weasel it is a very easy and seamless process. I must admit that all the items I purchase go towards a fan of WW and she certainly looks sensational in every piece.... See more
Company replied
WW has always gone above and beyond to keep my wife extremely happy with her purchases whether it comes to fit, timely shipping, or processing returns! WW bikinis are extremely sexy and my wife recie... See more
Company replied
I'm a loyal customer of this brand and have been for over 20 years. Not only do they have beautiful and feminine attire, they also care about fit. They even offer advice on how women can feel confiden... See more
Company replied
Company details
Written by the company
Wicked Weasel is more than just a bikini… it’s a lifestyle and a decision to be daring! From the launch of its first-ever bikini to the brand it is today, Wicked Weasel is the bikini shop for women who love to look and feel good. Whether you're treating yourself or shopping for a special someone, WW's wide selection of bikinis, lingerie, outerwear and activewear is the perfect choice for confident, powerful, and sexy women. The WW online bikini shop makes it easy for you to find what you need to look and feel like a bombshell. Enjoy flat-rate shipping on bikinis made using high-quality materials from around the world. There are exclusive styles and exclusive offers you won't find anywhere else except with the people who made micro bikinis the popular swimwear it is today! Of course don't forget our stunning lingerie, activewear and outerwear too! Enjoy the Wicked Weasel unique guarantee: you will turn heads and feel like a true goddess. Or if you're looking for something irresistible to give to a special person, you're definitely in the right place! With new products every week, exclusive designs born in Australia, and custom sizing, there’s no better place to shop than WW!
Contact info
Unit 1/20 Towers Drive , NSW 2482, Mullumbimby, Australia
- 02 6684 6883
- support@wickedweasel.com
- www.wickedweasel.com
4.4
Excellent
2K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great, high quality products
The dresses I ordered for my wife came in a timely manner (Order #279134/279084). Absolutely beautiful and high quality! Customer service was helpful as well. Thanks!
28 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Chris,
Thank you so much for your kind words and for taking the time to share your experience with us!
We're thrilled to hear that the dresses you ordered for your wife arrived promptly and met your expectations in terms of beauty and quality. Our team works hard to provide excellent customer service, and it's wonderful to know that we were able to assist you effectively.
Direct feedback like this helps us to offer better service in the future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
And again a not delivered order
Our 3. And last review over wicked weasel, after some problems over the Shop we bought now over eBay on 30.of april a in stock item, today on the 05 june is the parcel not delivered, no mail from the german customer service, payed but recived nothink. Contact with the ebay service we had 2 times, they sayed our order is delivered soon, give us a little bit time please but now 2 weeks later we recived nothink. Again a very bad experience with wicked weasel, now we have a tigress bikini Top but no string to it..... if the service says to you they will do it in future better, its a lie, the problems are now since some years and they will not end.... today we must give our problem to the ebay service team to recive our money back.
Sad we must give 1 of 5 stars, normaly it must be 0 of 5 stars.....
5 June 2024
Unprompted review
Reply from Wicked Weasel
Hi Michael,
Thank you for your feedback.
I wanted to take a moment to address the feedback you shared regarding your recent experience with your eBay order.
I am truly sorry to hear about the difficulties you encountered. Your satisfaction is our top priority, and it's disappointing to learn that you did not receive the level of service we strive to provide. I completely understand your frustration with the delay and incomplete delivery.
I have escalated this issue to our eBay team to ensure that your concerns are addressed promptly. Please expect a correspondence from them shortly.
Thanks again for bringing this matter to our attention. We appreciate your understanding and patience as we work to resolve this issue to your satisfaction.
Kind regards,
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Always incredible items
Always incredible items. Shipping is great as well. Never an issue with anything I have ordered for the wife.
16 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Ben,
Thank you for taking the time to leave a review for Wicked Weasel! I’m very glad to hear how positive your experience with us was.
Our goal is to design and create the globe's sexiest gear, guaranteed to be comfortable and durable. We strive to couple this with speedy dispatch and delivery, to ensure a seamless shopping experience. :)
Direct feedback like this helps us to offer better service in future to our valued customers. So thank you again for your review!
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Great bikinis as always
Bought a bundle in the sample sale, great looking items as always! Only annoyance was the matching bikini set’s sizing was off slightly so it’s too small and can’t return due to being a sample. I guess that’s the risk you take with the sample sale sadly. Order no 278840
1 June 2024
Unprompted review
Reply from Wicked Weasel
Hi there!
Thank you for taking the time to share your feedback with us! We're thrilled you're pleased with the items you snagged in our sample sale.
I'm sorry to hear about the sizing issue with the bikini set. That can be frustrating, especially when you're looking forward to wearing it! Please note however that samples and seconds may come from older collections and our warehouse team will still match the item based on our current sizing guide.
In saying that, you are welcome to send us an email at support@wickedweasel.com with the photos of the item so we can further look into this for you.
Thank you again for your support, and we hope to make your next shopping experience even better!
Warm regards,
Ronald Kristoffer Santos
Wicked Weasel Customer Support
Super attractive
Great fitting. Really hot. Girlfriend and I are longtime customers and very much prefer XXS or XS on an extremely small body but with sexy 34-D enhancements and the tiny sizes barely cover but are so hot by the designs and fabric type.
4 July 2023
Unprompted review
Reply from Wicked Weasel
Dear Rockstar,
Thank you so much for your feedback!
We're thrilled to hear that you and your girlfriend are longtime customers and love our products. It's great to know that the fit and design of our XXS and XS sizes work perfectly, especially with the enhancements, and her figure is accentuated just the way you like.
We take great pride in creating pieces that are not only stylish but also make our customers feel sexy and confident.
Direct feedback like this helps us to offer better service in future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Exchanges take WAY too long
Their clothing is very nice, but their customer service process is extremely disappointing. I wanted to exchange one item, so I purchased a "rapid" replacement and send the original one back. It was received in Los Angeles on April 22. The company then ships the items to themselves in Australia, and will not issue the refund until they get the item back there. It is now May 26, and I am STILL waiting for the refund of the original item. It appears from the tracking report they sent me that it is still sitting in customs in Australia. Several emails have assured me "it won't take too much longer".
26 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Deb,
I’m very sorry to hear about your disappointment in our Returns and Exchanges process.
Please allow us to explain that as per our standard policy, our valued customers are welcome to return items in new condition with tags attached for a quick exchange or a store credit up to 90 days after the order has been dispatched.
We normally offer the Quick Exchange option for our customers to receive their desired exchange styles and sizes, while the unwanted items are in transit back to our facility in Australia. We understand that this is not a suitable option for you at this time due to your preferred exchange size being unavailable.
We totally understand that not getting the items that you like can be frustrating, and please also be assured that we do our best to refill our shelves with our high-quality bikinis to meet the high demand.
As previously discussed via email, we accommodated your request to receive a cash refund as a one-off gesture of goodwill. However, we hope you understand that as agreed, the returns must be received and assessed at our AU warehouse before we can issue your refund.
While it is unforeseen and unfortunate that the package has been stuck in customs, we are now taking steps to retrieve this and further expedite processing your refund.
I’ve reached out to you directly via email about this and I would encourage you to always feel free to contact us via live chat, via our support telephone numbers listed below, or at support@wickedweasel.com.
Thank you again for bringing this to our attention, we appreciate it.
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
The info on the website is accurate
The info on the website is accurate. The sizing is correct. The suit fits and looks great.
25 May 2024
Unprompted review
Reply from Wicked Weasel
Dear CMK,
Thank you for taking the time to leave a review for Wicked Weasel!
We do our best to showcase the premium quality and fit of our gear the best we can, coupled by our reliable Sizing Guide, to ensure accuracy. I’m very glad to hear how positive your shopping experience with us was. :)
Direct feedback like this helps us to offer better service in future to our valued customers. So thank you again for your review!
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Made me feel happy and comfortable to tell her anything
Maggy was the nicest customer service representative I have ever had the pleasure of dealing with and was just so incredibly super helpful and yes I am absolutely loving her
25 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Damian,
Thank you for taking the time to leave a review for Wicked Weasel! I’m very glad to hear how positive your experience with us was.
Our goal is to not only offer the sexiest gear around the globe, but also provide top-notch Customer Service for the best shopping experience, which was ensured by Maggy. :)
Direct feedback like this inspires us to further improve in future for our valued customers. So thank you again for your review!
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Greatest bikinis
Been buying my wife bikini’s from Wicked Weasel for over 20 years now. Fantastic quality and fit my wife beautifully. The lingerie is also incredible.
24 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Martin,
Thank you so much for your loyalty and for sharing your wonderful feedback!
We're thrilled to hear that you've been enjoying our bikinis and lingerie for over 20 years. It's also wonderful to know that our bikinis and lingerie have consistently provided fantastic quality and a perfect fit for your wife.
We truly appreciate your support and look forward to continuing to meet your expectations for many more years to come!
Direct feedback like this helps us to offer better service in the future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Easy ordering
Easy ordering. Sale was a factor in placing the order. Quick shipping as well. Garments are good quality.
17 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Mark,
Thank you so much for your positive feedback! We are thrilled to hear that you found the ordering process easy and that our sale played a role in your decision to place an order with us.
We're also glad that you were pleased with the quick shipping and the quality of our garments. Ensuring a seamless shopping experience and delivering high-quality products are our top priorities.
Direct feedback like this helps us to offer better service in future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
The clothing and service has always…
The clothing and service has always been top notch. We wish that we could get everything they make.
19 May 2024
Unprompted review
Reply from Wicked Weasel
Hi Ronald,
Thank you so much for your kind words! We're thrilled to hear that you’ve been enjoying our clothing and service. It means the world to us to have such loyal customers like you.
We'll keep working hard to bring you even more of what you love. If there's anything specific you’re looking for, feel free to let us know – we’re always eager to hear your thoughts and suggestions.
Thanks again for your support!
Best,
Ronald
WW Customer Support
The fabrics are high quality.
The quality of product is outstanding. Shipping to the US has gotten much better in the past year or so. We love that the styles rotate with the newest fabrics and colors. We love the range of sexy conservative to racy sheer.
12 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Macbevo,
Thank you for taking the time to share your experience with us!
We're thrilled to hear that you've been impressed with the quality of our products and the improvements in our US shipping services. We're constantly striving to enhance our processes to ensure a seamless experience for our customers.
It is also fantastic to know that you appreciate our efforts to keep our styles fresh and up-to-date with the newest fabrics and colors. We strive to provide a diverse range of styles to cater to all preferences and we're delighted that you appreciate the variety.
Direct feedback like this helps us to offer better service in the future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Fantastic product and great service.
8 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Michael,
Thank you so much for your kind words and for sharing your experience with our products!🙏
We're glad to hear that you are happy with our products and service. We aim to provide high-quality items that not only look great but also stand the test of time, and we're always striving to provide world class customer service.
Direct feedback like this helps us to offer better service in future to our valued customers. So thank you again for your review!
Maggy Mae
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Consistently Happy
Wicked Weasel produces a frequently changing collection of lingerie, bikinis, active wear and outerwear that turns heads. Sexy apparel that is high quality made with comfortable fabrics. I am consistently pleased with everything I buy from Wicked Weasel.
6 May 2024
Unprompted review
Reply from Wicked Weasel
Hi Keith,
Wow! Your feedback just made our day here at Wicked Weasel HQ. 🎉 We're thrilled to hear that you're loving our collection of lingerie, bikinis, active wear, and outerwear. It's all about turning heads while feeling comfy, right?
We're all about delivering top-notch quality and ensuring that every piece feels like a dream to wear, so knowing that you're consistently pleased means the world to us. Your support keeps us motivated to keep bringing the heat with our designs!
If there's ever anything you need or any feedback you'd like to share, feel free to shoot us a message anytime. We're here to make sure you're always feeling fabulous in your Wicked Weasel gear.
Sending you all the sunny vibes and gratitude,
Ronald
Wicked Weasel Customer Support
Great quality
Hi. We just ordered a bikini. It came quickly and it is great quality. Its one of the larger sizes and it looks fantastic on her, especially as it reveals the tattoos on her back. The blue even matches them!
3 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Busker,
Thank you for sharing your experience with us! We're thrilled to hear that the bikini arrived promptly and met your expectations in terms of quality.
It's always fantastic when clothing not only fits well but also enhances personal style, like in this case with her tattoos.
We aim to provide great products and service, and your feedback lets us know we're on the right track.
Direct feedback like this helps us to offer better service in the future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Reply from Wicked Weasel
Dear Gabe,
Thank you for sharing your feedback with us.
We're delighted to hear that your wife loves her WW top! It's always wonderful to know that our products are bringing joy to our customers.
Direct feedback like this helps us to offer better service in the future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Great customer service
Great customer service. Super easy checkout. Speedy delivery!
My first time purchasing- won’t be my last! #276673
4 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Marnie,
We're thrilled to hear about your positive experience! Providing excellent customer service and ensuring a smooth checkout process are top priorities for us.
We're also delighted that your first purchase with us was such a success, and we look forward to serving you again in the future.
Direct feedback like this helps us to offer better service in the future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Reply from Wicked Weasel
Dear Clive,
Thank you for taking the time to leave a review for Wicked Weasel. I’m very glad to hear how positive your experience with us was!
We do our best to ship out our quality gear as quickly as possible, as we aim for our valued customers to get to enjoy their new weasels timely. ;)
Direct feedback like this motivates us to offer better service in future so thank you again for your review!
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Repeat buyer
Repeat buyer. Used store credit from a recent return to make new purchase. As always, the bikini is great quality, great fitting and will definitely turn heads.
1 May 2024
Unprompted review
Reply from Wicked Weasel
Dear Jeff,
Thank you for taking the time to leave a review for Wicked Weasel!
Our goal is to design and create the globe’s sexiest gear, guaranteed to turn heads. I’m very glad to hear how positive your experience with our gear's quality was and we're grateful for your continued support for our brand.
Direct feedback like this inspires us to offer better service in future to our valued customers. So thank you again for your review!
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Online Customer service
I had a question about an order I just placed it was the wrong size. The customer service representative was very efficient and helpful and corrected my order in less than 5 minutes!!! I will definitely order from this company again.
29 April 2024
Unprompted review
Reply from Wicked Weasel
Dear Dianne,
Thank you for sharing your experience with us!
We're thrilled to hear that our customer service team was able to swiftly resolve the issue with your order and provide you with efficient assistance.
Providing excellent service is a top priority for us, and we're delighted that you plan to order from us again in the future.
Direct feedback like this helps us to offer better service in the future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
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