Wickes - Bracknell Reviews 

97
•
TrustScore 4 out of 5

3.9

Western Road, Bracknell Berkshire, RG12 1NS, GB

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Rated 1 out of 5 stars

Bathroom fitting service. Most of the actual hardware for the bathroom was ok but the bath taps have the seal protruding from the tap and the coating is wearing of f the bath click waste. Pretty bad... See more

Company replied

Rated 5 out of 5 stars

Recently bought a flat and needed to do a few bits DIY, popped into the store to grab some bits and asked an older gentleman for some advice as I had no idea what I was doing. I didn’t get his name bu... See more

Company replied

Rated 5 out of 5 stars

From start to finish everyone we came into contact with was professional, helpful and efficient. Courtney at the store was great, good advice and friendly. The fitters, were courteous and quick.... See more

Company replied

Rated 5 out of 5 stars

Staff very friendly and helpful. Not been to the store before and needed a tester pot. I found Calum and he was happy to assist me in finding a particular colour. We went to the aisle and found the co... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Bracknell

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Western Road, Bracknell, Berkshire, RG12 1NS, United Kingdom

  • +441344317400

3.9

Great

TrustScore 4 out of 5

97 reviews

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1-star

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3.9

All reviews

(97)

14,609 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely staff

The staff in there are very nice and are very knowledgeable, we mainly handled with Ian and he was very kind and friendly.

18 January 2025
Unprompted review
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Reply from Wickes - Bracknell

Hi Cameron, thank you for your amazing feedback, and I'm glad that you had a good time in our Bracknell store as the staff are very nice and helpful! - Dylan

Rated 5 out of 5 stars

Perfect

Always super helpful here and generallyalways have what I need. Ian has been great, really nice bloke and really knows his stuff, 5 star service from him every time I go in.

18 January 2025
Unprompted review
Wickes - Bracknell logo

Reply from Wickes - Bracknell

Hey Clifford, thanks for your five-star review, and I'm glad you enjoyed the service in our Bracknell store and that Ian was super helpful! - Dylan

Rated 5 out of 5 stars

Staff Review. Have been a customer for many years and…

Have been a customer for many years and always had a good experience. Staff are very helpful and polite especially Ian and Stan. They are always cheerful and friendly. Well done Guys keep up the good work 👏

16 January 2025
Unprompted review
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Reply from Wickes - Bracknell

Hi Antony, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Easy transaction

Easy transaction, got the 3 things I needed and Nikki at the counter got me an additional 5% off.

6 January 2025
Unprompted review
Wickes - Bracknell logo

Reply from Wickes - Bracknell

Hi Mark, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 3 out of 5 stars

For peace of mind gave the order Wicks for bathroom

For peace of mind gave the order to Wicks store, Desiner was helpful . Simon Thomas n his company was very good. Simon was very helpful.
Wicks let us down for tile delivery 3 times. Job had to cancell 3times.for finishing sink cabinet wasn’t the one we ordered from catalogue. Colour was ok . Trying to tell us that’s what we ordered ,which I don’t agree. They thinking I have changed my mind that’s why I want to change the cabinet doors .but that’s a lie I don’t agree . Overall stress was so much .
Old age ppl don’t want this , if I am spending enough money , wicks should provide the service.
Still cabinet pending with Christmas, WICKS WILL HAVE TO DORT OUT OR TAKING THE MATTER FURTHER.

10 December 2024
Unprompted review
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Reply from Wickes - Bracknell

Hi, Ramniklal. Thank you for taking the time to share your review us. I'm really sorry to learn of the issues you have had with the delivery of your order. I have sent you a request for more information, so I can look into this for you. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Thanks to Wickes Bracknell for…

Thanks to Wickes Bracknell for supporting 1st Crown Wood Brownies. The girls really appreciate the donation and the tiles that were used for a fantastic art project. Wonderful community minded store 😊

1 October 2024
Unprompted review
Wickes - Bracknell logo

Reply from Wickes - Bracknell

Hey Helen, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Bracknell store! - Dylan

Rated 5 out of 5 stars

A huge thank you to Paul and team for…

A huge thank you to Paul and team for supporting the new cricket nets at Holyport CC through the Wickes Community Programme. The project will make a huge difference to our junior, women's, men's, disability and walking cricketers.

30 September 2024
Unprompted review
Wickes - Bracknell logo

Reply from Wickes - Bracknell

Hi Tristan, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Paul and how pleased you are with the service they provided. We greatly appreciate this feedback and are glad that we could help out. - FB

Rated 5 out of 5 stars

Ian served me with a smile as always

Ian served me with a smile as always, efficient and friendly.

7 September 2024
Unprompted review
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Reply from Wickes - Bracknell

Hey Myle, thanks for your valuable feedback, and I'm glad Ian was able to help you in store! - Dylan

Rated 5 out of 5 stars

I called the shop and I spoke to ARON…

I called the shop and I spoke to ARON about a order that I made two weeks I wanted to order so more but could not find what I was looking for and ARON was so helpful he went out of his way to find what the code was for I order last time so I have to give a 5 🌟 thankyou ARON hopefully you will get to read this thankyou you again

5 August 2024
Unprompted review
Wickes - Bracknell logo

Reply from Wickes - Bracknell

Hi Wendy, Thank you for taking the time to leave your Google review. We're delighted to learn about your experience with Aron and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 1 out of 5 stars

No aftercare!

My experience with Wickes in Bracknell was dreadful. The kitchen designer (salesman) designed a lovely kitchen on paper but didnt take into consideration pipes that would get in the way. The installers positioned the units around the pipes and it was definately not the kitchen I wanted. They also in error positioned the sink off centre of the window which looked odd. I can't begin to tell you of the stress it caused me to get things corrected. The aftercare, not only Bracknell but the head office, was abysmal. It is a small kitchen and the time estimate was one week for installation but over a year later I did finally get it resolved but the compensation offered for the stress, having to cook on a camper hob, the dining room filled with boxes etc, etc was insulting. Please don't use Wickes.

2 July 2023
Unprompted review
Wickes - Bracknell logo

Reply from Wickes - Bracknell

Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD

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