I have just had a wonderful experience because Sonney not only supported me with my loading but ensured they were nicely loaded into the car even figuring out how to open the trunk. Honestly am not su... See more
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See what reviewers are saying
Chris from Braintree branch was so helpful. He looked into express delivery for me but i realised I had left it too late for express delivery. So he very kindly helped me load up my trolley (20bags of... See more
Company replied
I visited braintree wickes recently to pick up some items to decorate my house. Whilst I was there I was walking around trying to find a staff member to support me. I saw one staff member Donna at the... See more
Company replied
I received fantastic customer service from Vikki. I wanted help to contrast paint colours across Wickes and Dulux range and she took the time to check stock, compare online reviews which helped me cho... See more
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Company details
About Wickes - Braintree
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Century Drive, Braintree, Essex, CM77 8YL, United Kingdom
- +441376306600
4.6
Excellent
112 reviews
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Very friendly staff's Pam a joy very…
Very friendly staff's Pam a joy very helpful, this store has more or less everything, very clean and tidieness,they even go extra mile to get what you need.
Recommended
1 September 2026
Unprompted review
Reply from Wickes - Braintree
We're so pleased to hear about your positive experience and that you found Pam to be friendly and helpful, Euan. It's wonderful that you appreciate the cleanliness and tidiness of our store. Thank you for your kind feedback. - Andrew
I been to a lot of Wickes stores
I been to a lot of Wickes stores but this one is by far the best and thats because of the staff. Especially Mandy, she helped me with my difficult paint order today and she was patient, professional and extremely helpful. Pam was also very helpful. Highly recommend this store
1 September 2026
Unprompted review
Reply from Wickes - Braintree
We're so pleased to hear about your fantastic experience! It's wonderful that our team provided such excellent service, and we're especially glad that Mandy and Pam were patient, professional, and extremely helpful with your paint order. -AK
Went into Wickes Braintree over the…
Went into Wickes Braintree over the weekend and was helped by Donna who was very friendly, helpful and made the trip a very easy experience. Thanks Donna!
29 August 2026
Unprompted review
Reply from Wickes - Braintree
Hi Charley, We are delighted to hear that Donna was friendly and helpful, making your trip a very easy experience. It's wonderful to know they made such a positive impression. -Ellysse
If Carlsberg did trade centre staff…
It’s been a tough week, absolutely pouring with rain, traffic jams and a final materials pick-up at Wickes, Braintree…
There’s Donna, service with a smile, product knowledge exemplary. A credit to your organisation.
29 August 2026
Unprompted review
Reply from Wickes - Braintree
Thank you for taking the time to share your review with us. We're so pleased to hear that Donna provided such excellent service and product knowledge, especially after a challenging week. We appreciate your kind feedback. -AK
Really helpful
Really helpful, Donna got us exactly what we needed in minutes, highly recommend.
29 August 2026
Unprompted review
Reply from Wickes - Braintree
Thank you for your wonderful review! We're so pleased to hear that Donna was able to assist you so quickly and effectively. We really appreciate your kind feedback. -AK
Was served by Donna very friendly…
Was served by Donna very friendly always smiling. Also very Knowledgeable greet customer service with a smile.
28 August 2026
Unprompted review
Reply from Wickes - Braintree
Thank you for taking the time to share your review with us. We're really pleased to hear that Donna was friendly, always smiling, and very knowledgeable. We appreciate your kind feedback! -AK
Visited today to get a few item I was…
Visited today to get a few item I was assisted by the very helpful cashier Donna into locating everything I needed.
Great customer service
26 August 2026
Unprompted review
Reply from Wickes - Braintree
We're so pleased to hear that Donna was very helpful in locating everything you needed, Richard. It's wonderful to know you received great customer service. - Andrew
Purchase of pea shingle Asked Donna for location of pea…
Asked Donna for location of pea shingle, and Chris loaded it into my car, perfect service, both very happy and helpful
26 August 2026
Unprompted review
Reply from Wickes - Braintree
We're so pleased to hear that Chris and Donna provided such perfect service during your visit, Joanne. It's wonderful to know they were both happy and helpful! - Andrew
Donna was extremely helpful today
Donna was extremely helpful today! Really kind and went above and beyond to help us! Very, very nice lady and made us feel reassured when we had no clue what we was looking for!
26 August 2026
Unprompted review
Reply from Wickes - Braintree
Hi Samy, Thank you for your review about the great customer service you received from our colleague Donna in our Braintree store. It's good to know that you got the products that you required. We are grateful for your review and your business.
I go into Wickes Braintree practically…
I go into Wickes Braintree practically every day and receive a great service every time. All the staff are really helpful and if they haven't got something in stock will go above and beyond to get it. Particular mention to Donna, who is excellent.
25 August 2026
Unprompted review
Reply from Wickes - Braintree
We're so pleased to hear about your consistently positive experiences at our Braintree store, Lesley! It's wonderful that our team is helpful and goes above and beyond to assist you, particularly Donna. We truly appreciate your kind feedback. - AB
Great customer service
Donna served us today in Braintree and was very happy and helpful towards our purchase.
25 August 2026
Unprompted review
Reply from Wickes - Braintree
Hi, Sinead. Thank you for taking the time to share your review with us. We're really pleased to see that, Donna was very happy and helpful during your visit to our Wickes store in Braintree. Thank you again for your kind feedback. - Scott H
Donna was great help at the desk
Donna was great help at the desk. Thank you.
25 August 2026
Unprompted review
Reply from Wickes - Braintree
Hi, Serhat. Thank you for taking the time to share your review with us. We are really pleased to see that you're happy with the customer service provided by Donna. Thank you again for your kind feedback. - Scott H
Great service
Great experience, found what we needed straight away. Service from Donna on the checkout was first class, introduced us to the trade card and explained about the solar panels that we could potentially get 10% off.
Great service.
25 August 2026
Unprompted review
Reply from Wickes - Braintree
Hi Craig, We're so pleased to hear about your positive experience and that you found what you needed quickly. It's wonderful that Donna provided first-class service and introduced you to the trade card and solar panel options. Thank you for your kind feedback! - Sean
Excellent service as always
Excellent service as always. Donna especially friendly
25 August 2026
Unprompted review
Reply from Wickes - Braintree
Thank you for your wonderful review! We are so pleased to hear that you received excellent service and found Donna to be especially friendly. -AK
Came in today to the Braintree store …
Came in today to the Braintree store and was served by the lovely Donna, always so friendly and welcoming. Credit to the store and team.
24 August 2026
Unprompted review
Reply from Wickes - Braintree
We're so pleased to hear that Donna was friendly and welcoming during your visit. It's wonderful to know they made such a positive impression. -AK
I use the Braintree store regular as a…
I use the Braintree store regular as a Trade Pro customer and find Donna and the team happy and helpful.
As an example, when I collect sheet material, one of the team are always willing to give me lift.
Till check out is good, and should queue form they are prompt opening other till positions.
19 August 2026
Unprompted review
Reply from Wickes - Braintree
We're so pleased to hear about your positive experience at our store! It's wonderful that our team is happy and helpful, especially when assisting with sheet material and managing queues efficiently. We truly appreciate your kind feedback. -AK
All ways go to wickes to get all my…
All ways go to wickes to get all my materials
All ways find the staff happy and friendly always happy to help Donna serviced me today always friendly and helpful I’m
19 August 2026
Unprompted review
Reply from Wickes - Braintree
We're so pleased to hear that you always find our team members happy and friendly, and that they're always happy to help, especially Donna. It's wonderful that you had such a positive experience. - AB
Very friendly and helpful customer…
Very friendly and helpful customer service. A special thank you to Donna—she is the best.
19 August 2026
Unprompted review
Reply from Wickes - Braintree
Thank you for your wonderful five-star review, Alan! We're so pleased to hear that our customer service was friendly and helpful. It's fantastic to know that Donna made such a positive impression. - AB
Donna was very helpful and polite
Donna was very helpful and polite. I was returning some items that I had over ordered from the Braintree store. I had to pick some more materials up for tomorrow, been a hard day at work. He politeness, over all self was a breath of fresh air.
19 August 2026
Unprompted review
Reply from Wickes - Braintree
Thank you for taking the time to share your review with us. We're really pleased to hear that Donna provided such a positive and refreshing experience during your visit, especially after a hard day. We appreciate your kind feedback. - AB
Helpful young man
After a very unhelpful young lady the day before, we were very impressed with a young man named Sonney who found what we were looking for in the warehouse and brought a pallet out on a trolley. We were then able to complete our cloakroom.
5 August 2026
Unprompted review
Reply from Wickes - Braintree
Hi, we're so pleased to hear that a team member was able to help you find exactly what you needed in the warehouse. It's wonderful that you could complete your cloakroom project! -LG
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