Wickes - Bristol Reviews 

190
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TrustScore 4 out of 5

4.1

Unit 2, Aldermoor Way, Longwell Green, Bristol Avon, BS30 7DA, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I personally would like to say a massive Thank You to Rich Bounds design consultant for such a professional, helpful service given to myself, in the designing of my new kitchen. He is extremely know... See more

Company replied

Rated 5 out of 5 stars

I am currently midway through a garage conversion and buying a variety of products from Wickes. You were out of stock of paint I needed but Lauren went out of her way to another store to get the paint... See more

Company replied

Rated 5 out of 5 stars

I recently went into Wickes Bristol for some bits to renovate my house. I was helped by Lauren who was able to point me in the right direction for all the bits I needed, from paint to flooring, even g... See more

Company replied

Rated 1 out of 5 stars

Delivery driver had been unbelievably rude to my pregnant wife. Obstructing our walkway with over 150kg of products and expecting her to move it on her own. Wickes didn’t care about this or that we wo... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Bristol

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Unit 2, Aldermoor Way, Longwell Green, Bristol, Avon, BS30 7DA, United Kingdom

  • +441179609716

4.1

Great

TrustScore 4 out of 5

190 reviews

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4.1

All reviews

(190)

14,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rich Bounds did a fantastic job helping…

Rich Bounds did a fantastic job helping us to pick our bathroom. Lovely, friendly guy who was very knowledgeable about the products and very patient with our dithering! Process all very slick, easy and stress free.

27 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Hannah, thanks for taking the time to share this feedback, we are pleased to hear that Rich done a fantastic job with your new bathroom. We appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Great service

Great service by Taylor who was so helpful and very knowledgeable in his role.

25 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Mathew, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Rich bounds was great with helping us…

Rich bounds was great with helping us design and talk through our new bathroom!

25 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Kristina, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Rich bounds at wickes longwell green…

Rich bounds at wickes longwell green has been so so helpful. He always answers emails promptly and is always happy to help when we go instore.

25 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Meg, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great experience with Matt at Longwell…

Great experience with Matt at Longwell Green store. Nothing too much trouble despite numerous changes by me.
Would definitely recommend.

24 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Matt in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

recommend Rich Bounds for kitchen…

Would recommend Rich Bounds for kitchen design. From designing to ordering Rich made it easy. Very good with communication and listening to what we wanted.

20 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Tracey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Just purchased our new kitchen in store…

Just purchased our new kitchen in store from wickes longwell green Bristol .
Site visit carried out today 09.00 today by Rich Bounds quote ready 16.00 hrs today kitchen ordered great service by consultant advised us of all details of units etc
Great service

20 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Jan, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Always use Wickes for my DIY needs etc…

Always use Wickes for my DIY needs etc but they recently closed my local branch so really pleased with the service at Longwell Green which I’ve switched too, definitely worth the extra travel.
A special thanks to Nathan for sorting out a problem that we had today

20 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Ian, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

doors.

Went into find some doors.
Needed some help and a store colleague called Jason was really helpful and knew what I needed.

18 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Rich, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Fantastic Store and one of the best…

Fantastic Store and one of the best managers I’ve ever had the pleasure to know. Highly recommended

20 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hey Peter, thank you for your five-star feedback, and I'm glad you enjoyed the service in our Bristol store! - Dylan

Rated 5 out of 5 stars

1st class service from Richard Bounds …

1st class service from Richard Bounds at wickes longwell green branch
Recommened

20 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hello Richard, thanks for your amazing review, and I'm glad you enjoyed the service from Richard in our Bristol store. - Dylan

Rated 5 out of 5 stars

Can't fault the staff

Can't fault the staff, I needed some advice on a DIY project I was doing and Nathan the staff were perfect, they were knowledgeable and straight to the point

17 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Dave, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I recently visited the Wickes store at Longwell Green

I recently visited the Wickes store at Longwell Green and had a fantastic experience. Nathan was incredibly helpful—he went above and beyond to assist me with everything I needed, offering great advice and making sure I had all the right products for my project. The store was well-organized, and the staff was friendly and knowledgeable. Highly recommend this location, and especially appreciate Nathan's excellent customer service!

10 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Kelvin, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Visited Wickes in Longwell Green today…

Visited Wickes in Longwell Green today - great advice, very helpful and all round brilliant service provided by Rich Bounds.
Looking forward to my new kitchen!

18 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hey Alex, thank you for your five-star review, and I'm glad that rich was super helpful throughout your kitchen experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

I’ve not a bad word to say about my…

I’ve not a bad word to say about my experience of this store. I trotted in empty handed and trotted out with my hands full! Nathan was particularly helpful, he kindly helped me figure out what I needed for my broken toilet. Nobody wants a broken bog! Great customer service!

8 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Nathan, We're thrilled you had such a positive experience! It's wonderful to hear that you found everything you needed to resolve your plumbing issue, and that our team member was able to assist you so effectively. We appreciate you taking the time to share your feedback, and we're delighted to know that our commitment to excellent customer service made a difference for you. We'll be sure to pass along your kind words to Nathan. We hope you're enjoying your newly repaired toilet! - SF

Rated 5 out of 5 stars

A brilliant store

A brilliant store, well organised and well stocked. The staff are friendly and helpful. I had a query that required the managers assistance and honestly he couldn't have been more helpful and had a great sense of humour to go with it. I don't usually write reviews but my visit to this store made a really good impression on me. Highly recommended.

13 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Lain, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Need to check an item in store but…

Need to check an item in store but wanted to check before I travelled . So contacted them by phone and had a reply straight away with a friendly voice answering.

14 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Linda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great experience with Wickes to date

I have previously had a Wickes kitchen & based on that experience have returned, not really wishing to go anywhere else. Rich Bounds helped bring my kitchen vision to life. He was helpful, knowledgeable & insightful. Nothing was too much trouble & everything was well explained with no rush or pressure to proceed. Hoping my fitting experience is as easy as last time.

13 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great and helpful staff

Great and helpful staff, helped me find what I was looking for very quickly and guided me on some more products that could suit my needs, will shop here again

10 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi Harry, thanks for taking the time to share this feedback, we are pleased to hear that the team where great and helpful, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

The team at paulton are always happy to…

The team at paulton are always happy to help

11 January 2025
Unprompted review
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Reply from Wickes - Bristol

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

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