I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I... See more
Company replied
300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB
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I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I... See more
Company replied
I visited your store this morning for some bricks and cement. I couldn't find a small trolley for me to use so the wonderful Akib went and got one for me. He could see that I'm on walking sticks, so... See more
Company replied
I visited the Canning Town store today. The Manager Oliur he is a really experienced to serve the customer. It was good experience visiting the store. I ordered some paints for my home. Thanks for the... See more
Company replied
I’m very disappointed with my recent order from Wick. I paid for home delivery expecting the items to be brought to my doorstep, but instead the driver expected me—a single mum—to collect heavy tiles... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom
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I had a really great experience at Wickes thanks to one of the staff members who went above and beyond to help me. They were friendly, patient, and very knowledgeable, taking the time to answer all my questions and make sure I found exactly what I needed. It’s rare to come across customer service this helpful and genuine these days, and it made a big difference to my visit. A real credit to the Wickes team — thank you Oliur Khan. ✨✨

Reply from Wickes - Canning Town

Reply from Wickes - Canning Town
I accidentally left items outside the store whilst loading the car
Went back the next day and staff member olly khan had brought them back inside amdnoxwas able to get them back
He was so polite and helpful can’t thank him enough made my day

Reply from Wickes - Canning Town

Reply from Wickes - Canning Town
Alex was very helpful, I got everything I needed today

Reply from Wickes - Canning Town
I have just recently started buying items from Wick store in Canningtown .. As i struggling to get support from staff in B&Q store..Stock in Wicks always available. Staff are very friendly and helful. Manager oliv gave advice on products i was unsure about, as i needed to do some decorating whilst my husband was away. Great bunch team in the store

Reply from Wickes - Canning Town
Was served by Oliur today, he was very informative and helpful, took time out to explain the products to me, so was quite happy with service

Reply from Wickes - Canning Town
Ollie handles my returns very well and was very accommodating.
Excellent customer service.

Reply from Wickes - Canning Town
Ben helped and supported me better than my experience today at B&Q. He was attentive and listened to my concerns and found and advised on the best items to get. Thank you Ben.

Reply from Wickes - Canning Town
Ben and Paul was fantastic! Great customer service and helped me identify the right product for my business! Thank you!

Reply from Wickes - Canning Town
Fabian was good in the store. Also there was Oli and Akib in Store. They all helped me to get me return money. Awesome, i will come again.

Reply from Wickes - Canning Town
Great service today from Oliur Khan, really helpful.

Reply from Wickes - Canning Town

Reply from Wickes - Canning Town
The service was amazing and the employee that helped me, Akib, was very helpful.

Reply from Wickes - Canning Town
Akib help us in the store. Wanna visit again. Highly recommended this store

Reply from Wickes - Canning Town
Great customer service by Akib at the Canning Town store who went above and beyond to assist me, thank you so much!

Reply from Wickes - Canning Town
Great service, Ben was really helpful! Very kind and patient, excellent service from him.

Reply from Wickes - Canning Town
Akib has been absolutely amazing. Very helpful and excellent customer service.
Will return back to the store

Reply from Wickes - Canning Town
Akib was really helpful getting everything I need as I had no clue where to start!

Reply from Wickes - Canning Town
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