Awful experience. I asked a short Italian lady where the fuses are. She was extremely unhelpful and rude. I asked for her name to make a complaint, she refused. I’ll never go back here horrible custom... See more
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We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... See more
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I went to purchase a storage box in Catford the associate who i asked for help couldnt help and was ery unwilling to help. The security guard was the person who helped he found out where the item i w... See more
Company replied
Fantastic customer service received today from Ian at Wickes Catford. Ian helped me process both a return and a new purchase. I found Ian to be polite, professional, very knowledgeable and court... See more
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Company details
About Wickes - Catford
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
7 Catford Hill, Catford, London, SE6 4NU, United Kingdom
- +442086909872
4.3
Excellent
296 reviews
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Kind and considerate delivery guys
Ordered 2 fence panels for our rear garden,the van turned up at the time they said and the panels were offloaded into our front garden and for a small consideration they were carried through the house to our back garden ,kind and considerate is a good description of the delivery guys.
10 July 2025
Unprompted review
Reply from Wickes - Catford
Hey there, thank you for your positive feedback, and I'm delighted that you enjoyed our five star delivery service! - Dylan
Professional and helpful kitchen design
We've just ordered a kitchen after a home visit and later meeting with George. George took careful measurements to draw up a plan of our space and was very helpful at our meeting. He patiently talked through his design with us and tried out alternatives until we were happy. Here's hoping the delivery goes well too 😀
18 July 2025
Unprompted review
Reply from Wickes - Catford
Thank you for taking the time to provide us with your feedback. We are pleased to hear that you found the home visit and meeting with George helpful, and that you were able to collaborate on the design in finding suitable alternatives. We are wishing you a successful delivery! -AK
Delivery was prompt and the guys were…
Delivery was prompt and the guys were polite and efficient. They had a gym workout with the delivery and did it all with a smile and good humour. Thanks
23 July 2025
Unprompted review
Reply from Wickes - Catford
We appreciate you taking the time to leave us this fantastic review! We are so glad to hear the delivery was prompt, and the team were polite and efficient. Best gym workout there is! 😄 -AK
Great delivery service very good price
Great delivery service very good price. Delivered when said kept me informed Quick and efficient.
9 July 2025
Unprompted review
Reply from Wickes - Catford
We're so happy to hear you received great delivery service at a very good price and that you were kept informed on the delivery process. We appreciate you taking the time to leave us feedback! -AK
Delivered on time by a courteous…
Delivered on time by a courteous delivery driver and mate.
9 July 2025
Unprompted review
Reply from Wickes - Catford
We're glad you were pleased with our team's timely delivery and courteous service. Thank you for your positive feedback! -AK
Good communication
Good communication. Delivered on time and helped me get it into the house
8 July 2025
Unprompted review
Reply from Wickes - Catford
Thank you for taking the time to leave your review!
We're happy to hear that you experienced good communication and on-time delivery with assistance getting it into your house.
- PP
Easy to order online
Easy to order online. Updated rough time of delivery, then driver calls about 10 mins before . Polite and helpful delivery guys, have used a few times now and had good service every time.
10 July 2025
Unprompted review
Reply from Wickes - Catford
We're happy to hear that you find our online ordering easy and our delivery service helpful. We appreciate you taking the time to share your positive experiences with us!
- PP
Our delivery driver was Darren
Our delivery driver was Darren,
Very helpful and very pleased with the service. Thank you!
11 July 2025
Unprompted review
Reply from Wickes - Catford
We really appreciate you taking the time to provide us with your feedback, We're so glad to hear Darren the delivery driver was helpful, and you were pleased with the service.
- PP
Delivery from Wickes.
Turn up on time. Helpful when asked to leave stuff at the back door.
21 July 2025
Unprompted review
Reply from Wickes - Catford
Hey Keith, thanks for your amazing review, and I'm delighted that you enjoyed our punctual delivery service! - Dylan
Delivery was on time and the driver was…
Delivery was on time and the driver was very polite and efficient. Very reliable
7 July 2025
Unprompted review
Reply from Wickes - Catford
Thank you for taking the time to leave your review!
We're happy to hear that our delivery service met your expectations .
- PP
Wickes has been absolutely brilliant
Wickes has been absolutely brilliant. I get my compost and large planters from them. Reliable and absolutely top notch delivery. Highly recommend
18 July 2025
Unprompted review
Reply from Wickes - Catford
Hi Shabna, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Reply from Wickes - Catford
Hi Sharon, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Home delivery was quick and efficient…
Home delivery was quick and efficient with great communication,
4 July 2025
Unprompted review
Reply from Wickes - Catford
We're glad you found our home delivery quick and efficient, with great communication. Thank you for your positive feedback! -AK
Delivery was very good!
Delivery always very good! Communicative driver, thought around the problem, didn not just return to store when faced with an obstacle.
Other companies often delay deliveries if they cannot drop our goods on the side of the pavement as requested. So, pleased with Wickes
17 July 2025
Unprompted review
Reply from Wickes - Catford
We're happy to hear that our delivery service met your expectations! Thank you for your positive feedback. -LC
Very bad customer care
Very bad customer care. Couldn't return an item despite I had an evidence of purchase . Item purchased the 9/7/2025 at 7.07 from Catford branch. I wound not recommend this shop!
17 July 2025
Unprompted review
Reply from Wickes - Catford
Hi, I'm sorry to hear that you aren't able to return an item to store. I've requested more information so we can look into this for you. - LC
Good communication and an easy delivery
30 June 2025
Unprompted review
Reply from Wickes - Catford
We appreciate you taking the time to share your positive experience. We are glad there has been Good communication and an easy delivery.
- PP
10 out of 10
10 out of 10
Called before delivery
These guys were spot on helpful , friendly
Well done to wickies for fair price delivery
1 July 2025
Unprompted review
Reply from Wickes - Catford
We're happy to hear that our team was helpful and friendly, and that you were pleased with our delivery service and pricing. Thank you for your perfect rating! TW
Bought some farmyard manure from Wickes…
Bought some farmyard manure from Wickes excellent product really good and delivery was really on time and kept up-to-date. Five stars.
1 July 2025
Unprompted review
Reply from Wickes - Catford
We're happy to hear that you are pleased with the farmyard manure and our delivery service. We appreciate you taking the time to leave us such positive feedback!-GS
Corrugated Roof Sheeting
My order was in two parts with different deliveries. With the first part of corrugated roof sheets, I believe from Catford, the process went very well. The delivery was prompt, I was kept informed and the men delivering the items were polite and helpful. 5 stars for that. The second part of the order, of flashing, came a little later and I was not informed when it was going to be delivered. But in the event the products were fine and were easy to use
2 July 2025
Unprompted review
Reply from Wickes - Catford
We appreciate your feedback. We're happy the first part of your order went smoothly. We regret the second delivery's communication wasn't as good. We'll review our delivery process to improve. Thank you for bringing this to our attention-GS
We were looked after by George in…
We were looked after by George in Catford. George designed our kitchen for us. Incredibly helpful, professional and so knowledgeable. George gave us amazing ideas for the design of our kitchen. If you are looking for a kitchen, you should definitely pop down and ask for George
12 July 2025
Unprompted review
Reply from Wickes - Catford
We appreciate you sharing your experience at our Catford store. We're so glad to hear that you found our kitchen designer George to be helpful, professional, and knowledgeable. Thank you for the positive feedback!-GS
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