Wickes - Dewsbury Reviews 

207
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TrustScore 5 out of 5

4.9

Wilton Street, Dewsbury West Yorkshire, WF12 8AB, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Writing this towards a young man called Jamie (tall lad, blonde hair) at the Dewsbury who always is ever so helpful. I was meant to write this a few months ago when he helped us choose some paint and... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from all round, start to finish. Visited store late evening and was greeted by Joanne, her service was excellent, showed me to all the correct products I needed. She worked... See more

Company replied

Rated 5 out of 5 stars

Shelby and her team at the Dewsbury Wickes are fabulous. They provide donations that support survivors from Domestic Abuse that helps them start out in their new homes with decorating equipment. They... See more

Company replied

Rated 1 out of 5 stars

Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Dewsbury

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom

  • +441924460744

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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4.9

All reviews

(207)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Viktor at Dewsbury Wickes is great!

Viktor at Dewsbury Wickes is polite, friendly, helpful and professional, great customer service. Thanks Viktor.

15 April 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

We appreciate you taking the time to leave us your kind feedback. We're happy to hear that you received great customer service from Viktor. -AK

Rated 5 out of 5 stars

Victor was very friendly

Victor was very friendly. Resolved with issues. Quick and effective.

3 April 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Bine, We're happy to hear that the issues were resolved quickly and effectively by Victor. Thank you for your positive feedback! -Summer M

Rated 5 out of 5 stars

I had a fantastic experience thanks to…

I had a fantastic experience thanks to Tasha at Wickes dewsbury. She was incredibly helpful from the moment I approached her, taking the time to understand exactly what I needed and guiding me through the options with real expertise. Her knowledge was impressive, and she explained everything clearly, which made the whole process so much easier and stress-free.

What really stood out was her attitude—friendly, patient, and genuinely eager to help. It’s rare to come across someone who combines such professionalism with such a positive and approachable manner. Tasha is a real asset to the team, and her excellent customer service made a big difference to my visit.

Thank you, Tasha, for going above and beyond!

9 April 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

We appreciate you sharing your experience. It's wonderful to hear that you received such helpful and expert guidance and that Tasha's positive attitude made a difference to your visit. Thank you for your positive feedback. -AK

Rated 5 out of 5 stars

Shelby was an amazing girl

Shelby was an amazing girl, gave me attention since I asked her things about my slabs.

10 April 2026
Unprompted review
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Reply from Wickes - Dewsbury

We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us! -AK

Rated 5 out of 5 stars

Ammaarah - Dewsbury store

Ammaarah at the Dewsbury store was 10/10 for helpfulness, product knowledge and customer focus. Wickes…she is a credit to your company!! 🤩

9 April 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Aileen, We appreciate you taking the time to share your feedback. We're so glad to hear that our Ammaarah was helpful, knowledgeable and customer focused. -Summer M

Rated 5 out of 5 stars

Very good service and experience from…

Very good service and experience from Victor & Fern. Thankyou so much.

7 April 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Sohail, We're happy to hear that you had such a positive experience with Victor & Fern. Thank you so much for your kind words and appreciation! - Sean

Rated 5 out of 5 stars

I found what I needed easily

I found what I needed easily , Viktor was helpful and friendly without being pushy

2 April 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Betty, Thank you for taking the time to share your experience with us. It is great to hear that Viktor provided excellent customer service! -Summer M

Rated 5 out of 5 stars

Friendly young lady helped find what we…

Friendly young lady helped find what we needed carried items to check out then took items to my mum's car for us and put inside car ,many thanks shelly dewsbury store

4 April 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey Divena, thanks for your wonderful feedback and and I'm glad that you enjoyed your experience in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

Ordered online and pick up text was…

Ordered online and pick up text was sent quickly. Got to the Dewsbury store and the staff were friendly and efficient. Victor helped me and brought out my order and put it in my car. Which was very much appreciated.
Overall excellent service

3 April 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Kat,

We're delighted to hear that you received your collection text quickly and that our staff were friendly and efficient, especially Victor who helped load your car. Thank you for your kind feedback. -Ellysse

Rated 5 out of 5 stars

Very helpful

Viktor was very helpful. He gave good advice and shared useful information about the paint I bought
Thank you

3 April 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Customer, We're happy to hear that the advice and information shared from Viktor, about the paint was useful. Thank you for your positive feedback we appreciate it! - Sean

Rated 5 out of 5 stars

We went to the dewsbury store for a…

We went to the dewsbury store for a kitchen and numerous other items, nothing was to much trouble. Erik, victor and Jamie were so helpful they also recommended some items we hadn’t thought of. Jamie organised delivery and everything went to plan, would definitely use them again. Thanks lads job well done 👍

7 March 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi S Hodgson, we're happy to hear that you had such a positive experience in our store and that our team was so helpful. We appreciate you mentioning the recommendations and smooth delivery. Thanks for your feedback! -LG

Rated 5 out of 5 stars

This is my regular Wickes

This is my regular Wickes, decent selection and if your stuck theres a screwfix and B&Q over the road so cant go wrong. Wickes prices are a bit better than the B&Q side

1 April 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi, Danny. Thank you for taking the time to share your review with us. We're really pleased to see that you're happy with our prices and selection of products available. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

I bought some insulation from Wickes…

I bought some insulation from Wickes competitive prices compared to online. Also great service from Viktor very helpful

31 March 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Michael,

We're thrilled to hear that you found our prices competitive and that Viktor was very helpful. We appreciate you taking the time to leave us feedback. -Ellysse

Rated 5 out of 5 stars

Really good customer service

Really good customer service, many thanks to Ammaarah! She was lovely and very helpful. 10/10

29 March 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Shehla. Thank you for taking the time to share your review with us. We're really pleased to see that your happy with the customer service you received when visiting us. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

The last two visits I have had the…

The last two visits I have had the pleasure of dealing with Viktor. Excellent customer service.

26 March 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Nick Bratley, We're happy to hear that you had such a positive experience with Viktor. We appreciate you taking the time to share your feedback with us! -LC

Rated 5 out of 5 stars

stomer service really impressed…

Customer service really impressed me—especially Victor, who took the time out of his busy schedule to help me.

27 March 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Khalid, We appreciate you sharing your experience and are so glad to hear that you were impressed with the customer service you received Viktor. Thanks for your feedback. - Sean

Rated 5 out of 5 stars

Could not find what I was looking for…

Could not find what I was looking for elsewhere thought try wicked there I find 4 bags one short of my requirement enquired in side spoke to vicktor very nice gentleman very helpful to get me 5 bags I needed

20 March 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Mohammad. Thank you for taking the time to share your review with us. We're really pleased to see that Vicktor was able to help you find the products you were looking for. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

A great help

Viktor was really helpful in lifting all our top soil bags into our car.

20 March 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Stephen,

Thank you for taking the time to share your experience with us, we are glad that Viktor was able to assist you with the topsoil getting loaded into the car. - Sean

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