Writing this towards a young man called Jamie (tall lad, blonde hair) at the Dewsbury who always is ever so helpful. I was meant to write this a few months ago when he helped us choose some paint and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent customer service from all round, start to finish. Visited store late evening and was greeted by Joanne, her service was excellent, showed me to all the correct products I needed. She worked... See more
Company replied
Shelby and her team at the Dewsbury Wickes are fabulous. They provide donations that support survivors from Domestic Abuse that helps them start out in their new homes with decorating equipment. They... See more
Company replied
Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more
Company replied
Company details
About Wickes - Dewsbury
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom
- +441924460744
4.9
Excellent
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Viktor at Dewsbury was extremely…
Viktor at Dewsbury was extremely pleasant and polite. The staff here can sometimes be surly so it was so nice to be greeted with a smile.
19 March 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Sharon.
We're happy to hear that you had such a positive experience. We appreciate you mentioning the great service you received, and we thank you for your feedback.- PP
Thanks to Viktor for helping me find…
Thanks to Viktor for helping me find what I needed and helping me to the car.
5 March 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi WK,
We're happy to hear that Viktor was helpful. Thank you for taking the time to share your feedback. -Ellysse
Staff are always very helpful and…
Staff are always very helpful and knowledgeable. Great range of trade and DIY products. Hassle free returns, quick and easy exchange
17 March 2026
Unprompted review
Reply from Wickes - Dewsbury
We appreciate you taking the time to leave us this great review. We're happy to hear that you find our staff helpful and knowledgeable and that the returns process is easy. -AK
Excellent customer service as always.
Excellent customer service as always.
Both Afreen and Vikton were efficient and very polite in dealing with my query and parts
15 March 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Mr Khan, We appreciate you taking the time to leave us this great review. We are happy to learn that Afreen and Vikton were so efficient and polite! -Summer M
Thank you Wickes for opening before…
Thank you Wickes for opening before 8am. Had great service, with a particular shout out to Daniel, who without hesitation, and a smile on his face lifted 9 heavy bags of bark into my car.
13 March 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Stacey, We appreciate you taking the time to leave us this fantastic feedback. We're so happy to hear that you had great service and that Daniel was so helpful. - Sean
Trade card wasn't working
Trade card wasn't working, so he grabbed another one to scan so we still got discount. Viktor was very polite and helpful.
8 March 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Carolyn, We're happy to hear that Viktor was helpful and polite while resolving the trade card issue. We appreciate you taking the time to leave us this feedback! - Sean
Joanne helped me to carry the paint to…
Joanne helped me to carry the paint to the desk and she was kind in general.
All respect 👍🏻
Thx
9 March 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Marius,
We're happy to hear that you had a positive experience and that Joanne was helpful. We appreciate your kind words, and thank you for your feedback. -Ellysse
Viktor was very helpful ...he opened…
Viktor was very helpful ...he opened the 3 by 2 wood ...which was a much bigger task than we thought ...then he served us at the till too ...very professional, helpful
and polite
9 March 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Jen Chapman, We're happy to hear that you found our service helpful and professional. We appreciate you mentioning the assistance you received from Viktor; it means a lot to us! Thanks for your positive feedback. -LC
Joanne was really friendly and helpful…
Joanne was really friendly and helpful during my recent visit. She assisted me in locating the items I required and a smooth checkout process. Will be visiting again soon!
9 March 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Lewis,
We appreciate you taking the time to leave us a wonderful review. We're delighted to hear that your visit was easy and that Joanne was helpful. -Ellysse
Great quick efficient service by Jamie!
4 March 2026
Unprompted review
Reply from Wickes - Dewsbury
We are grateful that you took the time to let us know about your positive experience. We're glad you were pleased with Jamie's efficient service! -AK
Fantastic Staff
Wow what Amazing customer service I received tonight from Simon and the lady on shift with him. They were both absolutely fantastic and so so helpful. I struggled with the trolley being disabled and they both helped me with that and Simon helped me find everything I was looking for. They were both very polite and I didn't feel judged at all. Thank you guys so so much.
25 February 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Fatima Mir, We're happy to hear about the amazing customer service you received. It's great to know that our colleagues were so helpful and polite, assisting you with your needs. Thank you for sharing your positive experience! - Sean
Absolutely great value for money great…
Absolutely great value for money great quality and the delivery and price cannot be beat
23 February 2026
Unprompted review
Reply from Wickes - Dewsbury
Hey Martin, thanks for your five-star review, and I'm glad you enjoyed the value and delivery service that we have to offer with our products! - Dylan
What a fantastic member of staff you…
What a fantastic member of staff you have in Ammaarah. Very helpful and friendly! Very keen to help no matter what
23 February 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Deborah Smith, We appreciate you taking the time to leave us this great review. We are happy to hear that Ammaarah was so helpful and friendly! -LC
Exellent service ammaarah in dewsbury store was very helpful with a smile and jolly attitude
Exellent service
21 February 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Lee, Thanks for taking the time leaving your review. We are happy to hear that Ammaarah was able to help you and provide the service we aim to provide in all our stores. Thanks again for the kind feedback. -JL
Tasha 5 🌟 customer service
I went to Wickes for some paint as we are decorating our bedrooms. I was served by Tasha who was brillaint in recommending a wallpaper shop stephensons in Hunslet. I was struggling to find any nice wallpaper and my next option was having to order online, which I didnt want to do, incase I didnt like it when the paper came and have the hassle of sending it back. I went back in with a sample of the wallpapers I had picked and again Tasha recommended colours of paint to go with the wallpaper. Tasha was great, excellent recommendation and a great help!!
7 February 2026
Unprompted review
Reply from Wickes - Dewsbury
Hey Gina, thank you for your wonderful feedback, and I'm glad that Tasha was able to help you with wallpaper recommendations in our Dewsbury store! - Dylan
Dewsbury store staff
Having moved house 12 months ago we have used Wickes store in Dewsbury quite alot,the staff in this store have bent over backwards to sort any problems we have had.Its nice to be treated well thank you Ammaarah and Jamie.Unfortunately two weeks later we received a £60 parking ticket for being on site for too long .HAPPY ENDING, Jamie took it upon himself to sort out the fine and got us a refund thanks again Jamie
25 January 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Paul,
We're happy to hear that our team has been helpful during your move. We appreciate you taking the time to share your positive experience with us. -Ellysse
My name is Mohammed leaving a 5 star…
My name is Mohammed leaving a 5 star review for Shelby at Dewsbury Wickes absolutely amazing customer service in my opinion she should be a manager always ready to assist and support thanks Shelby.
I would also like to leave a 5 star review for Ammarah fantastic customer service always supports me in choosing the quality products reason for my review is because I have a long term disability Shelby and Ammarah are always there to support me
26 January 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Mohammad, Thank you for taking the time to share your feedback. We are pleased to hear that Shelby and Ammarah were able to assist you in store and provide excellent customer service. -SM
Ammaarah a star *****
Just had to write a review after my recent visit to the Dewsbury store. I was requiring a sealant that could be applied to wet surfaces also under water and really did not have a clue. Ammaarah to the rescue. The young lady was full of knowledge and pointed me in a couple of directions. Problem solved she was excellent a big thankyou.
22 December 2025
Unprompted review
Reply from Wickes - Dewsbury
Hey Mr Richmond, thanks for your five-star review and I'm glad you enjoyed your experience in our Dewsbury store! - Dylan
The most loveliest kind speaking…
The most loveliest kind speaking intelligent happy smiley person I've met my reccent visit to wicks was one to remember
Went to get some fire wood which you'll know is very heavy lovely young man Simon helped me alot such a kind person he was from the way he spoke to finding out the prices to helping me at the end 100% customer service from him
Wickes if you read this tell Simon thank you see you soon
7 December 2025
Unprompted review
Reply from Wickes - Dewsbury
Hi Shabz, Thank you for taking the time to share your feedback. We’re thrilled to hear Simon made your visit so memorable with his kindness and excellent customer service. We’ll make sure your message reaches him—he’ll be delighted to know he made such a positive impact! -SM
Hi its me Mohammed(Moz) would like to…
Hi its me Mohammed(Moz) would like to leave a 5 star review for Ammaarah at Dewsbury branch Wickes she's a legend and amazing customer service she's always there for me when I need her she's excellent in supporting me I have a long term disability she's always so patient in assisting me thank you so much Ammaarah God bless you
2 December 2025
Unprompted review
Reply from Wickes - Dewsbury
We appreciate your kind words! We're so glad to hear that you consistently receive amazing support and patient assistance. It's wonderful to know that Ammaarah is there for you and provides excellent customer service. Thank you for sharing your positive experience. -AK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.