Wickes - Halifax Reviews 

126
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TrustScore 4.5 out of 5

4.5

Wade Street, Halifax West Yorkshire, HX1 1SN, GB

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Rated 5 out of 5 stars

I came into store to buy some tiles. I was greeted by Isabel. She saw me struggling carrying the tiles into the trolley and came to offer sone help. She then offered to have them delivered to my home... See more

Company replied

Rated 5 out of 5 stars

Had a number of items to order and wasn’t really sure which were the right products but the member of staff Jasim helped me a great deal and went through my list explaining each item and ordering it f... See more

Company replied

Rated 5 out of 5 stars

We had a Wickes kitchen a few years ago but decided to shop around to see if we could get what we wanted for a good price We went to two other kitchen suppliers but Wickes quality and price c... See more

Company replied

Rated 1 out of 5 stars

Absolutely shocking A 8 unit kitchen was told don’t bother coming to an appointment if not willing to spend £9,000 upwards I was like that’s crazy I thought you were affordable - no we have hug... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Halifax

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wade Street, Halifax, West Yorkshire, HX1 1SN, United Kingdom

  • +441422330170

4.5

Excellent

TrustScore 4.5 out of 5

126 reviews

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4.5

All reviews

(126)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A huge shout out the the team at…WIckes Halifax

A huge shout out the the team at wickes. They were so helpful. The staff in store answered all questions and Vicki the community coordinator has been a dream to work with

1 November 2026
Unprompted review
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Reply from Wickes - Halifax

Hi Alan. We are absolutely delighted to hear about your positive experience with our store team. It is wonderful to know that you received such helpful support and that Vicki was a pleasure to work with throughout your journey. Thank you so much for taking the time to share your lovely feedback with us. - Andrew

Rated 5 out of 5 stars

I came into store to buy some tiles

I came into store to buy some tiles. I was greeted by Isabel. She saw me struggling carrying the tiles into the trolley and came to offer sone help. She then offered to have them delivered to my home address for a small fee. I was so glad that she offered this to me. I would highly recommend coming into the store as they have incredibly helpful staff,

30 October 2026
Unprompted review
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Reply from Wickes - Halifax

Hi Aaqib. We are so pleased to hear about your wonderful experience. It is fantastic to know that Isabel was on hand to help carry your items and offer a convenient delivery option to make your visit much easier. We truly appreciate you taking the time to share such kind feedback about our helpful staff. - Andrew

Rated 5 out of 5 stars

Kitchen design

Harry was a great help when designing our kitchen, his ideas helped along the way. Would certainly recommend the service.

26 October 2026
Unprompted review
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Reply from Wickes - Halifax

Hi Mr Conway. We are absolutely delighted to hear that you had such a positive experience designing your new kitchen. It is wonderful to know that the creative ideas and guidance, through Harry, during the process were so helpful to you. Thank you so much for taking the time to share your kind feedback and recommendation with us. - Andrew

Rated 5 out of 5 stars

Very supportive member of staff

Had a number of items to order and wasn’t really sure which were the right products but the member of staff Jasim helped me a great deal and went through my list explaining each item and ordering it for me. He was very supportive and patient and is an absolute asset to the wicks team in Halifax

21 October 2026
Unprompted review
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Reply from Wickes - Halifax

Hello Shameem, We are so pleased to hear about your positive experience and that our team member was so supportive and patient while helping you select and order the correct items. It is wonderful to know that their detailed explanations and dedicated assistance made such a difference. We truly appreciate your kind feedback. - FC

Rated 5 out of 5 stars

Fantastic service

Fantastic service , friendly and approachable staff , Harry was great and got me the kitchen i wanted and helped me decide what to compromise on due to space and budget. Highly recommend

11 October 2026
Unprompted review
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Reply from Wickes - Halifax

Thank you for taking the time to share your review. We are so pleased to hear that you had such a positive experience designing your new kitchen. It is wonderful to know that our team provided such friendly and approachable service while guiding you through practical solutions that suited both your layout and your budget. We truly appreciate your high recommendation and your business. -JG

Rated 1 out of 5 stars

Wickes Halifax West Yorkshire

Wickes Halifax West Yorkshire. Purchased some wood not a lot. 4 weeks later realised I didn’t need it. Tried taking it back when I need some plywood. Well I didn’t have receipt, even though the wood had there stickers on. No they wouldn’t take it back.
I went to B&Q for my plywood, disgusting.

8 October 2026
Unprompted review
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Reply from Wickes - Halifax

Hi Carol, Thanks for your feedback. We have sent you a Trust Pilot request for more information, so we can look into this for you.

Rated 5 out of 5 stars

Harry was amazing throughout

Harry was amazing throughout, from the house visit to measure up, right thru to the design visit in store, a true professional and would highly recommend Harry’s services, very experienced and knowledgeable

7 October 2026
Unprompted review
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Reply from Wickes - Halifax

Hi, Ray. Thank you for taking the time to share your review with us. We're really pleased to see that Harry was amazing throughout your design appointment, providing a professional service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Excellent customer service

We had a Wickes kitchen a few years ago but decided to shop around to see if we could get what we wanted for a good price

We went to two other kitchen suppliers but Wickes quality and price could not be bettered

In addition, the staff we met at the other places appeared to not really know how their kitchens would meet our requirements

We went to Wickes and right away felt assured that Harry Fletcher, the designer, knew what he was talking about, he listened to what we wanted and we signed off a kitchen that gave us everything we wanted and a bit more we hadn’t thought of

Superb customer service

26 September 2026
Unprompted review
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Reply from Wickes - Halifax

Hello Tony, We are so pleased to hear about your positive experience. It's wonderful that our kitchen quality and price could not be bettered, and that our designer provided such excellent service. We appreciate you sharing your feedback. -JG

Rated 5 out of 5 stars

renovating a house…

We are buying and renovating a house and we are absolutely thrilled with our new kitchen and bathroom designs. From start to finish, the service from Harry Fletcher from the team designs by halifax wickes, the conversations about the Kitchen and bathroom were completely professional, meticulous, and stress-free. At our first meeting, with harry he listened carefully to our ideas without any high-pressure sales tactics. They were incredibly detailed, offering smart layout options and product samples that fit our exact lifestyle, the communication from harry from every phone call, text and emails were answered quickly. We cannot wait to see our home with our kitchen and bathroom designed by harry at wickes halifax when created and come to life in the near future

12 September 2026
Unprompted review
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Reply from Wickes - Halifax

Hi, Sue. Thank you for taking the time to share your review with us. We're delighted to hear how pleased you are with your kitchen and bathroom designs. Harry will be really happy to know that his professionalism, attention to detail, and excellent communication made the whole process enjoyable and stress-free. Please do keep us updated on your projects! Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Excellent customer service and great…

Excellent customer service and great staff thanks to Vicky. Very helpful and down to earth. Thank you!

8 September 2026
Unprompted review
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Reply from Wickes - Halifax

Hi Mohammed, Thank you for taking the time to share your feedback with us, we greatly appreciate your kind words and that Vicky was very helpful and down to earth. - Sean

Rated 4 out of 5 stars

We had an appointment with Harry at the…

We had an appointment with Harry at the Halifax store for a bathroom. He was very helpful, knowledgeable and friendly. Very pleased with the service 😀

2 September 2026
Unprompted review
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Reply from Wickes - Halifax

Hi, Emma. Thank you for taking the time to share your review with us. We're really pleased to see that, Harry was helpful, knowledgeable and friendly during your bathroom appointment. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great service

Great service and choice of products. Harry has been very helpful, explaining all of the options and designing a kitchen that suits our needs. He’s answered any questions we’ve had and responded to emails promptly.

2 September 2026
Unprompted review
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Reply from Wickes - Halifax

We're so pleased to hear about your fantastic experience, Louise! It's wonderful that Harry was so helpful, explaining all the options and designing a kitchen that suits your needs. We're delighted he responded to your emails promptly. - Andrew

Rated 5 out of 5 stars

Helping daughter with her first house

Helping daughter with her first house, went to Wickes Halifax for a kitchen quote.The kitchen designer Harry, was extremly helpful and guided us and our daughter through the whole process.He was knowledgable,helpful, interested and gave honest answers and advice throughout the whole process.The final kitchen was exactly what she wanted, there were a couple of issues along the way, where we had to change the plan, but Harry took it all in his stride, again helping and guiding us.His customer service was exemplary,from start to finish.A huge thank you from a happy mum,dad & daughter.

16 February 2026
Unprompted review
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Reply from Wickes - Halifax

We are absolutely thrilled to hear about your fantastic experience. It's wonderful that Harry made the process amazing from start to finish, providing exceptional customer service and making you feel supported. We appreciate your kind words and are delighted the final kitchen was exactly what your daughter wanted. -AK

Rated 5 out of 5 stars

Thank you from Mabel’s Meals

Thank you so much to everyone at Wickes for your donation of storage shelves and boxes to our charity Mabel’s Meals. We were badly in need of some way to store the dog food and second hand dog goods we distribute and Wickes came to our rescue.

14 August 2026
Unprompted review
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Reply from Wickes - Halifax

We are so pleased to hear that our donation of storage shelves and boxes could be of such great help to your charity. It's wonderful to know we could assist Mabel's Meals with storing the dog food and goods. - AB

Rated 5 out of 5 stars

Great service

I applied for some funding through the Wickes community programme and Vicki was really helpful getting all this sorted, this really helped our local scout group - supplying all the materials for some much needed storage space. Everything arrived and on time. Great service all round.

3 July 2026
Unprompted review
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Reply from Wickes - Halifax

We are so pleased to hear about your positive experience and that we could support your local scout group. It's wonderful that Vicki was so helpful and that everything arrived on time. Thank you for your kind feedback! -AK

Rated 5 out of 5 stars

Great customer service

Fantastic help from Harry to organise the design and ordering of my new kitchen. Nothing were too much of a hassle. Fantastic customer service.

5 July 2026
Unprompted review
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Reply from Wickes - Halifax

Hi, Jess. Thank you for taking the time to share your review with us. We're really pleased to see that Harry provided fantastic customer service during your design appointment. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Very helpful store manager

Very helpful store manager. Thank you for all your help.

1 June 2026
Unprompted review
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Reply from Wickes - Halifax

Hi Kelly, thanks for taking the time to leave your review. We're so glad you had a great experience and found our store manager helpful! -LR

Rated 5 out of 5 stars

He was great

He was great! Thankyou
Harry fletcher much appreciated

21 June 2026
Unprompted review
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Reply from Wickes - Halifax

We appreciate your positive feedback. We are glad to hear of your excellent experience. -AK

Rated 5 out of 5 stars

Great customer service from Sam

I had the opportunity to be served by the lovely Sam today. She was so helpful and patient as buying tiles is not something I regularly do. She made me feel comfortable and answered all my questions. She is a credit to the Halifax store and the overall workforce. Every company needs a Sam. Thank you again and I am looking forward to you serving me again and your fab nails

19 June 2026
Unprompted review
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Reply from Wickes - Halifax

Hi Anita, We are so pleased to hear about your excellent experience! It's wonderful that Sam provided such helpful and patient service, making your tile selection stress-free. We truly appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Harry - A credit to Wickes.

We made an appointment to discuss kitchens with Harry.

We was immediately impressed with his customer service skills and none pushy approach. Easy to talk to, friendly and knowledgeable in his role. From the intial 1:1 discussion to his site visit to measure we felt at ease purchasing from Harry.

The kitchen itself is of good quality, great price in the sale, and fairly straight forward to fit as we did it ourselves. Communication first class from arranging delivery appointment to delivery itself.

Finally I just want to say Harry is a credit to his profession and to Wickes itself, and I wish him all the best.
Jo and Graham

21 February 2026
Unprompted review
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Reply from Wickes - Halifax

Hi Jo and Graham,

We appreciate you sharing your positive experience. We're happy to hear that the service from Harry was excellent and that the kitchen met your expectations for quality and ease of fitting. Thank you for your kind feedback. -Ellysse

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