Wickes - Kings Lynn Reviews 

From initial ideas through multiple design revisions to a fabulous finished product, nothing was too much trouble for Emily Gledhill-Walker and the team at Wickes Kings Lynn. Thank you so much!

As usual, great service and decent prices. Member of staff Anne looked after me today, very pleasant and helpful.

We had great experience with Wickes
Bathroom design! Wayne Tyler-Grant at the Cardiff Newport Rd store was super friendly and accommodating! He was patient with us and accommodated our needs well. He gave us good advice and his service was quick and professional! We would recommend him to our friends for sure!We cant wait for our dream bathroom☺️

Excellent customer service from Anne in the Kings Lynn store.
We bought some plants which were struggling a bit with the heat.
Anne told us the best solution to bring the plants back to full life.

Staff member Anne was very helpful and I didn’t feel rushed, great attitude and service

As per usual, stock levels are good and service is second to none. Was served by Anne today, polite and very helpful
Thank you

We received great service and were served by a very helpful and knowledgeable person named Trudy. She helped two very clear DIY novices determine what items they needed and gave clear advice and much needed confidence to us.

Great service from Anne

Sahin was a very nice guy who was very knowledgeable and knew exactly what I was looking for. He prepared a very detailed plan for the kitchen was very impressed with the service we got.

We were not sure what products we needed, so we asked Anne in the King's Lynn store and she was very helpful. We could not fault the service she gave us

Came to the store to get some ideas for a project. Anne was very helpful and pleasant, and showed me some items i was thinking about, also suggesting some alternatives.

fantastic service from Trudy at wicks Kings Lynn. I am renovating a house and had a staircase to sand. tired of waiting for a professional i went into Wicks and asked Trudy for help. She explained all of the different sanders to me and how to use each one. Took it out of the box put it together for me explaining how all worked, before i purchased. I have never used a sander before. I have always paid someone else. I sanded my staircase and it looks fantastic. all be it it took me a lot longer, but job done. Thank you so much to Trudy as she gave me the help and confidence needed, I am going to do so much more for myself from now on, and knowing i have the staff at kings lynn to help and advise is brilliant.

The experience of purchasing our new kitchen was fantastic from start to finish. Emily was excellent—helpful, flexible, and always responsive to the few changes we requested along the way.
The delivery team were courteous and efficient, making the process smooth and stress-free. Lee and Steve, who carried out the fitting, were friendly, skilled, and highly professional, taking great care with their work.
We are absolutely delighted with the result—a beautiful fitted kitchen that has exceeded our expectations.

Anne was a friendly person and helped make our visit very enjoyable

Being disabled they were so helpful especially Elle in the Kings Lynn store.

Sean was fantastic when I visited the Kings Lynn branch today, nothing was too much trouble for him when he assisted me today.
Thank you Sean.

Sean was so helpful and knowledgeable, listened to what we wanted to achieve and gave advice on suitable products and options. He is an asset to wicks. Just sorry it took me so long to write this review! Think it was December but can not remember the date

Thank you Wickes for being reasonable on your delivery charges at £4.00, it really helps, & the driver was very helpful.
The other day i got a new freezer from another company & they charged £25 delivery & another £25 to remove my old one, 3/4 of my pension gone on 1 hit.
Well done Wickes. "I'll be back"

Do not use Wickes for kitchen and bathroom install.

Absolutely horrendous experience with this company. This was for my 89 year old mother, living on her own. On agreed start date no one turned up. We had to phone to find out what was going on, to be told the start date was different. After a 4 week delay, during which we were fobbed off over and over, work began.Terrible communication within the company and to the customer. Deliveries were problematic. Contractor was slow, working half days or not at all.

My mother was left without the facility to take a shower for 11 days after the bathroom had been fitted, without heating over a weekend and lived in total disarray with delivered units/appliances standing in her tiny property weeks before installation.

The kitchen and bathroom installation began on 12th September, after over a four week delay, and completed over five weeks later on 21st October.

During this time my mother was distressed, confused, uncomfortable and had to vacate her property due to the lack of transparency received from Wickes.

The initial consultation with the Design Team, subsequent site visit and advice was professional, responsive and supportive, however after that the Wickes team were indifferent, apathetic and uncaring.

We did, after complaining, have a site visit from a member of Wickes staff which bucked up the contractor arrived bit. However I can't say the finished installations are professionally completed. They are not perfect.

Wickes offered £50 compensation. I took my concerns to the Ombudsman and my mother was offered £150 compensation

These big companies are getting away with a complete disregard for their customers, a lack of ownership and are being able to take advantage.

My advise, use a small business who care.

After a slow start to the project the bathroom We are very pleased with the end project 😀