We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old propert... See more
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Location
Switch locationPark Road, Unit A Park Road Retail Park, Pontefract West Yorkshire, WF8 4PR, GB
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See what reviewers are saying
Deb was amazing with us yesterday. We shop at wickes Pontefract regularly, we are self employed and Deb helped us activate a trades card. Each time we go in to store Deb is always smiling always g... See more
Company replied
I have been to Wicks at Pontefract several times this past week and the service was excellent. Deb at the tills is always chatty and helped me find what I was looking for. She even saved me some money... See more
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Deb was unbelievably helpful and welcoming! Helped us with everything we needed
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Company details
About Wickes - Pontefract
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Park Road, Unit A Park Road Retail Park, Pontefract, West Yorkshire, WF8 4PR, United Kingdom
- +441977602902
4.6
Excellent
123 reviews
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Deb was unbelievably helpful and…
Deb was unbelievably helpful and welcoming! Helped us with everything we needed
1 November 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Maggie. We are so pleased to hear that you experienced such a warm and supportive welcome during your visit. It is wonderful to know that Deb was incredibly attentive and assisted you with everything you required. Thank you so much for taking the time to share your kind feedback with us. - Andrew
Great Staff
Great Staff, Toni was very helpful and made some great suggestions. Brilliant store
29 October 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Stephen, We are so pleased to hear that you had such a wonderful experience at our shop. It is fantastic to know that Toni provided excellent support and offered great recommendations to assist you during your visit. Thank you so much for taking the time to share your lovely feedback with us. - Sean
Deb was very helpful for sorting my…
Deb was very helpful for sorting my trade card out and steering me to the correct product
26 October 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Customer, We are so pleased to hear that you received such helpful assistance from Deb with getting your account sorted and finding the perfect item for your needs. Thank you so much for taking the time to share your wonderful feedback with us. - Andrew
Went wicks at Pontefract as we had a…
Went wicks at Pontefract as we had a problem with a leaking tap. We spoke to a guy called Danny. He was so helpful and sorted the problem for us. Service with a smile.
12 October 2026
Unprompted review
Reply from Wickes - Pontefract
We are delighted to hear about your great visit to our store! It is fantastic to know that Danny was so helpful in resolving your plumbing issue and provided friendly, top-quality service to ensure you were well looked after. Thank you for sharing your wonderful feedback with us. -JG
Deb really helped me and my husband…
Deb really helped me and my husband sign up to a trade account to save money. She was a dream! so helpful and patient. Quick easy and amazing customer service. Cheers deb!
4 October 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Jess. Thank you for the fantastic five-star feedback. We are delighted to hear about your great experience getting set up with an account to help you save on your purchases. It is wonderful to know that Deb provided such patient, efficient, and supportive service throughout the process. We truly appreciate your kind words and your business. - Andrew
Excellent service
I was served by Deb who was very knowledgeable and helped me setting up my trade card, she was very polite and friendly
26 September 2026
Unprompted review
Reply from Wickes - Pontefract
Hi, Mark. Thank you for taking the time to share your review with us. We're really pleased to see that Deb was knowledgeable and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
We were served by Deb—a very nice
We were served by Deb—a very nice, helpful, and kind person with a wealth of experience. I highly recommend her.
29 September 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Wiola. We're so pleased to hear about your positive experience and that you received such wonderful service. It's great to know that Deb was very nice, helpful, and kind, and that you highly recommend them. - Sean
Served by Deb
Served by Deb. Signed me up for the trade app. Saved me some money.
31 August 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Paul,
We're so glad to hear that Deb was able to assist you and help you save money. We appreciate your feedback! -Ellysse
Great in store experience after my…
Great in store experience after my online order wouldn’t go through. Deb at the Pontefract branch was brilliant and ordered it for delivery for me. Over and above thank you
31 August 2026
Unprompted review
Reply from Wickes - Pontefract
We're so pleased to hear about your positive in-store experience after your online order didn't go through, Lucy. It's wonderful that Deb was brilliant and went above and beyond to help you. - Andrew
Can't replace a kitchen door without…
Can't replace a kitchen door without buying full units. So if anything happens after purchase you are stuck with the whole lot! They buy from an outside supplier and do not stock the spare parts.
18 August 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Richard, We're truly sorry to hear about the difficulties you've experienced with obtaining replacement kitchen doors. We understand how frustrating it must be to not be able to replace individual components. We appreciate you bringing this to our attention we have requested further information to have this looked into. - Sean
Was served by Deb this morning what a…
Was served by Deb this morning what a pleasure to have a member of staff so helpful enquired about a trade account at 7am was up and running by 7.05am
Great customer service still exists!!!
11 August 2026
Unprompted review
Reply from Wickes - Pontefract
We're so pleased to hear about your excellent experience this morning! It's wonderful that Deb was so helpful and efficient in getting your trade account set up quickly. Thank you for your kind feedback! -AK
Five star review for Deb
Five star review for Deb! Extremely help and couldn’t do enough for me at the checkout and helping me set up my trade card. Every store needs people like deb to brighten your day up.
28 July 2026
Unprompted review
Reply from Wickes - Pontefract
We're so pleased to hear about your excellent experience with Deb! It's wonderful that they were so helpful at the checkout and with setting up your trade card. Thank you for your kind feedback! -AK
Deb at Pontefract store could not have…
Deb at Pontefract store could not have been more helpful today 10/10 customer service will visit again. Thank you Deb!
27 July 2026
Unprompted review
Reply from Wickes - Pontefract
We're really pleased to hear that Deb at the Pontefract store provided such helpful customer service. Thank you for your kind feedback; we appreciate it! - AB
Perfect customer service from Debs at…
Perfect customer service from Debs at the Pontefract store. Really friendly and helpful at such an early hour! Thankyou Debs.
27 July 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Chris,
We're really pleased to hear that Debs was friendly and helpful, even at such an early hour. Thank you for your kind feedback! -Ellysse
Very helpfull and well mannered
27 July 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Dale,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our team to be helpful and well-mannered. -Ellysse
9litre tub of Wickes shed stainer
I bought a 9litre tub of Wickes shed and fence paint , to say it is not fit for purpose, would be a compliment,
on new wood i had to put four coats of the stuff to get any kind of result, you would do better with a bottle of
cordial. there own brand fence paint is useless, taking peoples money under false pretences , come on wickes
you can do better
14 July 2026
Unprompted review
Reply from Wickes - Pontefract
We are very sorry to hear about your disappointing experience with our shed and fence paint. We understand your frustration with the coverage and the need for multiple coats. We are always working to improve our products and appreciate you bringing this to our attention. -AK
Lovely lady
Great help from DEB at the Pontefract store talking me through getting my trade go membership
7 July 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Shaun, We're so glad to hear Deb provided excellent assistance with your trade membership. We appreciate your kind words! - Sean
Went to Wicks Pontefract and Deb served…
Went to Wicks Pontefract and Deb served me she was extremely knowledgeable and so friendly and patient. She is a superstar.
2 June 2026
Unprompted review
Reply from Wickes - Pontefract
Hi Safiya,
We appreciate you sharing your positive experience at our Pontefract store. We are glad Deb was knowledgeable and friendly. -Ellysse
Very unhappy customer
Very unhappy customer, booked a home visit for somebody to come out and measure up for new kitchen etc from pontefract store and was let down 25 mins beforehand because “something has come up and I can’t make it” Had taken time off work to fit this in. Will look elsewhere for my new kitchen. Fuming 😤
29 May 2026
Unprompted review
Reply from Wickes - Pontefract
Thanks for taking the time to leave your review. We sincerely apologize for the last-minute cancellation and the inconvenience it caused. We understand your frustration and regret that your time was wasted. - AB
10/10
Deb was amazing! Really helped and got a sale through her great service! Thanks Deb!
17 May 2026
Unprompted review
Reply from Wickes - Pontefract
We are so glad to hear about your excellent experience with Deb! We appreciate your kind words. -AK
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