We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old propert... See more
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Location
Switch locationPark Road, Unit A Park Road Retail Park, Pontefract West Yorkshire, WF8 4PR, GB
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See what reviewers are saying
Deb was amazing with us yesterday. We shop at wickes Pontefract regularly, we are self employed and Deb helped us activate a trades card. Each time we go in to store Deb is always smiling always g... See more
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I have been to Wicks at Pontefract several times this past week and the service was excellent. Deb at the tills is always chatty and helped me find what I was looking for. She even saved me some money... See more
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Deb was unbelievably helpful and welcoming! Helped us with everything we needed
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Company details
About Wickes - Pontefract
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Park Road, Unit A Park Road Retail Park, Pontefract, West Yorkshire, WF8 4PR, United Kingdom
- +441977602902
4.6
Excellent
123 reviews
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Great service
Had a very helpful experience, firstly very competitive timber prices and secondly Debs from the counter helped me set up a wikes trade pro account! She couldn’t be more helpful, explained how to use the app, and all the benefits. Will definitely be using this particular store again.
22 June 2025
Unprompted review
Reply from Wickes - Pontefract
We're happy to hear that you had a helpful experience and found our timber prices competitive. We're glad that our team member was able to assist you with setting up your account and explaining its benefits. We appreciate your positive feedback and look forward to seeing you again!-GS
Debs thank you for your assistance
Started with the fantastic music playing had all that I went in for and was assisted by a lovely lady named Debs who helped with matching my wallpaper and paint and didn’t make me feel like I was putting her out even though it was the end of her shift.As a women in a DIY store it was nice not to be overwhelmed when buying for my DIY project and will return for anything I’ve missed.
17 June 2025
Unprompted review
Reply from Wickes - Pontefract
We're glad you enjoyed your experience and the music! We appreciate your kind words regarding the assistance you received from Deb! it's great to know she made you feel comfortable and supported with your project. Thank you for the positive feedback!
-AF
We come into wikes most times and if ur…
We come into wikes most times and if ur ever having a bad morning u will walk out happy because debs in the Pontefract store is amazing allways greet u and can guarantee she will put u in a good mood she helps with anything u ask and nothing is too much for her she is a credit to have
17 June 2025
Unprompted review
Reply from Wickes - Pontefract
Hi Jack, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Debs in our store and that they provided you with useful advice. -AH
On my visit to Wickes in Pontefract
On my visit to Wickes in Pontefract, I was dealt with by DEB. She was brilliant!!
Very knowledgeable and professional in sorting out my purchase / exchange.
Thanks so much for the great service!
15 June 2025
Unprompted review
Reply from Wickes - Pontefract
We're happy to hear that you had such a positive experience during your visit to our store in Pontefract. We appreciate your kind words regarding the service you received from Deb!-GS
Big thank you to Deb
From the moment I arrived, she was friendly, welcoming, and full of positive energy. When I had questions, she was happy to help and made the whole experience feel easy and pleasant. Deb’s cheerful attitude honestly makes spending money a little less painful—thank you, Deb!
15 June 2025
Unprompted review
Reply from Wickes - Pontefract
We're happy to hear that your visit was so positive! It's wonderful to know that our team member Deb made your experience easy and pleasant with their friendly and welcoming attitude. Thank you for your kind words!-GS
Fabulous help from Deb behind the toll
Fabulous help from Deb behind the toll. She couldn’t do enough for me. Thanks Deb you are a star ***
8 June 2025
Unprompted review
Reply from Wickes - Pontefract
We're so happy to hear that you had such a positive experience and that our team member was able to provide such fabulous assistance. Thank you for your kind words! TW
Visited Wicks
Visited Wicks to exchange paint. Deb was very helpful. Resolved the problem. No fuss.
Great service!
9 June 2025
Unprompted review
Reply from Wickes - Pontefract
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice. -AH
Deb was really helpful and sweet ,made…
Deb was really helpful and sweet ,made are experience at Wickes wonderful
9 June 2025
Unprompted review
Reply from Wickes - Pontefract
Hi Julia, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice. -AH
Thank you deb
Thank you deb for sorting my trade account out and showing me how to work the app
9 June 2025
Unprompted review
Reply from Wickes - Pontefract
We're happy to hear that your trade account is sorted, and the app is working well for you. Thank you for sharing your positive experience! TW
Excellent service. Colour matching service.…
We visited the Pontefract store today to buy a crown satinwood paint to match their emulsion. Crown don’t make the colour in satinwood but Vicky was fantastic and created it using their colour matching service. She went above and beyond painting the emulsion onto A4 paper. In the meantime we went for a coffee whilst it dried. In addition she mentioned about the parking time and pointed us to a QR code so we didn’t go over. Thanks Vicky the match is perfect!
3 June 2025
Unprompted review
Reply from Wickes - Pontefract
We're happy to hear that you had such a positive experience! It's great to know that our team member Vicky was able to assist you with the color matching service and provide helpful information about parking. We appreciate your kind words and are glad the match is perfect!-GS
Very friendly customer service.
Great service from Deb setting up a trade account. Will definitely make me use Wickes more.
1 June 2025
Unprompted review
Reply from Wickes - Pontefract
Hi Bradley, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice. -AH
Great service
I was unable to find an item and although Deb had finished she went and looked through various items and found it for me. Deb then went on the till and took my payment before going home. Great service, many thanks Deb.
6 May 2025
Unprompted review
Reply from Wickes - Pontefract
We appreciate you taking the time to share your experience. It's wonderful to hear that you received such great service from Deb. We're glad she was able to go above and beyond to help you find what you were looking for-GS
Fantastic staff, very helpful
Just been assisted by Deb one of the most friendly yet professional staff members during my visit to the Pontefract store of Wickes. She went out of her way to answer all the questions I had about a product in store which I was unsure about purchasing.
5 May 2025
Unprompted review
Reply from Wickes - Pontefract
We're delighted to hear about your positive experience at our Pontefract store. It's wonderful to know that Deb went above and beyond to provide excellent customer service. We appreciate you taking the time to share your feedback.
-AF
The lady in store was very helpful full…
The lady in store was very helpful full 100 percent deb
8 April 2025
Unprompted review
Reply from Wickes - Pontefract
Hi Anthony, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Deb was incredibly kind
Deb was incredibly kind, helpful, friendly and professional. Thank you!
6 April 2025
Unprompted review
Reply from Wickes - Pontefract
We appreciate your kind words about Deb. We're thrilled to hear that she provided such a positive experience for you.
-AF
Deb at the till was ever so friendly…
Deb at the till was ever so friendly and helpful.
Made shopping there enjoyable.
We had a good chat and a laugh.
1 April 2025
Unprompted review
Reply from Wickes - Pontefract
We're so glad to hear you had a positive experience with Deb. It's wonderful to know that you enjoyed your shopping trip and found our staff to be friendly and helpful. We appreciate your kind words and will share your feedback with the team. - AF
A million thanks to Deb!
I was struggling to find the correct products at Wickes, Pontefract. I asked Deb if she could help me. Within two minutes, I had all the correct equipment and Deb even carried the paint for me to the tills! What a gem.
13 March 2025
Unprompted review
Reply from Wickes - Pontefract
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice. -AH
Had an issue with my pressure washer…
Had an issue with my pressure washer purchased from Wickes 10 months ago. Ben at Pontefract couldn't have been more helpful in resolving the problem.
Thank you.
11 March 2025
Unprompted review
Reply from Wickes - Pontefract
Hi Kevin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH
Top notch service
While visiting Wicked today, I met Deb. She helped me set up. A trade account and answered all my queries. Very friendly, helpful and knowledgeable. And as a bonus I saved 10% on my purchase.
Great service A+++
3 March 2025
Unprompted review
Reply from Wickes - Pontefract
Hey Gavin, thanks for your five-star review, and I'm glad that you enjoyed the service from Deb in our Pontefract store! - Dylan
The workers there are super helpful,Deb…
The workers there are super helpful,Deb goes above and beyond in my opinion,will be coming again here for sure in the near future for more materials.
3 March 2025
Unprompted review
Reply from Wickes - Pontefract
Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
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