We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner... See more
Company replied
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A cancelled order within hour of order (different product re ordered) original order got delivered despite cancellation. Then had take 2-3 weeks to get collected. still not done as of today. still wai... See more
Company replied
Kirti & Hannah helped to order bathroom tiles that were not all in stock. They called up local nearby stores to check the availability and reserved the remaining tiles required. Additionally Ben... See more
Company replied
Outstanding customer service from Leo at the Watford branch. From the moment we arrived, he greeted us warmly, offered assistance, helped us locate the paint colour we needed, and even carried the ite... See more
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Company details
About Wickes - Watford
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Otterspool Way, Watford, Hertfordshire, WD25 8HL, United Kingdom
- +441923225554
4.6
Excellent
196 reviews
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Very friendly and good service
Very friendly and good service. Always happy to help
12 November 2025
Unprompted review
Reply from Wickes - Watford
Hi Ross,
We appreciate you sharing your positive experience with us. We are delighted to hear that you found our service friendly and helpful.
-Ellysse
Reply from Wickes - Watford
We're so happy to hear that you had a positive experience. We appreciate your feedback and glad to hear that Katy was helpful! -AK
I have shopped with wickes for over 10…
I have shopped with wickes for over 10 years. The staff are always friendly and helpful
3 November 2025
Unprompted review
Reply from Wickes - Watford
We're happy to hear that you've consistently had positive experiences with our friendly and helpful staff over the past decade. Thank you! -AK
Great staff
The staff at this Wickes store are always friendly and happy to help, especially Kirti. This store has a great range of products and I much prefer coming here than the other DIY stores.
25 October 2025
Unprompted review
Reply from Wickes - Watford
Hi Andrew, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kirti in our store and that they provided you with useful advice. -AH
Kirti is very helpful and well mannered
21 October 2025
Unprompted review
Reply from Wickes - Watford
Hey Peter, thanks for your wonderful feedback and I'm delighted that Kirti was really helpful throughout your visit! - Dylan
Sam is vey helpful
Sam is vey helpful. Every time I come on he always shows me where to go and is always kind enough to share some advice which has helped me greatly. Fantastic assett to to the business. Thanks Sam
16 October 2025
Unprompted review
Reply from Wickes - Watford
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sam in our store and that they provided you with useful advice. -AH
Kirti
Kirti, is always at hand to help me with advice and help, she is a credit to the store and company as a whole, being a regular customer it is nice to be recognised when shopping with wicks and as a former b and q member of staff customer service is very important
Keep up the great work
Jamie
15 October 2025
Unprompted review
Reply from Wickes - Watford
Hi Jamie,
We appreciate you taking the time to share your experience. We're thrilled to hear that Kirti provided helpful advice and excellent service. We will pass along your kind words.
-Ellysse
Moojbah and milkybar very good help…
Moojbah and milkybar very good help with tile 5 star and moojbah carry to car
15 October 2025
Unprompted review
Reply from Wickes - Watford
Hi Rita, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH
Reply from Wickes - Watford
Thank you for your positive feedback, We're happy to hear that Haroon was helpful during your visit to the Watford store.
- PP
Really satisfying customer service…
Really satisfying customer service experience at the Watford branch, and not for the 1st time either. Don’t usually leave reviews but the team went beyond the call of duty to help me out. Massive thanks to Kirti for her enthusiastic and professional manner and thanks also to Daniel, Chloe, Gordon and the rest of the team too for being so helpful, like on previous visits. Great service, thanks!
8 October 2025
Unprompted review
Reply from Wickes - Watford
Hi Connor, we appreciate you taking the time to share your satisfying customer service experience at the Watford branch. We're happy to hear that our team went above and beyond to help you out during your visit. -LG
Good old wickes
Lovely friendly and helpful staff and always 10% off 😎
8 October 2025
Unprompted review
Reply from Wickes - Watford
Hi Michael, We're happy to hear that you found our staff friendly and helpful, and we appreciate you mentioning the discount! Thanks for your review. -LG
Haroon is a legend he hepled me out…
Haroon is a legend he hepled me out find all i needed
6 October 2025
Unprompted review
Reply from Wickes - Watford
Hi Joshua, we're happy to hear that you had a great experience. Thank you for sharing your positive feedback; we appreciate it. -LG
Kirti was exceptionally helpful and…
Kirti was exceptionally helpful and knowledgeable..
29 September 2025
Unprompted review
Reply from Wickes - Watford
Hi, Hitesh. Thank you for taking the time to share your review with us. We are glad to see that Kirti was helpful and knowledgeable during your visit. Thank you again for your kind feedback. - Scott H
Very good service from Kirti
Very good service from Kirti. Always helpful.
6 October 2025
Unprompted review
Reply from Wickes - Watford
Hey Ben, thanks for your amazing review, and I'm glad that Karti was really helpful throughout your visit to our Watford store! - Dylan
Very plesant and fast service by Kirti.
6 October 2025
Unprompted review
Reply from Wickes - Watford
Hi Consumer, Thank you for your kind review and i'm glad Kirti was able to provide fast service. -LC
Ordered items via app for click and…
Ordered items via app for click and collect. App very easy to use . Payment very quick . When I got to branch ( Watford ) the staff very friendly and helpful. Kirti got my order and brought it to the tills for me .
Very quick and smooth process .
5 October 2025
Unprompted review
Reply from Wickes - Watford
Hey Dean, thanks for your five star review and I'm glad you enjoyed the click and collect service in our Watford store! - Dylan
Kirti
Kirti, was very helpful, all time I visit.
I found everything I needed.
A few things were slightly more expensive which I left, to buy elsewhere. But I like Wickes as there's more materials and less adornments.
5 October 2025
Unprompted review
Reply from Wickes - Watford
Hey Taron, thanks for your five star review and I'm glad you enjoyed the service from Kirti in our Watford store. - Dylan
Very good service from Sam and Kirti
2 October 2025
Unprompted review
Reply from Wickes - Watford
Hi Constantin,
We appreciate your kind words about the service you received from Sam and Kirti. Thank you for your review.
-Ellysse
Reply from Wickes - Watford
Hi Hlade,
We're thrilled to hear you find the service very good. Thank you for your kind words about Lorri. We appreciate your feedback.
-Ellysse
lovely customer service friendly…
lovely customer service friendly atmosphere can-do attitude from Kirti.
1 October 2025
Unprompted review
Reply from Wickes - Watford
We are grateful that you shared your experience with us. We are delighted to hear that Kirti was friendly with a can-do attitude. -AK
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