I bought a few paving slabs which were very heavy, I wanted to carry these in my car due to time shortage. Shop assistant Craig was exceptionally helpful, he loaded the slabs in trolley then careful... See more
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We went to Wickes to get advice in planning a new kitchen. The designer, Tahir Younes was very helpful and we went ahead with his plans. Delighted with the outcome, kitchen looks great, fitters wer... See more
Company replied
I purchased a length of tile edging, one to many, I tried to return it and was told that I could not as it was over 30 days since I had purchased it, it was not damaged and still a stock item... See more
Company replied
Craig and Abdi were absolute stars in helping me with my purchases . We should have more staff like this offering this kind of customer service
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Company details
About Wickes - Wimbledon
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
53 Plough Ln, London, London, SW17 0BW, United Kingdom
- +442089479818
4.6
Excellent
473 reviews
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Such an endearing experience with young…
Such an endearing experience with young Rachel who more than pulled out the stops to assist for me walking around in circles and to top it sorted out my wickes pro app!
A diamond character and a store asset..
6 May 2025
Unprompted review
Reply from Wickes - Wimbledon
We're thrilled to hear about your positive experience with our team member. It's wonderful to know that you received such excellent assistance and that your issue was resolved. We appreciate your kind words and will share your feedback with the team-GS
Rachael Camilleri was absolutely…
Rachael Camilleri was absolutely excellent at breaking through this app that was giving me an absolute pain. She had the patience to take me through even cared and considerate about my breathing difficulties since I've been sanding so much she wished me well served me well we need more people like her around.
Well done, HR you did a good job this time can't say that same about the rest of them.
6 May 2025
Unprompted review
Reply from Wickes - Wimbledon
We're so glad to hear that you had a positive experience with Rachael. It sounds like she went above and beyond to help you with the app and was very understanding of your situation. We're always striving to provide excellent customer service, and we're happy to hear that Rachael embodies that commitment-GS
Good customer service
Served by Rachel C, amazing customer service and very helpful.
6 May 2025
Unprompted review
Reply from Wickes - Wimbledon
Thank you for your kind words! We're thrilled to hear about your positive experience and that you found our team member Rachel so helpful. We appreciate you taking the time to share your feedback-GS
Top service by Rachel
Top service by Rachel. Nice friendly smile on the tills.
6 May 2025
Unprompted review
Reply from Wickes - Wimbledon
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team member. We strive to provide excellent customer service and appreciate your feedback. TW
Rachel had the flu but was still…
Rachel had the flu but was still excellent
5 May 2025
Unprompted review
Reply from Wickes - Wimbledon
We appreciate your kind words about Rachel. We're glad to hear that she provided excellent service even while feeling unwell-GS
I was served by a lady called Megan on…
I was served by a lady called Megan on the Plough Lane store, I needed help with paint I knew I wanted grey but was unsure. Megan’s customer service in helping me to make the right selection was superb to which I felt comfortable to make a selection with the advice she gave and was also overwhelmed by how efficient she was excellent work Megan
28 April 2025
Unprompted review
Reply from Wickes - Wimbledon
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team member at the Plough Lane store. We appreciate your feedback and are happy to know that you were satisfied with the advice and service you received. TW
I had a great experience dealing with…
I had a great experience dealing with my designer Thanim malique at the Wimbledon store. Thanim made us feel so comfortable in the showroom and gave us all the information we needed to know at this early stage of our kitchen research. He took a keen interest in what we want and like and seemed very passionate in how he can help us. We are in the process of buying our new property and looking so forward to getting a new kitchen soon so we were not ready to commit at this stage but our mind is made up that Wickes will be the kitchen for us and Thanim will be our designer.
16 April 2025
Unprompted review
Reply from Wickes - Wimbledon
Thank you for sharing your positive experience with us. We're thrilled to hear about your interaction with our designer and how comfortable you felt in the showroom. We appreciate your kind words about their passion and dedication to helping you find the perfect kitchen. We look forward to working with you as you move forward with your new property and kitchen plans-GS
Great quality top soil
Great quality top soil, really great price with the 3 for 2 discount, Rachel Camilleri at the counter was very friendly & helpful.
17 April 2025
Unprompted review
Reply from Wickes - Wimbledon
Thank you for your kind words! We're thrilled to hear you had a positive experience with our top soil and appreciate your feedback on Rachel's excellent service. We strive to provide our customers with high-quality products and friendly service, and we're glad we were able to meet your needs.
-AF
Me and my dad recently went into wicks…
Me and my dad recently went into wicks and both times we went in Rachel Camilleri was a massive help. Taking her time to help us with what we were looking for and giving us great information about the products. Thank you so much for you help!
28 April 2025
Unprompted review
Reply from Wickes - Wimbledon
We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. TW
Rachel was super helpful!!
28 April 2025
Unprompted review
Reply from Wickes - Wimbledon
We're so glad to hear that you had a positive experience. We appreciate your kind words about Rachel.
-AF
Rachel Camilleri was excellent
Rachel Camilleri was excellent, knowledgeable and pleasant to deal with
28 April 2025
Unprompted review
Reply from Wickes - Wimbledon
Thank you for your kind words! We're thrilled to hear you had a positive experience and that you found our team member so helpful. We appreciate you taking the time to share your feedback. TW
Rachel Camilleri is an absolute hero
Rachel Camilleri is an absolute hero. She helped me find everything I needed. 10 stars.
28 April 2025
Unprompted review
Reply from Wickes - Wimbledon
We're thrilled to hear about your positive experience. It's wonderful to know that you received such great assistance from Rachel! We will share the feedback with the team!
-AF
Rachel Camilleri was very friendly at…
Rachel Camilleri was very friendly at the till
28 April 2025
Unprompted review
Reply from Wickes - Wimbledon
Hi Amy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
Thank you Rachel Camilleri of the…
Thank you Rachel Camilleri of the Wimbledon branch of Wickes for being so helpful
27 April 2025
Unprompted review
Reply from Wickes - Wimbledon
Hey Steve, thanks for your positive feedback, and I'm glad that Rachel in our Wimbledon store was able to help you out! - Dylan
Excellent customer service
Super helpful in my quest for wooden peg supports for garden log roll. Rachel C went above and beyond to research and find what I was after. Wish all assistants were like this
25 April 2025
Unprompted review
Reply from Wickes - Wimbledon
Hello Sarah, thank you for your amazing review, and I'm glad that Rachel was able to help you out in our Wimbledon store! - Dylan
Rachel on the tills was very friendly…
Rachel on the tills was very friendly and helpful.
25 April 2025
Unprompted review
Reply from Wickes - Wimbledon
Hi Chris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
Reply from Wickes - Wimbledon
We appreciate your kind words and are glad to hear you had a positive experience with Rachel-GS
Helpful, knowledgeable, flexible
To be honest, I have found all the staff at Wickes Wimbledon to be really helpful, knowledgeable about the products they sell and attentive to my needs. I got kitchen and bathroom planned with Thanim Malique and was grateful for his advice around the most suitable items, measurements etc; and he did his best to accommodate what I needed at every point. I've found the same with everyone there, especially if you need help with deciding what to get and how it will all fit together. I recommend!
1 April 2025
Unprompted review
Reply from Wickes - Wimbledon
Hi Thomas, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Thanim in our store and that they provided you with useful advice. -AH
Job well done
Rachel Camilleri was v helpful and in a great mood, which put us in a great mood.
22 April 2025
Unprompted review
Reply from Wickes - Wimbledon
We're so glad to hear that you had a positive experience. We appreciate your kind words about Rachel.
-AF
Great Staff!
I just wanted to say a big thank you to Rachel Camilleri — she was absolutely lovely on the checkout till. Super friendly, really chatty, and made the whole experience so smooth and pleasant.
22 April 2025
Unprompted review
Reply from Wickes - Wimbledon
Hi Jamie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
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