Wickes - Wimbledon Reviews 

470
TrustScore 4.5 out of 5

4.6

53 Plough Ln, London London, SW17 0BW, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I purchased a length of tile edging, one to many, I tried to return it and was told that I could not as it was over 30 days since I had purchased it, it was not damaged and still a stock item... See more

Company replied

Rated 5 out of 5 stars

At Wickes Wimbledon Craig is always helpful with anything you ask, wiling to go out of his way to answer questions and show you products, research what he doesn't know. He used to work in Merton which... See more

Company replied

Rated 5 out of 5 stars

We went to Wickes to get advice in planning a new kitchen. The designer, Tahir Younes was very helpful and we went ahead with his plans. Delighted with the outcome, kitchen looks great, fitters wer... See more

Company replied

Rated 5 out of 5 stars

Excellent service from design planning to completion .we had a kitchen and bathroom designed by a fabulous designer called Thanim Malique nothing was too much trouble he even took my calls and messa... See more

Company replied


Company details

  1. Hardware Shop
  2. Bathroom Supply Shop
  3. Kitchen supply shop
  4. Solar Energy Company

About Wickes - Wimbledon

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 53 Plough Ln, London, London, SW17 0BW, United Kingdom

  • +442089479818

4.6

Excellent

TrustScore 4.5 out of 5

470 reviews

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4.6

All reviews

(470)

13,951 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sachini was very professional and smiling

Sachini was very professional

27 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hi, Leo. Thank you for taking the time to share your review with us. We are really pleased to see that Sachini provided a professional service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Thank you Will for going the extra mile…

Thank you Will for going the extra mile to help me today, my request was very admin based and you were determined to make sure that I got what was needed, can't tell you what a help you were. Had a similar request for a competitor and they didn't give me the time of day. A huge asset to Wickes!

26 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hi, Aidy. Thank you for taking the time to share your review with us. We are really happy to see that, Will, went above and beyond to make sure you were listened to and got what you needed. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

I had a great experience today thanks…

I had a great experience today thanks to a very kind and helpful gentleman who assisted me in buying paint. He took the time to listen, guide me through the options, and made sure I had exactly what I needed. His friendly and professional manner made the whole process easy and pleasant. Thank you for your excellent service

26 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hi Anca, We appreciate you sharing your experience. We're happy to hear that our colleague assisted you with your paint purchase and provided excellent service. Thank you for your kind feedback. -LG

Rated 5 out of 5 stars

Amanda was very helpful and gave great…

Amanda was very helpful and gave great customer service. Very happy customer

25 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hey Steven, thanks for your five-star review, and I'm glad you enjoyed the service from Amanda in our Wimbledon store! - Dylan

Rated 5 out of 5 stars

Thank you…

Thank you…
…Amin and your colleague for helping me locate what I needed. Great service at a busy time.

18 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

We appreciate you taking the time to leave us your feedback. We're so glad we could help you find everything you needed during a busy period. -AK

Rated 5 out of 5 stars

Wickes Community Programme

Wickes Wimbledon has helped our charity (PTA) by donating some very important equipment needed to support our school! All thanks to the Wickes Community Programme!

Thank you so much!

12 May 2025
Unprompted review
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Reply from Wickes - Wimbledon

We're so happy to hear that the donation from our Community Programme helped your PTA and school. Thank you for sharing your positive experience with us! -AK

Rated 5 out of 5 stars

Staff were really helpful in locating…

Staff were really helpful in locating items for me, saving me loads of time! Thankyou

19 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hey there, thanks for your positive feedback and I'm delighted that you enjoyed your time in our Wimbledon store! - Dylan

Rated 5 out of 5 stars

Rachel Camilleri at Wickes Wimbledon…

Rachel Camilleri at Wickes Wimbledon was super helpful!

21 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

We're happy to hear that you had a positive experience with Rachel. Thank you for your kind words; we appreciate your feedback. -AK

Rated 5 out of 5 stars

Great service

Ross and Sherene were both really helpful and helped me find a solution to my problem with my shed!

21 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hi, Sam. Thanks for taking the time to share your review with us. We're really pleased to see that Ross and Sherene were both helpful in finding a solution for an issue with your shed. Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Easy to navigate and Amanda was very…

Easy to navigate and Amanda was very helpful and quick

20 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hi Daniel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Amanda in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Best service as standard

Best service as standard. Ross from the store is the best. Amanda great on the tills. Together, a fine team taking care of the customers, as always.

19 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hi Tahir,

We appreciate your five-star review! Thank you for recognizing Ross and Amanda's great customer service.

-Ellysse

Rated 5 out of 5 stars

Very helpful staff. Disabled parking just close to the…

Disabled parking just close to the entrance. I wanted one specific item and didn’t know where to start looking. Two really helpful and friendly staff found it for me straight away.
I was very impressed.

19 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hey Lynne, thanks for your five star review and I'm glad that you enjoyed the service in our Wimbledon store! - Dylan

Rated 5 out of 5 stars

Last Saturday I went to this outlet and…

Last Saturday I went to this outlet and had an amazing experience. Superb customer service and counter staff was amazing.

13 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 1 out of 5 stars

Terrible design meeting with Tahir

Terrible design meeting with Tahir, my first time designing a kitchen and bathroom and he was so uninterested and unhelpful. I’ve since spoken to a few other places - Wren and IKEA- who were fab, and I’ve actually since been advised that Wickes haven’t got the best reputation with their designers.

16 September 2025
Unprompted review
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Reply from Wickes - Wimbledon

Hi there, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this design meeting. This is not the level of service we try to deliver here at Wickes and we wish to apologise for this. - AH

Rated 4 out of 5 stars

Wickes, good design experience & competitive price

I shopped around many provided for a big project doing multiple bathrooms and kitchen. Wickes provided the best service engagement & competitive pricing.

My designer Tahir Younes was professional, helpful and not pushy.

The project has taken over a year and even during some of the changes or problems that occur, Wickes is a bit painful to get to the right person on their call centre but Tahir helped escalate some of the challenges directly for us which saved me heaps of time.

15 September 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We appreciate you sharing your feedback. We're happy to hear that you received great service and competitive pricing for your project. It's also good to know that Tahir was professional and helpful. We'll take note of your comments regarding the call center.
- PP

Rated 5 out of 5 stars

Excellent Kitchen Design and Installation Experience

We’re very happy with the quality and style of our new kitchen from Wickes. From the start, the process was handled professionally and with care. Although we initially rejected the first fitter, Wickes responded swiftly and without fuss, ensuring we were comfortable with the replacement.

Thanim, our designer, was knowledgeable, engaging, and attentive throughout. His expertise and reassuring presence gave us confidence during what can be quite a disruptive process. Having him and the Wickes team alongside us made a real difference.

The end result has fully met our expectations, and we’re delighted with our new kitchen. Highly recommended.

6 September 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We appreciate you sharing your experience. We're happy to hear that our team handled the process professionally and with care. It's great to know Thanim was knowledgeable and attentive. Thank you for your positive feedback. We hope you love your new kitchen for many years to come! -AK

Rated 5 out of 5 stars

No hard sell

No hard sell, just expert assistance!
We had popped in without an appointment and Tahir Younes fitted us in.
It was the first time we had actually visited a kitchen showroom and Tahir explained everything clearly and patiently.
Tahir expertly used the software to fit our large kitchen into our newly converted garage, making helpful suggestions.
We booked and paid for the kitchen the same day and have a delivery date in 10 days time, great result.
Lets hope the delivery goes as smoothly and we really will have received 5 star experience all round.
Our builder will fit the kitchen.

9 September 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Hey Steve, thanks for your amazing review, and I'm delighted to know that Tahir in our Wimbledon store was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Rated 1 out of 5 stars

Awful company

Awful company! Left me with a partially working shower for the past year. After doing the whole bathroom with them they sent the wrong piece for the shower which has not been working properly since installation. Chased about this issue for months and they did nothing!

12 November 2024
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Hi Francesco, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. We've asked for information on Trustpilot so we can look into it further. - AH

Rated 5 out of 5 stars

Thank you for supporting our community group

Laura and the team at Wickes Wimbledon generously supported The Friends of Elm Road Rec (a community group in Kingston upon Thames) with a donation of wood chippings for our group to use to prevent stinging nettle regrowth in the flower bed in our children’s playground. We and the local community are very grateful for the support from the community programme and store team.

22 July 2025
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Reply from Wickes - Wimbledon

We're happy to hear that our Wimbledon team was able to support The Friends of Elm Road Rec with the wood chippings donation. We appreciate your five-star review and are grateful for the opportunity to help the community!
- PP

Rated 5 out of 5 stars

Kitchen order from Wickes

I ordered a new Kitchen from Wickes and was assisted by Thanim throughout. He was great, highly knowledgeable and gave good advice to help me with the design and decision making. Also great after care with putting through some small design changes into the plan. Thank you very much, I appreciate it!

21 August 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Hi Ash,

We're so glad to hear that you were assisted throughout the process and that the advice was helpful with the design of your new kitchen. It's great to know that the aftercare was also helpful. Thank you for sharing your feedback.

-Ellysse

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