Wickes - Wolverhampton Reviews 

188
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TrustScore 5 out of 5

4.8

West Street, Off Stafford Road, Wolverhampton West Midlands, WV10 6HT, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been using the community program to support my classroom and the team at this store have been amazing. They have kindly donate a range of items to help resource our outdoor provision where our 4... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate site Competitively priced goods Not overpriced delivery charge Quick delivery slots available Compost of good quality The driver Mike could not have been more pleasant or he... See more

Company replied

Rated 5 out of 5 stars

Was served by Usha. Really helpful! Came in to get a number of items and she noticed that I come in a lot for general building materials like mortar components, tools, etc. Immediately she recommend... See more

Company replied

Rated 1 out of 5 stars

Do not purchase a bespoke kitchen from Wickes, three weeks after the kitchen we purchased should have been installed we are missing drawers that have not been fitted, have damaged drawer and door fron... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Wolverhampton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • West Street, Off Stafford Road, Wolverhampton, West Midlands, WV10 6HT, United Kingdom

  • +441902313980

4.8

Excellent

TrustScore 5 out of 5

188 reviews

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4.8

All reviews

(188)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aisha is brilliant

Aisha is brilliant, very helpful, very knowledgeable and a lovely lady. I would highly recommend

30 August 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We're so pleased to hear that Aisha was brilliant, helpful, and knowledgeable, and that you had such a positive experience. Thank you for your kind words! -AK

Rated 5 out of 5 stars

Sat was really helpful with placing a…

Sat was really helpful with placing a home order for us. Great employee

21 August 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi, Jon. Thank you for taking the time to share your review with us. We're really pleased to see that, Sat was helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great experience

Great experience! Sat went above and beyond for us!

13 August 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi PJ, Many thanks for your review about our colleague Sat in our Wolverhampton store. We appreciate your review and your business.

Rated 5 out of 5 stars

Lydia was great at the Wickes…

Lydia was great at the Wickes Wolverhampton. Wasn't going to buy but her advice swayed me.

25 August 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi, Zahid. Thank you for taking the time to share your review with us. We're delighted to see that, Lydia provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I was having issues about plumbing and…

I was having issues about plumbing and it was resolved in a short time. Was very busy and manjit went to help me.

25 August 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi, Marcus. Thank you for taking the time to share your review with us. We're delighted to see that you were able to get your plumbing issues resolved in timely manner and that, Manjit was helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I visited Wickes today to place a Click…

I visited Wickes today to place a Click & Collect order. I wasn’t completely sure how to do it myself, and I also wanted to use my gift vouchers as payment. One of the lovely staff members name “SAT” helped me through the whole process. He was very supportive, patient, and made me feel like a valued customer. This is my third visit to Wickes, and he even recognised me, which was a really nice touch. I received fantastic customer service today.

20 August 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi P Art,

We are so pleased to hear about your positive experience and that Sat provided such supportive and patient assistance. It's wonderful that you felt like a valued customer and received fantastic service. -Ellysse

Rated 5 out of 5 stars

Fantastic Service

Went to this store today to buy some paving slabs (600 x 600), which were very heavy. Josh, one of the store assistants loaded these onto a truck and followed me to the till to pay. After i has paid he offered to load them into my car boot which was very helpful. Certainly a five star customer experience. Thanks to Josh.

18 August 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We're so pleased to hear about your positive experience in our store. It's wonderful that Josh was so helpful and went the extra mile to assist you with your heavy paving slabs. Thank you for your kind feedback. -AK

Rated 5 out of 5 stars

I been in the store met a colleague Sat…

I been in the store met a colleague Sat who help me a lot he’s very helpful and friendly.

15 August 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We're so happy to hear that one of our colleagues was very helpful and friendly during your visit. Thank you for sharing your positive feedback! - AB

Rated 5 out of 5 stars

Wolverhampton staff member.

We went to the Wolverhampton store with a rough idea of what we needed.
We needed some materials delivered as there was too much for us to take.
We had no idea about the process, so we sought help - and we were really pleased we did! We found an excellent member of staff.
SAT helped us immensely!
He talked us through the process, checked with us several times to ensure the correct materials were ordered.
Sat found us the best deals, saved us some money and ensured we had a contact number in case issues arose.
Sat, you are a credit to the company and we can't speak highly enough about you and the help you gave us!
Thank you, and keep up the good work.

8 August 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Corinne,

We are delighted to hear about your positive experience at our Wolverhampton store. It's wonderful that Sat provided such excellent assistance, guiding you through the process, finding the best deals, and ensuring everything was ordered correctly. We truly appreciate your kind words. -Ellysse

Rated 5 out of 5 stars

Aisha

First of all I would like to mention how amazing Aisha was when we came in for our appointment. I was very confused and not sure about what I wanted Aisha helped guide us and direct us through the choices and options within our budget. Her customer service skills are immaculate and cannot fault her at all, if anyone is looking to buy a kitchen from wickes make sure to book yourself in with Aisha she’s absolutely amazing and such a beautiful soul. I wish her more success and prosperity, thanks Aisha for all your hardwork and efforts your truly a diamond to Wickes.

18 June 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi, Sophia. Thank you for taking the time to share your review with us. We're delighted to hear that Aisha was able to guide you through the process and help you find the right options within your budget whilst providing an excellent design experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I been looking for an item which I…

I been looking for an item which I couldn’t find. Sat helped me to find he was so polite and patient.

7 August 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Farshid,

We're glad our team could assist you in finding what you needed. We appreciate your kind words about their helpfulness. -Ellysse

Rated 5 out of 5 stars

The friendly and knowledgeable Koran…

The friendly and knowledgeable Koran who could not have been more helpful when placing our order for flooring. No matter what questions we asked he was able to talk us through the differences in all the products available. We were left reassured in our purchase. Also all the other staff in store were very welcoming and helpful. Thanks to all

6 August 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hey Sophie, we're so pleased to hear about your positive experience! It's wonderful that Koran was so helpful and knowledgeable, guiding you through the product differences. We're glad you felt reassured in your purchase and appreciated the welcoming staff. - Dylan

Rated 5 out of 5 stars

Manjit and her other colleague were…

Manjit and her other colleague were patient in dealing with my request to swap paint over as part of a promotion which was great as they were already dealing with other challenging interactions to nicely put it before myself.

5 August 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi I.B, Thank you for your review concerning the great customer service you received from our colleague Manjit. We appreciate your review and your business.

Rated 5 out of 5 stars

I’ve been into Wickes several times…

I’ve been into Wickes several times now, and every visit I’ve received outstanding help from Sat. As someone who’s been doing a lot of home renovation, I was often unsure which products I needed, but Sat has been incredibly patient, knowledgeable, and always willing to take the time to explain everything clearly.

Every time I’ve come into the store, he’s greeted me with a smile, asked what I was trying to achieve, and guided me to exactly what I needed. Nothing has ever seemed too much trouble for him. His advice has genuinely saved me time, money, and a lot of frustration.

I don’t usually leave reviews, but I actually told Sat that I wanted to leave one because the level of customer service he’s given me has been exceptional on every single visit, not just a one-off. He is a real credit to Wickes and a valuable asset to the company.

Thank you, Sat, for all your help and for making what could have been a stressful project so much easier. Wickes is very lucky to have someone like you on the team.

1 August 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hey there, thank you for your amazing review, and we're so pleased to hear about your consistently outstanding experiences and the exceptional help you've received. It's wonderful that Sat's patience, knowledge, and willingness to explain everything clearly made your home renovation project so much easier! - Dylan

Rated 5 out of 5 stars

Victoria was excellent

Victoria was excellent. Our appointment was for an hour and ran over but she was more than happy to make sure we got our perfect kitchen. She was also fantastic with our 5 year old daughter. Thank you so much 😁

30 July 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Stuart, We're so pleased to hear that our colleague Victoria went above and beyond to help you find your perfect kitchen, and was so great with your daughter too! Thank you for your wonderful feedback. - Sean

Rated 5 out of 5 stars

Manjit served me and told me about an…

Manjit served me and told me about an offer that would save me some money I went back and got another tub in the multi buy. Thank you for saving me some money

22 July 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Thank you so much for your wonderful review, Akeem! We're thrilled to hear that Manjit was able to help you save some money with our offer. We appreciate your kind words! - AB

Rated 5 out of 5 stars

I came to Wickes Wolverhampton and…

I came to Wickes Wolverhampton and manjit asked if i had a trade card. She could see i was in the trade. I didn’t have one and have been shopping at the store for a while. Im always in a hurry so don’t have the time to chat. She quickly signed me up. And explained the benefits and helped me get the app on my phone & showed me hie to use. Great experience thank you

22 July 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Kulwinder, Thank you for your five-star review concerning your visit to our Wolverhampton store. We are pleased that our colleague Manjit was able to speedily get you sign up for our trade card. We are sure you will enjoy the discounts that that card offers. Thank you for choosing Wickes, we appreciate your continued business.

Rated 5 out of 5 stars

kiran helped me today

kiran helped me today. spoken to me very well. i like to come back again for shopping.

20 July 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Navjot,

Thank you for taking the time to share your positive review with us. We're so pleased to hear that Kiran was very helpful and that you enjoyed your shopping experience. -Ellysse

Rated 5 out of 5 stars

Great service

Nice breakfast offered by Kiran during their breakfast competition event.
Got what I needed. Collected too!

20 July 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We are so glad you enjoyed the breakfast during the competition event. We appreciate your positive feedback! -AK

Rated 5 out of 5 stars

Kiran was great

20 July 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi, Terence. Thank you for taking the time to share your review with us. We're delighted to see that Kiran was great during your visit. Thank you again for your kind feedback. - Scott H

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