Wickes Reviews 

As soon as i met Beth Pender my kitchen planner i knew i was in the best hands i would possibly need.

I knew what i wanted and Beth came and measured my old kitchen to see what units i would need. A week later i visted her in store and there it was all done showing me what i had in my head and now on a plan.

Just had to choose kitchen equipment and that was it all done.

Waiting now for the installer to come and look and for some building work and should be done soon.

Thank you Beth it was and is a pleasure dealing with you.

Had a positive experience when returning some unused items and purchasing some new bits. Staff really helpful, friendly and easy to deal with. Thanks

I'm regular at perry Barr. Always very good service from Pinny and Shashi

I like Wickes in Exeter as it is a simple experience and the staff are helpful.
Larger companies carry a little bit more but I prefer Wickes as it is easy to navigate and has a great range non the less.
Staff are polite, friendly and helpful.
It is a stress free experience.

I ordered a kitchen through Wickes. Tom came to the house, measured and designed it with/for me. He was a pleasure to work with. Clearly experienced at his job and extremely patient with me and my indecisiveness!, very reassuring with lots of good advice. I now have my dream kitchen and couldnt be happier. Thank you Tom!

Ashley Turton (Design Consultant) Down to earth, knowledgeable about the product and process and helped us from a buyers perspective rather than trying to upsell additional product.
We need to mix and match other suppliers goods into our kitchen and Ashley was happy to arrange just the cabinets and doors etc without any difficulty. We made several changes to the original design once she had presented the options.
Very professional yet personal approach from Ashley.
It's a big issue allowing a home visit to a sales person but we would welcome Ashley again at any time.

Ella is always happy makes my day whenever I come to the checkouts and always helpful with what I need

We are planning the refurbishment of our en-suite and have had the professional support and advice of Design Consultant Carl Price. He came to our house for the initial consultation to take measurements and discuss our vision. A few days later we went to the store and worked through the details. Carl came up with suggestions and we looked at the products. We didn’t feel rushed or pressurised and went away with details of all our choices to consider in our own time at home. A week later we returned to store to finalise the design. We made lots of changes along the way based on the product knowledge and experience of Carl and also are own ideas. It was an interesting and enjoyable experience and we now look forward to the builders survey with a company identified by Carl. Great service, thank you.

Excellent service as usual from Nikki, very patient, knowledgeable and great customer service. Thanks

Emma S is brilliant! I come in 5 times a day! For work and she's always smiling and happy to help us. Best worker there by far

Maj was very helpful.
Many thanks.

Emma s is fantastic and fit

The staff member was extremely knowledgeable and understanding about my requirements of the kitchen. Was punctual on time and left me with a brochure and agreed to meeting time for next week.

My experience with Wickes' kitchen installation service has been extremely disappointing.

After waiting around six months for my kitchen, the installer failed to turn up on the agreed start date and later withdrew from the job. I had already emptied my kitchen and living room, removed flooring and tiles, arranged Building Control, paid for a structural engineer and prepared my home ready for the installation.

Weeks later I am still waiting for a clear plan. Communication has been poor throughout, with long periods of no updates despite repeated emails. Even now there appears to be confusion between Wickes and their suppliers, with delivery instructions being incorrect.

My house has been left in disruption, yet I still have no confirmed installation date or explanation of how Wickes intends to resolve the situation.

I expected far better organisation, communication and customer service from a national company. Based on my experience, I would not recommend using Wickes for a kitchen installation.

The staff are always amazing everytime we are served. Pinny and Julie an shashi are always a breathe of fresh air. Great shop great staff.

Majid- very helpful. Thanks

Great services every time thanks to the team they always give ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ services special thanks to pinny jas and Julie one the very well manned always respectful and there always make my staff feel welcome on ever visit Morgan and sons construction will always use this store base there customer service

Order click and collect, text confirmation that the items were ready within 15 minutes.
Collection very good, no waiting, Ian who dealt with order was very pleasant and helpful.
Overall great experience.

Majid , excellent service and assistance as always over the years