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WigShe Reviews 129

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the outstanding quality of the human hair wigs, noting their natural appearance, softness, and realistic hairlines. Many appreciate the ability to customize orders, with the company effectively meeting specific needs regarding color, fit, and cap size. People frequently mention the excellent customer service, highlighting the helpfulness and attentiveness of the staff in ensuring satisfaction. The affordability of these high-quality wigs is also a significant positive for many consumers. Conversely, a small portion of people felt dissatisfied with their purchases, citing issues with product quality such as wigs shedding excessively, hair feeling like straw after washing, or not being true human hair. Some customers also noted discrepancies between the product received and the online photos, particularly regarding color and wig construction. There were also complaints about ill-fitting caps, incorrect lengths, and difficulties with the return process, including restocking fees and unresponsiveness from the company.

What people talk about most

Product

Consumers have mixed feelings about the product. Many reviewers praise the wigs for their natural look,... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the exceptional... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers praise the affordability and good value,... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed satisfaction, praising the beauty of... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the exceptional and helpful... See more

Based on these reviews

Rated 5 out of 5 stars

I've purchased 3 times from wigshe. Each experience has been great, the quality is outstanding. I've worn wigs for many years and nothing I've had before is as good as the wigshe human hair. They ar... See more

Rated 5 out of 5 stars

I loved the wig! Affordable human hair, that looks super natural. I asked for some urgency due to my chemotherapy treatments are making me getting bald and wigshe did not disapointed me! I’ll be... See more

Rated 5 out of 5 stars

Just ordered my 2nd wig from wigshe because I loved the first one so much, the quality, density and hairline is perfect. I get so many compliments wearing 035 in blonde. When it comes to wigs you rea... See more

Rated 5 out of 5 stars

My new wig arrived beautifully packaged and with a satin travel bag and grip velvet headband included. The color is just as pictured, and great quality. I did cut bangs to better suit my face, but lov... See more

Rated 5 out of 5 stars

I am beyond impressed with this beautiful human hair wig from WigShe-WigShe054. The quality is outstanding. The hair is so soft, has gorgeous movement, and the hairline looks incredibly natural. W... See more

Rated 5 out of 5 stars

The wig is beautiful! Customer service was excellent and responsive, and they made sure I was totally satisfied with all of my options before wig production began. I was told up to 50 days for product... See more

Rated 5 out of 5 stars

First, I absolutely love my WigShe hair, it’s really beautiful and silky soft. I had this one customized with cooler colors. Brunette with mushroom blonde neutral with cool blonde and money piece to... See more

Rated 5 out of 5 stars

I have bought 2 wigs from wigshe and I am super happy with both of them. I am very happy with the price and the exceptional quality. I have been wearing my 1st one for a year now and almost everyda... See more

Rated 5 out of 5 stars

Just received my order and it's absolutely beautiful. Good quality good hair, good price. I own few hd lace wigs and this is a good one . It came with a beautiful gift necklace too 😍! No xtra custom... See more

Rated 5 out of 5 stars

Excellent experience and product! The people over at wigshe are polite and very easy to work with. The wig itself was absolutely beautiful and true to the photo. The hair feels so healthy and luxuriou... See more

Rated 5 out of 5 stars

Wigshe is a great place to deal with. They let you personalize each wig by offering a note section where you can add more details about what you want. They contact you by email after you order and you... See more

Rated 5 out of 5 stars

I bought wig 087 in 120 density, 14" long, lightly bleached knots, and a large cap. I absolutely love it. My highlights are absolutely beautiful and the hair is great quality. I get tons of compliment... See more

Rated 5 out of 5 stars

Again I can’t say enough about wigshe taking care of me. Whenever I have a question for them they go out of their way to explain everything in detail and give me advices on any concern or tips. Tha... See more

Rated 5 out of 5 stars

It has been great experience every , the wig is gorgeous I ordered second one PreCoates The communication so much was perfect Keep it up you are doing great job Thank you

Rated 5 out of 5 stars

If I could give 100 stars I would! I have full alopecia totalis and purchased my wig in July 2024 with another enroute. I have NEVER bought a wig for this price and quality anywhere else - and gos... See more

Rated 5 out of 5 stars

Wigshe has the BEST customer service I have ever come across when buying wigs. My customer service rep was patient and really walked me through each step of the human hair wig buying process. She took... See more

Rated 5 out of 5 stars

I have been wearing WigShe wigs for years now. They are not only super affordable, but look so natural that no one will know you are wearing a wig. I get compliments on my “hair” all the time. WigShe... See more

Rated 5 out of 5 stars

I am extremely happy with my purchase. The fit is perfect! The color is beautiful and I finally feel like a woman again!! Thank you so much!!

Rated 5 out of 5 stars

Such a beautiful experience with Wigshe, affordable human hair wigs, hair so soft like your own bio hair. Recommend Wigshe.

Rated 5 out of 5 stars

I would like to express my deepest gratitude for both your exceptional product and the outstanding service I received from Lenny on your customer support team. My hair journey has... See more

Rated 5 out of 5 stars

I love this wig and so does my granddaughter. It looks so natural and normal. It feels great to the touch. Thank you for making her life so much easier. Carla

Rated 5 out of 5 stars

This is the best wig they customized the color. I cut bangs in it. No one knows its a wig. So natural looking.

Rated 5 out of 5 stars

FIVE-STAR REVIEW FOR WIG SHE! I had an absolutely wonderful experience with Wig She from start to finish. Here’s why I’m giving them a five star review.: Outstanding customer service: o... See more

Rated 5 out of 5 stars

I’ve had a great experience with WigShe! My second order arrived just as beautiful as the first. My first order was Wig094 and my second was Wig022. Both times I received excellent customer service an... See more

Rated 1 out of 5 stars

Wrong color, cap much too small ( Can not wear it this small) quality is like broken pieces of straw after one shampoo and conditioning treatment with 2 added leave in conditioners. Looks like the lo... See more

Rated 1 out of 5 stars

I recently purchased a wig from Wigshe Hair site and unfortunately, I'm quite disappointed with the quality and color. While the product photos looked promising, what arrived was far from what I exp... See more

Rated 1 out of 5 stars

The wig I ordered was not the same color as shown in the picture. Has a very small cap so is too tight. I notified the company and they were not helpful. I went ahead and shampooed and conditioned i... See more

Rated 1 out of 5 stars

The company is charging me a restocking fee for an item I haven’t received and have already canceled way in advance. This is not how a reputable company with integrity operates. I would have gladly pa... See more

Rated 1 out of 5 stars

I received a wig that was not well made, short return hairs that stood up, odd short piece on the front, sent pictures went to and fro. They 100% did not want to allow return & would not give a ret... See more

Rated 1 out of 5 stars

This company sends different quality wigs to their influencers or advertising associates.The wigs we receive, as common customers, are not of the same qualty.The color of the wig they sent me was not... See more

Rated 1 out of 5 stars

This is my second review of WIGSHE.COM. I am continuing to have issues getting any results on my former complaints regarding the wig I ordered. This company does not care or intend to make sure you... See more

Rated 1 out of 5 stars

I would leave zero if possible. I purchased wig which I did not like and wanted to return. I contacted them immediately after opening wig box and sent pictures as required. They will not provide me wi... See more

Rated 1 out of 5 stars

I’m absolutely beside myself with the experience I’ve had with WigShe. I spent nearly $800 on a human hair wig and received a unit that was not only cut completely unevenly, but also not the corr... See more

Company replied

Rated 1 out of 5 stars

I ordered a blonde wig from WigShe last year, which was advertised as 100% human hair. From day one, the quality was questionable. The wig tangled horribly especially at the nape, which fluffed un... See more

Company replied

Rated 1 out of 5 stars

Terrible experience. The wig I received looked nothing like the photos online - the highlights were huge and streaky. And the return process was a nightmare: 10% restocking fee + trying to force me to... See more

Rated 2 out of 5 stars

I ordered from this company last year and loved my wig. I ordered the same with this year but the knots did not look bleached and were noticeable. Then the lace ripped on my third wear and they wanted... See more

Rated 1 out of 5 stars

Disappointing Experience with Wigshe Wig I ordered a wig from Wigshe with confidence, thanks to their PayPal payment option and their stated return policy. However, my experience has been... See more

Rated 1 out of 5 stars

HI there -- the hair piece is too red -- unlike the picture -- and I have written Wigshe several times -- without response -- I need to return the topper hair piece -- my order number is nowhere to be... See more

Rated 3 out of 5 stars

This will be a 2 part review. I rated it a 3 because if I had the choice, I would give them 2 different ratings- a negative 100 and a 5 star. Let me explain. The good will be before the bad.... See more

Rated 2 out of 5 stars

I’ve always wanted a wig from here. It took me a long time to afford one because it’s double the price that I normally buy wigs for. I am extremely disappointed tons of shedding and the knots do not l... See more


Company details

  1. Wig shop
  2. Hair product shop
  3. Hair replacement service

About WigShe

Written by the company

WigShe is a professional online hair shop offering luxurious 100% human hair wigs, human hair toppers, custom lace wigs and custom hair toppers. All of our hairpieces are great hair solutions for thinning crown women. Whether you're struggling with a condition that causes hair loss or you simply don't feel like yourself with your natural style, we understand what it's like to want to change the length, texture, or color of your hair. With our hair collection, we offer a safe, easy way to change or enhance your appearance that guarantees a natural, authentic look. SHOP HUMAN HAIR WIGS SHOP HAIR TOPPERS SUBMIT TICKET

Here to help you feel like YOU again!

Free shipping worldwide

Free shipping worldwide
We offer premium human hair wigs designed for real life. With a focus on quality materials, inclusive sizing, and personalized support, we help you find the perfect fit for comfort and confidence. Thousands trust Wigshe for versatile, high-quality wigs.

Contact info

4.1

Great

TrustScore 4 out of 5

129 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have been with Wigshe from the…

I have been with Wigshe from the beginning. I love this company, the educational information is availavel for many first time wig wearers. This is very important for people like mo who have to wear wigs because of hair loss, not just a fad.

3 January 2025
Rated 5 out of 5 stars

Wigshe always provides great service

Wigshe always provides great service. I know I sould like an old record, but whether it's a questions about style or color, or if you are not sure where to start, Wiggshe has you covered. Their customer service staff genuinely wants you to have a great experience and understands how stressfull finding the right wig can be.

13 January 2025
Rated 5 out of 5 stars

High quality human hair wigs

I was very impressed with my first Wigshe wig. The hair was buttery soft, cap fit perfectly, and the lace front melts flawlessly into the skin. I even received the wig in 29 days...less than the 40 days that they estimate. If you are on the fence about ordering...do it, you will not regret it!

7 January 2025
Rated 1 out of 5 stars

What I ordered from the photo on their…

What I ordered from the photo on their website arrived and didn't look anything like the photo. Poorly cut, wrong color, wrong style. They didn't offer much except suggested I take it to a hair salon and pay them to make it like the photo

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Do Not Buy!

After watching all the wig influencers I trust rave about this company, I took the plunge and purchased a wig from Wigshe. I purchased it in the summer in anticipation of hair loss due to a medical condition. I tried on the wig when I received it and was ok with it at the time. Pros - great natural hairline, comfortable lace, good density. Cons - Color was less than optimal. The rooting line of demarcation was VERY obvious.
Cut to November when I began losing my hair. I started wearing the wig and was happy with it for the first week. However, after I washed it, everything went south. The hair texture was very coarse, and it was extremely damaged. I tried all the tricks out there on the message boards, and NOTHING worked. The hair is crusty and stiff, and rats in the back so bad that I've had to cut out the rats. Do not buy!!

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Warning: Do Not Buy from This Company!

Beware of the deceptive advertising practices of this company. The wigs they showcase look nothing like what you will actually receive. If you try to return your purchase, be prepared for a nightmare with customer service: you'll be forced to pay over $100 to ship the wig back to China, along with a 10% restocking fee for something that doesn't even match your order. This experience is simply not worth it.

You can find better-quality wigs on Amazon that look far more realistic than anything this company offers for a fraction of the price. WigShe, your false scripted advertising is unacceptable. Buyers, pay attention to the hairline in your product images, it's deliberately filtered or blurred out to hide the poorly constructed design. The hairline looks artificial, like something you'd expect from a cheap doll wig, not a real human hairpiece. Do yourself a favor and avoid this company at all costs and save up for a better quality wig from a reportable company.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

They are more than a company

They are more than a company, they are a caring and supportive family. They always listen to the communit as a whoe and as individuals. They strive to provide the best quality wigs for their customers. I can always count on Wigshe to make my dream hair come true.

6 December 2024
Rated 5 out of 5 stars

Beautiful Wigs

I have several wigs from this company and love them all. I have experienced very helpful customer service from their employees. Their Wigs are beautiful and some of my favorites.

26 November 2024
Rated 5 out of 5 stars

The communication was great

The communication was great. I always knew where I was in the wig making process. After shipping the wig arrived quickly. Although, the wig is darker than I thought it would be it is a beautiful piece. Very happy with my purchase.

26 November 2024
Rated 5 out of 5 stars

I was always scared to go blonde unitil…

I was always scared to go blonde unitil now! The wig itself was very silky and didn't tangle easily. I didn't have to bleach the knots, it came pretty wear ready! The size was perfect for my head because I did't have to cut the side. This is a great wig for those like me want the color but timid to do it naturally! Will try their other wigs soon.

3 October 2024
Rated 5 out of 5 stars

I recently purchased a wig from this…

I recently purchased a wig from this brand, and I am absolutely in love! The quality of the wig is fantactic, it's soft, silky and has a beautiful natural shine. I've worn it and there's been no shedding at all, which is a huge plus for me, small knots make a significant difference they create a very realistic hairline and blends with my skin. I've received so many compliments since I started wearing it. This wig quickly because my go-to, and I can't recommend it enough!

5 September 2024
Rated 5 out of 5 stars

I love my wig

I love my wig, it's 100% human hair and it's so easy to comb and install. I will definitely recommend people to buy from Wigshe. This is a very good brand. It's worth the price!

31 October 2024

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