Wildash London Reviews 

373
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Hello, I made an online purchasee of sheepskin on Aug 3/2026. When I was checking out online, your web asked me another similar product. I thought it is the one I selected, but it was not, it was an... See more

Rated 5 out of 5 stars

Was looking for something to rejuvenate my year old sheepskins that adorn our dining table chairs. They get a lot of wear and was keen to refresh them. The Woolies Restorative Spray smells lovely and... See more

Rated 5 out of 5 stars

Another wonderful product from Wildash. We've had 2 fantastic Icelandic rugs from them. Ordered these 2 seat covers on special offer. They are very comfy. One has corner stitching though, so we have... See more

Rated 4 out of 5 stars

Beautiful long sheepskin chair pads. I'm absolutely over the moon with my products! Wonderful products and great value! Ordered Sunday and delivered Thursday. The only reason I didn't give 5 stars... See more

Company replied

Company details

  1. Sheepskin and Wool Products Supplier
  2. Fashion accessories shop
  3. Homewares Shop

Written by the company

Luxury, sustainable, design-led home accents and fashion accessories. Specialists in beautiful large sheepskin rug and fur throw production for beautiful homes. Quirky and delightful personalised products including the inimitable ruler height chart and...


Contact info

3.8

Great

TrustScore 4 out of 5

373 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(373)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very customer centred company that is…

A very customer centred company that is good to buy from.

23 November 2022
Wildash London logo

Reply from Wildash London

Hello Richard - thanks so much for your feedback. We really appreciate hearing from happy customers. We work really very hard at providing our customers with a great service and I hope you continue to enjoy your order for many years to come!

Rated 1 out of 5 stars

I am very disappointed

UPDATE
To comment on below reply, I have not been refunded I have received no funds after 16 days of a supposed refund. So still out of pocket with no solution being promised. It is now 6 weeks since original purchase and 16 days since cancellation, still no refund . This is how NOT how to run a business or how to satisfy your customer......

I am very disappointed, I ordered a rug 1st Nov to be told it was a 10-14 day wait. It is now the 19th November. I came home as I work away to accept this rug on the 17-19th still nothing. An email tonight saying trouble ith stock, mail etc may be delivered next week when I am not at home, keep trying to tell them I need to change address if so but again no help or any communication. 7 phone calls this week, no return calls, will see if rug comes next week. Will update as appropriate

19 November 2022
Unprompted review
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Reply from Wildash London

Hello Heidi - I am sorry to hear you were disappointed with your experience at Wildash London. I had a quick look at your order and it seems you'd ordered one of our made to order items from our online store with a next day delivery. We do try and make it very clear at every stage of the ordering process, as well as on the product pages of our made to order products, what our lead times are for each made to order item. I am sorry if there was any confusion regarding this. We will take a look at this to see if we can find a way to make this more clear to our customers. In the meantime, it looks as if your order has now been refunded.

By the same token we have also completed your order and it will arrive into our London showroom next week. We will be in touch once we have it in hand if you wanted to repurchase the item.

I wish you a lovely, cosy winter and holiday season...

Rated 1 out of 5 stars

I would give 0 start if I have the…

I would give 0 start if I have the choice. First of all, I placed my order on 15th September, up to now nearly 2 months after, I m still waiting for it. Has been emailing and calling the company, and has given reasons and delivery dates but, it never happened.
Then I asked a refund, the very next day which was 20th October the company emailed saying it's delivered and given me a tracking number, when I checked, UPS showed the label created but waiting for the parcel, 12 days later I checked again, UPS still waiting for the parcel. !!
I asked a refund but the company didn't reply.
I hope nobody else experiencing what I v been through.,

2 November 2022
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Reply from Wildash London

Hello Hongxia - I am so sorry you had such a miserable experience with your order. I can certainly appreciate your frustration. We did face some supply chain issues during this time which unfortunately affected your scheduled order delivery. We have, of course, refunded your order in full. Very best, The Wildash Team

Rated 5 out of 5 stars

Ordered arrived very quickly and very…

Ordered arrived very quickly and very pleased with the rug

14 October 2022
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Reply from Wildash London

Hello Vicky - many thanks for your feedback! We are very happy to hear you are delighted with your rug. Have a warm and cosy season!

Rated 1 out of 5 stars

Poor Customer Serbvice

Despite having been promised my products and having a notification that shipping had been started over 10 days ago, I have still not received my sheepskins. It's a shame that nobody is replying to me on their contact page, as the products really do look gorgeous. Maybe this review will prompt them to ship my goods as promised!

30 September 2022
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Reply from Wildash London

Hello Geri - many thanks for your feedback. I am sorry to hear you were struggling to get a response from us through our contact page. May I ask how you were trying to contact us exactly? Was it through the form, chat or some other means? We try to be swift in responding to our customers so if you were not getting a response, I will need to look into this to resolve the issue!

In the meantime, I had a quick look into your order and although there was some delay, it looks as if it was shipped and received safely. I hope you are happy with your order. The British Curlies are one of our favourite products!

Wishing you a warm, happy and cost holiday season

Rated 5 out of 5 stars

Large cotton sofa throws…

Bought two woven cotton throws for sofas. Wildash had an extra large size which we needed with a choice of colours. The items arrived securely packed. They arrived within time stated. Very pleased with the quality.
Will be returning them but reordering in another colour. Hope the returns service is as good.

6 October 2022
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Reply from Wildash London

Hello Annie - thank you so much for your feedback. I hope your throws keep you lovely and warm this winter!

Rated 4 out of 5 stars

Long delay

I bought a few things- they’re beautiful and good quality. I’m not happy with the long delay of the one order from 23.08. Thank you.

16 September 2022
Rated 5 out of 5 stars

Superb service.

I ordered 4 large sheepskins, they were delivered the following day. Extremely helpful and polite staff. The skins are of excellent quality, I wouldn't hesitate to use again. Absolutely superb service

2 September 2022
Rated 4 out of 5 stars

Sheepskin

Item sent was not the colour ordered but the mistake was quickly rectified at the shop and I have a really lovely sheepskin covering my chair, I am very pleaed with the product and the price.

30 August 2022
Rated 5 out of 5 stars

Great Purchase

The sheep skin is excellent. Looks beautiful, soft and comfy for our little bubba. It made such difference during the heatwave this summer, as he was very relaxed and not so restless with heat discomfort. Thanks Wildash, great product indeed.

3 August 2022

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