Ordered a diamond ring on Wednesday and received it on Friday. OMG it’s gorgeous! I have been looking for baguette style for ages, William May came up on my phone and I found my dream ring. The choi... See more
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Review summary
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Amazing service From start to finish, William May have gone above and beyond to find the right pieces of jewellery for myself and my partner, customer service is the best Prices are extremely comp... See more
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Item recived as described, quick delivery with tracking provided. I was also able to reserve another item using lay service where I could pay a deposit and pay off for item so do not miss out on it. V... See more
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Received the gold chain. Very pleased with it. Had a problem with DPD driver saying he was unable to find my address on first delivery date ? Spoke to Marina, she was very helpful and arranged re-deli... See more
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Company details
- #10 of 114 best companies in Jeweller
- #3 of 24 best companies in Jewellery Buyer
- #5 of 29 best companies in Jewellery Repair Service
- #22 of 291 best companies in Jewellery shop
- #1 of 8 best companies in Pawn shop
- #13 of 128 best companies in Watch shop
About William May Jewellers
Written by the company
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do.
Why Buy Pre-Owned Jewellery
Are you in the market for exquisite jewellery but haven't considered the option of buying pre-owned? It's time to broaden your horizons and explore the realm of pre-owned jewellery.
Want Vintage Jewellery?
Discover our unique collection of vintage jewellery at William May, offering character-filled pieces you won't find on the high street.
Finance Options Available
Whether you're looking for flexible payment plans, low-interest loans, or tailored options to suit your budget, we’ve got you covered. Explore our offerings and discover how we can make your financial journey smoother and stress-free.
Have you found the perfect ring, but it’s just not the perfect size for you?
Not to worry, here at William May our inhouse jewellers are able to resize rings, ensuring the most comfortable fit for your new or personal rings.
Dive into our newest additions; an ever-changing catalogue where every piece tells a story of elegance and refinement. Our curated selection features an array of treasures, ranging from timeless pre-loved necklaces to exquisite brand-new bracelets. Whether you're drawn to the nostalgia of vintage charm or the allure of contemporary design, there's something here to captivate every style sensibility. Embrace the opportunity to elevate your wardrobe with pieces that resonate with your individuality and taste.
Written by the company
FREE Delivery*
FREE Express Delivery On Orders Over £250
Free on orders over £250. Delivery within 1 working day after dispatch. Express delivery in the following places will take 3 working days: Northern Ireland, Isle of Man, Scottish Highlands
Contact info
192 Rochdale Road, M407RA, Manchester, United Kingdom
- 0161 205 3575
- enquiry@william-may.co.uk
- www.william-may.co.uk
4.9
Excellent
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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gold diamond heart the diamonds are…
gold diamond heart the diamonds are very small and it is very light. l would never have sent for this if l had known this.
5 May 2026
Reply from William May Jewellers
Hi Andrea,
Thank you for your feedback.
We would kindly ask you to reach out to our team at enquiry@william-may.co.uk who will be more than happy to assist you with this.
- William May Jewellers.
Reply from William May Jewellers
Hi Lynne,
Thank you for your 5-star review.
It's great to hear you are happy with our service and the jewellery and prices we offer.
We value your support and look forward to your next visit.
- William May Jewellers.
The pre-owned ring I bought is…
The pre-owned ring I bought is beautiful, just what I wanted. Good, clear photos & description made the whole process easy. Prompt despatch & tracked. Would recommend & will use their services again.
5 May 2026
Reply from William May Jewellers
Hi,
Thank you for your wonderful review.
We're so pleased that the photos a descriptions of our product allowed to to find the best piece of jewellery for you and that you found the process of shopping with us easy and straightforward .
We truly appreciate your support and we look forward to serving you again soon.
- William May Jewellers.
Beautiful
The quality of the ring I bought is beautiful. The shipping and delivery were so quick, too. I will be buying from you guys again.
5 May 2026
Reply from William May Jewellers
Hi Terri,
Many thanks for your kind words.
It's great to hear you are happy with you condition of the ring and it arrived promptly with you. We are very pleased to know you'll be looking to shop with us again.
Thank you for your purchase and we look forward to your next visit.
- William May Jewellers.
Reply from William May Jewellers
Hi Gary,
Many thanks for your 5-star review.
We are pleased to hear you are happy with your purchase and we hope to welcome you back again soon.
- William May Jewellers.
My wife go to place...
28 April 2026
Unprompted review
Reply from William May Jewellers
Hi Marcus,
Many thanks for your review.
It's great to hear we are your wife's go to shop for jewellery. We appreciate your support and if there's anything we can do to make your next experience 5-star, let us know and we are happy to assist.
- William May Jewellers.
Bought a watch online
Bought a watch online and had a change oh heart the following day. Emailed them asking to cancel the order and received a response within a couple of hours confirming that they had issued a refund which I received the same day. Can't fault the service! I then had another change of heart and tried to buy the watch again. Unfortunately it had been sold! I guess there's a moral to this story...
5 May 2026
Reply from William May Jewellers
Hi Alan,
Many thanks for your lovely review.
It's great to hear you had a good experience with our team and they was able to quickly support you with initially cancelling the order as requested. It's sad to hear that the item had sold once you'd decided to go ahead with the purchase but we would advise keeping an eye out on our site as we upload more items weekly.
Thank you for your support and we hope to welcome you back again soon.
- William May Jewellers.
Gorgeous ring, great price.
This is my 3rd piece of jewellery bought from William May. This piece was a platinum and diamond ring, it was second hand but looked like new, came very promptly and in a ring box. Would highly recommend this jewellers.
5 May 2026
Reply from William May Jewellers
Hi Suzanne,
Many thanks for your wonderful review.
It's amazing to hear you have been happy with all of your purchases and that you are so pleased with your most recent order.
We truly appreciate your continued support and we look forward to welcoming you back again very soon.
- William May Jewellers.
Excellent team
29 April 2026
Reply from William May Jewellers
Hi Hala,
Thank you for your 5-star review.
It's great to hear you are happy with our service and our team could assist you with any questions you have.
We value your support and look forward to your next visit.
- William May Jewellers.
So many lovey jewellery to pick from…
So many lovey jewellery to pick from and the price is right
29 April 2026
Reply from William May Jewellers
Hi Anna,
Thank you for you kind words.
We are so pleased to hear you are happy with both our variety of jewellery available and the prices we offer.
We appreciate you shopping with us and hope to welcome you back again soon.
- William May Jewellers.
Really could of done with a bit more of…
Really could of done with a bit more of a description....but overall I'm happy with the item and it cost .....just a bit more information on the item ....I was hoping it wound fit a half sovereign into the mount and it does ....but like I said no description...and yes I'll be putting a half sovereign in the mount with a new bezel mount ....previously I've had thousands of pounds spent at May's in the now distant past ...but always great quality and sensibly priced
2 May 2026
Reply from William May Jewellers
Hi Bryan,
Many thanks for your review.
We're thrilled to hear you are happy with your purchase and are always pleased with the quality of our jewellery and prices.
We appreciate your feedback regarding the description of the piece on our site. We try to ensure we provide as much detail about each piece of jewellery but take you feedback on board.
Thank you for your continued support and we look forward to welcoming you back again soon.
- William May Jewellers.
The team went out their way to ensure…
The team went out their way to ensure my order was gift wrapped and sent to my mum on time. Couldn’t recommend enough!
8 April 2026
Reply from William May Jewellers
Hi Nicola,
Many thanks for you lovely review.
We are so pleased to hear that our team could help with making sure your order looked nice for your mum and she loved the piece.
Thank you for your support and we hope to welcome you back again soon.
- William May Jewellers.
Saw a lovely 5 diamond ring online at…
Saw a lovely 5 diamond ring online at William May website. I contacted shop and Jack provided me will all the information and was so helpful!
I purchased ring yesterday 5th May and today 6th May it is on my finger.
Thanks Jack for all your help and super fast service. More than happy to recommend to friends and family!
Kind regards
Carol Smith
Scottish Borders
6 May 2026
Unprompted review
Reply from William May Jewellers
Hi Carol,
Thank you so much for your wonderful review.
It's amazing to hear Jack was able to assist you with any questions and queries you had about the ring before making your purchase. We are also pleased to know the ring arrived so quickly with you and that you love it.
We truly value your support and we look forward to welcoming you back again very soon.
- William May Jewellers.
I bought an item had a slight problem…
I bought an item had a slight problem with it and offered to return and fix free of charge and repay postage. An amazing company and a great job highly recommended would definitely buy from them again five stars ⭐️⭐️⭐️⭐️⭐️
22 April 2026
Reply from William May Jewellers
Hi Barney,
Thank you for your wonderful feedback.
We're thrilled to hear our team was able to assist you in returning and ensuring issue with your item was resolved before having is dispatched back to you.
We truly appreciate your support and we look forward to your next visit.
- William May Jewellers.
Excellent experience
Excellent communication, very fast delivery. The item was exactly as described and delivered in a lovely presentation box. Love it!
24 April 2026
Reply from William May Jewellers
Hi Susan,
Many thanks for your lovely review.
We are so pleased to hear you are happy with the service we provide and your order arrived quickly and well presented.
We appreciate your support and look forward to welcoming you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Daniela,
Thank you for your 5-star review.
We are very happy to hear you love you order and that it arrived quickly with you.
We value your support and hope to welcome you back again soon.
- William May Jewellers.
Very please with the ring
Very please with the ring, please with the price. And their customer service is exceptional. Nothing was too much trouble.
27 April 2026
Reply from William May Jewellers
Hi Kate,
Many thanks for your kind words.
It's amazing to know you are so pleased with your purchase and the price offered. We strive to provide exceptional customer service so are very happy to hear we could meet your expectations.
We truly appreciate your support and hope to welcome you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi,
Thank you for your 5-star review.
We are so pleased to hear you are happy with your purchase and it arrived quickly with you.
We value your support and hope to serve you again soon.
- William May Jewellers.
First class assistance
First class assistance. Nothing too much trouble. Sarah went out of her way to answer all my queries.
23 April 2026
Reply from William May Jewellers
HI Victoria,
Many thanks for your wonderful review.
We are so pleased to hear Sarah was able to provide you with first class assistance and answer any questions you had.
Thank you for your support and we hope to welcome you back again soon.
- William May Jewellers.
Product exactly as described.excellent…
Product exactly as described.excellent condition with fast postage.alway shop on william may website
24 April 2026
Reply from William May Jewellers
Hi Michelle,
Many thanks for your kind words.
We are so pleased to hear the jewellery met your expectations and arrived with you quickly.
Thank you for your continued support and we look forward to your next visit.
- William May Jewellers.
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