Williams Electrical Reviews 

390
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We continue to use Williams Electrical simply because of the excellent service and advice they offer. A new washing machine was fitted by two polite, friendly and efficient fellas yesterday, and every... See more

Rated 5 out of 5 stars

I’ve used Williams Electrical many times because I know I will receive an excellent service From the customer service to the installation everything runs smoothly and efficiently I wouldn’t hesita... See more

Rated 5 out of 5 stars

I couldn’t be happier with the service I received. From the moment I made my enquiry, the staff were friendly, knowledgeable, and genuinely helpful. Lee, in particular, was outstanding. He took... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Day 1,ordered online had a phone call same day redelivery. delivered following day(Saturday) as per time slot. No extra charge for delivery as local. 2nd it... See more

Company replied

Company details

  1. Electronics store

Written by the company

Williams Electrical, Woodseats, Sheffield offer comprehensive ranges from top brands such as Bosch, Neff, Siemens, Beko, Blomberg, Sony, LG, Samsung, Sebo, Dyson, Shark and many more!


Contact info

4.9

Excellent

TrustScore 5 out of 5

390 reviews

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4.9

All reviews

(390)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic value for money

Fantastic value for money, free delivery and good communication regarding my delivery. Very happy customer!

3 April 2024
Williams Electrical logo

Reply from Williams Electrical

Hello Julie
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Excellent customer service

I placed an online order with Williams Electrical last Tuesday for an oil filled radiator and a fan heater. Both items were delivered to me an hour later! Excellent customer service! Prior to contacting Williams Electrical, I'd tried to order similar items online from large companies but their estimated delivery dates were 3-5 days. My experience shows that it's far better to shop locally!

27 February 2024
Unprompted review
Rated 1 out of 5 stars

Order cancelled without any reason…

Order cancelled without any reason after 2 days.
As this was my first experience on this site and my experience is totally bad. Never recommended!

31 January 2024
Unprompted review
Williams Electrical logo

Reply from Williams Electrical

Good afternoon Mr Nadeem
As we have already discussed with you directly, we were advised by our card handling provider to cancel the transaction which we have done, and all money paid has been refunded by Worldpay.
We will not comment on this any further.
Regards
Williams Electrical

Rated 5 out of 5 stars

Excellent service

Yet another pleasant transaction with this local company. Bought my washing machine Wednesday, delivered and installed on appointed day and time. An altogether all round friendly professional experience.
Myrna Stevenson

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Toaster was great exactly as described …

Toaster was great exactly as described all in one piece looks great on my side it arrived bang on time driver friendly and courties

29 December 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Loraine
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 4 out of 5 stars

Good communication and arrangement of…

Good communication and arrangement of delivery. Charges of £15 for taking down external steps let them down, considering it only took my wife and I 5 mins.

27 December 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Mr Fletcher
Many thanks for your review. We do not charge the £15 fee because of the time taken, we charge this because we pay our drivers an additional fee to cover the increased risk when carrying large heavy items up or down stairs. Most of our competitors will not even undertake this kind of work at all, so we feel our extra charges are fair and reasonable to reward our staff members.
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Helpful staff

Excellent service. Would definitely recommend

23 December 2023
Williams Electrical logo

Reply from Williams Electrical

Hello
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Williams - a local company and excellent service

Williams came up on a search and were very competitive on a Bosch food processor. They are a local company that we haven't used before but would definitely do so again for electrical items. Ordering online was easy and the follow up with phone calls to ensure a convenient delivery was particularly good. Highly recommended. We've spread the word around family and friends.

28 December 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Dave
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Fantastic service

Ordered online at 9pm. Dishwasher was fitted the next day. Fantastic service and competitive prices

21 December 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Tom
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Amazing service

Amazing service, ordered a dishwasher on a Sunday, delivered and plumbed in by Tuesday. Old one removed and taken away. Perfect! Not the first time I’ve used them, I’m a repeat customer for a good reason!

17 December 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Sara
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

First rate service

First rate service. Quick delivery no problems. People all very helpful. Easy to use online shopping.

8 December 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Brian
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Great prices and service

Great prices and service, called me the next day to arrange delivery and the day before delivery to give a 2 hour window to deliver

2 December 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Lauren
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Very happy with service received from…

Very happy with service received from Williams Electrical. The agent I spoke to on the phone was helpful and knowledgeable, the prices were competitive, delivery updates were provided and the items were received on time as promised. Would recommend this company.

30 November 2023
Williams Electrical logo

Reply from Williams Electrical

Hello
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 1 out of 5 stars

Ordered Ninja Airfryer In stock on…

Ordered Ninja Airfryer In stock on offer the item doubled in price on the website 4 days later got a email saying they had no stock and cancelled my order 👎👎👎👎👎

27 November 2023
Williams Electrical logo

Reply from Williams Electrical

Hello John
I am very sorry that we have disappointed you on this occasion. Unfortunately you ordered a very popular product and our website couldn't keep up with orders and we ran out just before you placed your order. We did offer you the option of waiting for more stock to arrive and would have honoured the sale price, but you chose to have a refund instead.
I hope you managed to source one elsewhere.
Kind regards
Williams Electrical

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