Wilsons Blinds Reviews 

2,041
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and attractive appearance of products, noting they are well-made and look as advertised. Many found the ordering process straightforward, appreciating the wide selection and easy installation. Reviewers frequently highlighted prompt, well-packaged delivery and excellent service, with many feeling the products offered good value. However, some customers noted issues with orders, such as products arriving damaged or with missing components. A few experienced delivery delays or received items not exactly as expected, like incorrect sizes or uneven features. Some reviewers were also unhappy with after-sale service, reporting difficulties in resolving issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as well-made, durable,... See more

Quality

Customers consistently note positive experiences with quality, often praising the good quality of blinds for... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and speedy delivery... See more

Service

Consumers find service to be positive, with many reviewers praising the great service from start to finish,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Customer Services Team are responsive. Fitting instructions (online) are easy to follow. Support bracket design makes the blinds easy to install. All in all I would recommend. Have in... See more

Rated 5 out of 5 stars

Very impressed in the shutters in quality and appearance, both fitted within 1hr, has greatly reduced the heat this week in the room, highly recommend would use again A big shout-out for the cour... See more

Rated 5 out of 5 stars

The blinds look exactly like they did on the website, so I am really pleased with them. The instructions on how to measure were super clear. I was kept well informed of the ordering/ delivery pr... See more

Rated 5 out of 5 stars

Decent quality blinds at a reasonable price. Ordered some replacement slats, for our vertical blinds, which we purchased several years ago. The new slats arrived in good time and look great. Easy to... See more

Company replied



Company details

  1. #29 of 51 best companies in Blinds shop
  2. #19 of 29 best companies in Curtain Shop
  3. #14 of 23 best companies in Curtain Maker and Retailer
  4. #9 of 13 best companies in Lamp shade supplier

Information provided by various external sources

From our dedicated facility in West Yorkshire, we manufacture over 3000 interior furnishings each week. All products are handmade in-house by our talented team, who use only the finest materials and proven manufacturing methods. Our collection of window dressings, including wooden and aluminium Venetian blinds, Roman blinds, roller blinds, vertical blinds, roof blinds and curtains, plus homeware accessories, are defined by quality and craftsmanship, guaranteed to stand the test of time whilst looking and feeling luxurious. With thousands of styles, fabrics and colours on offer, we’re confident that we offer the best selection of blinds and curtains online in the UK. We also offer a free sample service posted first class for you so you can view a sample of your selected product, along with a 3 Year Guarantee as standard on any purchase.

Wilsons Blinds - A Precise Fit Every Time

Written by the company

Free Samples
We offer a free sample service posted first class for you so you can view a sample of your selected product before you buy. All products come complete with a 3 Year Guarantee as standard on any purchase.

3 Year Guarantee on All Purchases

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!
Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee! When you purchase a Wilsons Blinds product, you are investing in a quality product that will stand the test of time. Handcrafted by a highly skilled team in our West Yorkshire premises our blinds, curtains and home furnishings are made using the very best materials and manufacturing methods.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(2,041)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant blinds

Brilliant blinds, ordered from them several times and never been disappointed. Quality is great and price is even better

21 November 2024
Rated 5 out of 5 stars

I had free samples sent then made my…

I had free samples sent then made my selection.Easy to choose plenty of times to check order before committing to pay. Arrived well boxed. You may need a hack saw to cut pelmet. There are no written instructions so access to Internet needed but video clear. I'm about to order 2 more so obviously pleased.

30 October 2024
Rated 3 out of 5 stars

Slow turn round and poor quality assembly

The order process was simple, however the time to dispatch claimed as 3-5 working days turned out to be over 10 days, The courier DX also emailed to confirm delivery between 08.00 and 18.00 on the Friday but eventually delivered the following Monday.
On arrival, the external packaging was damaged but the goods were intact. The assembly of the vertical blind track was not good with all of the blind rotators miss-aligned and the chain snapped. Overall not a very good experience.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Easy and direct way to order new…

Easy and direct way to order new blinds. Instructions clear how to measure. Greatly priced. A little delay on receiving them, says 3-5 days but came well packaged and undamaged. Easy to install with good online instructions sent to your email in advance. Would order again from this supplier. Had previous blind slat replacements before from here and had no concerns that why I chose to come back.

17 October 2024
Rated 3 out of 5 stars

Very happy with product not so customer service

Recently ordered replacement slats for blinds, product is very good and delivery ok. But the order was for chainless slats, we got slats with chain.
Contacted customer service , please send photos to show what had been sent.We did this, oh yes and error on their part , will send the correct chainless weight. Then we waited, chased again, reply yes I'm on it. We waited nothing , so we chased again, oh I will chase our suppliers, after a few days the correct weights arrived , one broken! Lucky they had sent an extra one, no paperwork in the parcel!

28 September 2024
Unprompted review
Rated 2 out of 5 stars

The delivery of my blind by the courier

The delivery of my blind by the delivery company was atrocious. I arranged for the delivery for the 20th September for both deliveries but instead the company delivered one on the 17th and although it was to be sign for which as impossible as I was on holiday, they dumped it at my door and asked I had signed for it. Then the second blind which they did deliver however it was not to me, it was to one of my neighbours which again I hadn’t asked them to do. Complete fiasco.

23 September 2024

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