Wiltshire Farm Foods Reviews 

66,252
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,282 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the delicious and satisfying range of ready meals, explaining that the food tastes wonderful and feels like home cooking. Additionally, people highlight how simple the ordering process is, alongside punctual deliveries and friendly drivers who readily assist with putting items into the freezer. Though some reviewers were not happy with certain aspects, a few customers noted that a handful of dishes lacked sufficient meat or contained too many accompanying vegetables compared to the main item. Others mentioned occasional quality concerns or finding that specific meal options felt a bit too small for the price.

What people talk about most

Product

Clients share positive opinions on product quality, praising the delicious taste and wide variety of meals... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the prompt arrivals and polite... See more

Quality

Consumers find quality to be positive, highlighting that the meals are consistently well cooked, tasty, and... See more

Order

Users describe positive interactions with order, highlighting how simple and straightforward the process is... See more

Staff

Customers consistently note positive experiences with staff, highlighting the polite, friendly, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mother (bed ridden & dementia) has WFF meals every day, 1/2 puree and 1/2 minced. (I eat 1/2, she cant manage a whole one). Both are very good, mince type are a little more tastier (remember to sea... See more

Company replied

Rated 5 out of 5 stars

These meals are very handy for someone like me who lives alone. I had got into a rut of either not eating properly as I couldn't be bothered, or didn't know what I fancied so I ended up with a bag of... See more

Company replied

Rated 5 out of 5 stars

Every meal that I've tried (working through the whole menu) has been absolutely delicious and very tasty. The puddings are pretty exceptional too! I recommend these meals to anyone and there's less wa... See more

Company replied

Rated 5 out of 5 stars

I ordered the small meals for my elderly Mother which they are perfect for. They cater a wide selection of meals and deserts in various different sizes which pretty much covers everyone. Mum has... See more

Company replied



Company details

  1. #28 of 93 best companies in Food Manufacturer
  2. #59 of 234 best companies in Fitness and nutrition
  3. #28 of 75 best companies in Food producer
  4. #22 of 75 best companies in Online Food Ordering Service

Written by the company

For 30 years, we've been cooking and delivering delicious frozen meals for you to enjoy whenever you like. There are over 300 tasty dishes to choose from, hand-delivered by local drivers who are reliable, friendly and here to help you. You can order as often or as little as you like, there's no contract - and your driver will deliver it for free.

Why choose us?

Written by the company

Tasty
Our chefs are always working on creating delicious recipes for you to enjoy and prepare simply at home in the microwave or oven. There are over 300 tasty dishes to choose from.
Easy
Our website is easy to use and you can save your favourite meals and repeat your past orders. Or you can call us on 0800 084 3465.
Friendly
Our friendly drivers are local to you so you'll see a familiar face regularly. They deliver free to your door and are always happy to help carry your food into your kitchen or pack it away for you.

Satisfaction Guarantee

Our chefs are always looking for ways to make our food even better.

Our chefs are always looking for ways to make our food even better.
If our food doesn’t hit the spot, we’ll replace it absolutely free. Just keep hold of the film lid from the top of your meal and we’ll sort out the rest.*

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66k reviews

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4.7

All reviews

(66,252)

6,959 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful …

Delivery staff was very good by helping put order into freezer for mum. Office workers helpful when making enquiries.

10 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon, We're so pleased to hear that our delivery staff were very good and helpful with putting the order into the freezer! It's also wonderful that our office workers were helpful. Thank you for your fantastic 5-star review. Alicia 🙂

Rated 5 out of 5 stars

Quality and taste.

Apart from one item, I have found the food of excellent quality and taste.

3 September 2026
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Reply from Wiltshire Farm Foods

Good afternoon Phillip, Thank you for your fantastic five-star review! We're so happy to hear you've found our food to be of excellent quality and taste. We truly appreciate your positive feedback. Alicia

Rated 5 out of 5 stars

Great service easy to order and to top…

Great service easy to order and to top it off food is lovely and tasty

3 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon Elaine, We appreciate your wonderful five-star review! We're so happy to hear you found our service great and ordering easy. It's fantastic to know you enjoyed our lovely and tasty food. Alicia

Rated 5 out of 5 stars

My delivery of meals was delivered on…

My delivery of meals was delivered on Saturday and I was very pleased with it as it was my first delivery

3 September 2026
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Reply from Wiltshire Farm Foods

Good afternoon, We are so pleased to hear that you were very happy with your first delivery of meals! Thank you for your wonderful five-star review and kind feedback to us. Alicia

Rated 1 out of 5 stars

Delivery was ok the food however is not…

Delivery was ok the food however is not overpriced food that was tasteless and chips not cooked properly on one meal.
Won't be buying again

17 August 2026
Unprompted review
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Karen, We are truly sorry to hear that your recent food order was not up to your expectations. We appreciate you bringing these issues to our attention, and we will certainly take your comments on board to help us develop and improve on our meals. Alicia 🙂

Rated 5 out of 5 stars

very efficient

very efficient

3 September 2026
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Reply from Wiltshire Farm Foods

Hi Sylvia, Thank you for your ⭐⭐⭐⭐⭐ review that you find everything to be very efficient. Alicia

Rated 5 out of 5 stars

All good except!

All good except delivery time left open. Even an AM or PM slot would help.

3 September 2026
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Reply from Wiltshire Farm Foods

Hi Steve, We're glad to hear you had a good experience! We appreciate your feedback regarding delivery time slots and will consider this for future improvements. Alicia

Rated 5 out of 5 stars

Very good food

3 September 2026
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Reply from Wiltshire Farm Foods

Hi Andrew, I am delighted to hear that you find our meals to be very good. Thank you for your 5 ⭐ review. Alicia

Rated 5 out of 5 stars

Always delivered with a smile

Always delivered with a smile.
Great Gluten free food would highly recommend

3 September 2026
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Reply from Wiltshire Farm Foods

Hi Linda, We appreciate your fantastic five-star review! We're so happy to hear you enjoyed our great gluten-free food and that our delivery service always comes with a smile. Thank you for your wonderful recommendation. Alicia

Rated 3 out of 5 stars

Unfortunately your food has…

Unfortunately your food has deteriorated, I used to praise you too all but cannot at the moment

29 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Carroll. We are truly sorry to hear that our food has not met your expectations recently. We appreciate your feedback and we'll share your comments with our chefs for them to review. We monitor all of our customers feedback as it allows us to identify where any changes are needed. Thank you, Dave.

Rated 5 out of 5 stars

From ordering to delivery a great…

From ordering to delivery a great experience. Delivery drivers are very polite and friendly and the same driver every time. When speaking to customer service, they are so helpful in guiding you through your concerns. Would recommend.

10 August 2026
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Reply from Wiltshire Farm Foods

Hi Sue. We're so pleased to hear you had a great experience from ordering to delivery! It's wonderful that our delivery drivers are polite and friendly, and that our customer service team is helpful in guiding you through your concerns. Thank you for your recommendation and fantastic 5-star review! ~Dave 🌞

Rated 5 out of 5 stars

The delivery was great and very pleased…

The delivery was great and very pleased with the quality of the food the portions were just right for an old age pensioner who is used to home cooked wholesome food well done Wiltshire farm goods I'll be reordering soon

2 September 2026
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Reply from Wiltshire Farm Foods

Hi John, We're so pleased to hear you enjoyed the delivery and are very happy with the quality of our food! It's wonderful that the portions were just right and reminded you of home-cooked, wholesome meals. Thank you for your kind words; we look forward to your next order. Alicia

Rated 5 out of 5 stars

Delivery is always on time,and the…

Delivery is always on time,and the meals are delicious 😋

2 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Eddie, We appreciate your fantastic five-star review! We're so pleased to hear your delivery is always on time and that you find our meals delicious. Thank you for your wonderful feedback. Alicia

Rated 5 out of 5 stars

good old fashioned service

Ordering is easy whether on-line or by phone. Staff are always efficient & helpful - this includes deliverer.
Proper service.

2 September 2026
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Reply from Wiltshire Farm Foods

Hello Marilyn, We're so pleased to hear that you find our ordering process easy and our staff efficient and helpful, including our delivery team. Thank you for your kind words and ⭐⭐⭐⭐⭐ review. Alicia

Rated 5 out of 5 stars

Excellent

Excellent, easy to use ordering and paying system. Tasty and brilliant choice of food and easy to cook, well impressed, delivery and quality

2 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Phillip, We truly appreciate your wonderful five-star review! We are so pleased to hear you found our ordering and paying system easy to use. It's fantastic to know you enjoyed the tasty and brilliant choice of food, found it easy to cook, and were impressed with the delivery and quality. Thank you. Alicia

Rated 4 out of 5 stars

I HAVE BEEN HAVING WILTSHIRE FARM FOODS…

I HAVE BEEN HAVING WILTSHIRE FARM FOODS NOW FOR A FEW YEARS AND NO PROBLEMS.

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Derek, We are so pleased to hear that you have been enjoying our food for so many years without any problems! Thank you for your wonderful loyalty. Alicia

Rated 5 out of 5 stars

Good quality meals at affordable prices

My mother in law enjoys these meals, especially as so many are gluten free, so she does not miss out. The meals are good quality, tasty and reasonably priced. The delivery drivers are always pleasant and friendly too, would highly recommend.

2 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good morning, We're so pleased to hear your mother-in-law enjoys our meals, especially the gluten-free options! It's wonderful that she finds them good quality, tasty, and reasonably priced. We're also delighted that our delivery drivers are always pleasant and friendly. Thank you for your fantastic 5-star review and for recommending us. Alicia 🙂

Rated 5 out of 5 stars

I've recently ordered some of your…

I've recently ordered some of your meals for my elderly parents to try. the meals have been easy to order and delivered as requested. My parents have said they that they are delicious and just what they need when they don't feel up to cooking. It has also given me peace of mind as I live some distance away from them, knowing that they have a nutritious meal to hand.

29 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Cheryl, We are so pleased to hear that our meals have been easy to order and delivered as requested for your parents! It's wonderful that they find them delicious and perfect for when they don't feel like cooking. We're also delighted that our meals provide you with peace of mind. Thank you for your 5 star review. Alicia

Rated 5 out of 5 stars

Helpful drivers

Helpful drivers. Food is as near to home cooking as it can be.

2 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good morning Frances, We appreciate your wonderful five-star review! We're so happy to hear that our drivers are helpful and that you find our food to be like home cooking. Thank you for your feedback. Alicia

Rated 5 out of 5 stars

Brilliant Service and Great Food

I order online for my elderly frail mother, deliveries are always prompt and the driver helps her put the meals into her freezer. She loves the 'mini' meals which she says are perfect for her diminished appetite. She loves the sponge puddings. They provide an amazing service with great meals that help supports her wish to continue living at home.

2 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hello Gill, thank you so much for leaving us your lovely review today. We are so delighted to hear such wonderful feedback about our service for your mother! It brings us immense joy to know that our prompt deliveries and helpful drivers are making a difference, and that the mini meals and sponge puddings are perfect for her. We are thrilled to be able to support her wish to continue living at home. Emma

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