Wiltshire Farm Foods Reviews 

66,248
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,282 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the delicious and satisfying range of ready meals, explaining that the food tastes wonderful and feels like home cooking. Additionally, people highlight how simple the ordering process is, alongside punctual deliveries and friendly drivers who readily assist with putting items into the freezer. Though some reviewers were not happy with certain aspects, a few customers noted that a handful of dishes lacked sufficient meat or contained too many accompanying vegetables compared to the main item. Others mentioned occasional quality concerns or finding that specific meal options felt a bit too small for the price.

What people talk about most

Product

Clients share positive opinions on product quality, praising the delicious taste and wide variety of meals... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the prompt arrivals and polite... See more

Quality

Consumers find quality to be positive, highlighting that the meals are consistently well cooked, tasty, and... See more

Order

Users describe positive interactions with order, highlighting how simple and straightforward the process is... See more

Staff

Customers consistently note positive experiences with staff, highlighting the polite, friendly, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mother (bed ridden & dementia) has WFF meals every day, 1/2 puree and 1/2 minced. (I eat 1/2, she cant manage a whole one). Both are very good, mince type are a little more tastier (remember to sea... See more

Company replied

Rated 5 out of 5 stars

These meals are very handy for someone like me who lives alone. I had got into a rut of either not eating properly as I couldn't be bothered, or didn't know what I fancied so I ended up with a bag of... See more

Company replied

Rated 5 out of 5 stars

Every meal that I've tried (working through the whole menu) has been absolutely delicious and very tasty. The puddings are pretty exceptional too! I recommend these meals to anyone and there's less wa... See more

Company replied

Rated 5 out of 5 stars

I ordered the small meals for my elderly Mother which they are perfect for. They cater a wide selection of meals and deserts in various different sizes which pretty much covers everyone. Mum has... See more

Company replied



Company details

  1. #28 of 93 best companies in Food Manufacturer
  2. #59 of 234 best companies in Fitness and nutrition
  3. #28 of 75 best companies in Food producer
  4. #22 of 75 best companies in Online Food Ordering Service

Written by the company

For 30 years, we've been cooking and delivering delicious frozen meals for you to enjoy whenever you like. There are over 300 tasty dishes to choose from, hand-delivered by local drivers who are reliable, friendly and here to help you. You can order as often or as little as you like, there's no contract - and your driver will deliver it for free.

Why choose us?

Written by the company

Tasty
Our chefs are always working on creating delicious recipes for you to enjoy and prepare simply at home in the microwave or oven. There are over 300 tasty dishes to choose from.
Easy
Our website is easy to use and you can save your favourite meals and repeat your past orders. Or you can call us on 0800 084 3465.
Friendly
Our friendly drivers are local to you so you'll see a familiar face regularly. They deliver free to your door and are always happy to help carry your food into your kitchen or pack it away for you.

Satisfaction Guarantee

Our chefs are always looking for ways to make our food even better.

Our chefs are always looking for ways to make our food even better.
If our food doesn’t hit the spot, we’ll replace it absolutely free. Just keep hold of the film lid from the top of your meal and we’ll sort out the rest.*

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66k reviews

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4.7

All reviews

(66,248)

6,959 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrive on the day specified

Arrive on the day specified. Always friendly drivers. Good service.

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Patricia. We are so pleased to hear that your deliveries arrive as expected and that you consistently experience friendly service from our drivers. Thank you for your wonderful feedback! ~Dave 😊

Rated 5 out of 5 stars

Delivered as expected

Delivered as expected. Meals ordered Correct.

2 September 2026
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Reply from Wiltshire Farm Foods

Hello Ivan. We're happy to hear that your order was delivered as expected and that your meals were correct. We appreciate your positive feedback! ~Dave 🌞

Rated 4 out of 5 stars

Easy to order

Easy to order, lots of delivery options, choice of meal sizes. Desserts are quite expensive compared to comparable supermarket items. Recently quite a few options unavailable.

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Ang. We are pleased you find it easy to order and appreciate the choice of delivery options. We are sorry to hear some item have been unavailable recently. Thank you for taking the time to leave us your feedback; we really appreciate it! ~Dave 😊

Rated 5 out of 5 stars

good service

good service
good food
good prices

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Patrick. We're so glad to hear you had a positive experience with our service and enjoyed the food! Thank you for your kind feedback!~Dave 🌞

Rated 2 out of 5 stars

Delivery Mess up

Didn’t deliver on the day they should of, spoke with them and arranged to be delivered to a different address as wouldn’t be home the day they wanted to deliver but they still delivered to the wrong address.

3 July 2026
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Reply from Wiltshire Farm Foods

Hello Jayne. We are very sorry to hear about the delivery issue you've experienced and the frustration this has caused. We really appreciate you bringing this to our attention and I have asked the manager at your local delivery outlet to look into this matter further for you. Thank you, Dave.

Rated 5 out of 5 stars

Great service

Delivered on time, delivery person offered to bring meals in, mum thoroughly enjoyed the meals

27 August 2026
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Reply from Wiltshire Farm Foods

Hi Karen. We appreciate your wonderful five-star review! We're so happy to hear your mum thoroughly enjoyed her meals and that our delivery driver was so helpful. Thank you for your kind feedback! ~Dave 😊

Rated 5 out of 5 stars

Brilliant

Brilliant, food good , portion choice good,big small sloppy. Delivered to my door with same smiley driver.

2 June 2026
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Reply from Wiltshire Farm Foods

Hello Mrs Shaw. We are so pleased to hear you enjoy our food and appreciate the variety of options we have to offer! It's wonderful to know your order was delivered to your door by our smiley driver. Thank you for your fantastic feedback and 5-star review! ~Dave 🌞

Rated 3 out of 5 stars

The availability of items is very…sketchy

The availability of items is very sketchy. One week its on the next week its not. There are far too many items on your lists, even searching is hard.

When you eventually get whast you want, the food is good.

1 September 2026
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Reply from Wiltshire Farm Foods

Hello Michael. We're sorry to hear about the difficulties you've experienced with item availability and searching our lists. We appreciate you taking the time to share your feedback, and we will pass your comments along to our teams to review. We're so glad to hear you are enjoying the food. Thank you, Dave.

Rated 5 out of 5 stars

Very customer focused

Very customer focused
Pulped food keeps my mum alive and very happy with the choices
A big thank you

27 August 2026
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Reply from Wiltshire Farm Foods

Hello Paul. We truly appreciate your wonderful five-star review! We're so happy to hear that our puree meals have been so helpful for you mum. We are glad to know you are happy with our service and the variety of options we have available. Thank you for you positive feedback! ~Dave 😊

Rated 5 out of 5 stars

This was my 1st order

This was my 1st order it was delivered promptly by a friendly & informative driver, meals look appetising and taste good and portion sizes are good.

26 August 2026
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Reply from Wiltshire Farm Foods

Good morning. We're so pleased to hear you had a great first experience with us! It's wonderful that your order was delivered promptly by our friendly driver, and that you found the meals appetising, tasty, and the portion sizes good. Thank you for your fantastic feedback! ~Dave 🌞

Rated 5 out of 5 stars

Good food with plenty of choice covers…

Good food with plenty of choice covers all taste buds

1 September 2026
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Reply from Wiltshire Farm Foods

Hi Malcolm. We appreciate your 5-star review! We are so pleased to hear that you found our food good and that there is plenty of choice to cover all tastes. Thank you for your positive feedback! ~Dave 😊

Rated 5 out of 5 stars

Happy customers!

We have never received a meal we haven't loved. The telephone staff are very friendly and helpful and our delivery man is lovely!

1 September 2026
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Reply from Wiltshire Farm Foods

Hi Joss. We're so pleased to hear you've loved every meal! It's wonderful to know our telephone staff are friendly and helpful, and that your delivery driver is lovely. Thank you for your fantastic 5-star review! ~Dave 🌞

Rated 5 out of 5 stars

Delicious and satisfying

The food is great. The delivery driver is so helpful and friendly. Thank you!

1 September 2026
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Reply from Wiltshire Farm Foods

Hello Jeniffer, We're so glad to hear that you have enjoyed our food and had a great experience with our delivery driver. We appreciate your kind words! Emma

Rated 5 out of 5 stars

Friendly staff from 1st call to delivery

Communication has been clear delivery very prompt
Very happy with our 1st order, food has been very good so far. will return for more.

1 September 2026
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Reply from Wiltshire Farm Foods

Hi Sarah & David. We're so pleased to hear you had a great first experience with our service and that you enjoyed the food. We appreciate your kind feedback and look forward to seeing you again soon! Thank you, Dave 🌞

Rated 5 out of 5 stars

Perfect again thank you.

Perfect again thank you.
It would be great if you could add Lancashire hearty hotpot 😍

31 August 2026
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Reply from Wiltshire Farm Foods

Hi Steven. We're so happy to hear you enjoyed our service again! We appreciate your suggestion for a hearty Lancashire hotpot meal and I will share this with our chefs for their consideration. Thank you for your positive feedback! ~ Dave. 😊

Rated 5 out of 5 stars

good value and choice great meals …

good value and choice great meals quick and friendley helpful delivery maybe a few more beef dishes would be good as i dont eat chicken

1 September 2026
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Reply from Wiltshire Farm Foods

Hi Denise. We're so glad to hear you enjoyed our meals and found our delivery service to be friendly and helpful! We appreciate your feedback regarding more beef options and will certainly share your suggestion with our chefs for their consideration. Thank you, Dave 🌞

Rated 3 out of 5 stars

Lovely

So far have enjoyed all meals and puddings I’ve had
Look forward to my next order

1 September 2026
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Reply from Wiltshire Farm Foods

Hi Julie. We are pleased to hear you've enjoyed the meals and puddings you have tried. We look forward to seeing you again soon. Thank you for you feedback! ~Dave 😊

Rated 5 out of 5 stars

Ordered and was quickly delivered

Ordered and was quickly delivered. Shame some items not available

4 September 2026
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Reply from Wiltshire Farm Foods

Hello Martin. We are pleased to know your order was delivered quickly and are sorry to hear that some items were unavailable. We appreciate you taking the time to share your feedback with us! Thank you, Dave 😊

Rated 5 out of 5 stars

Fantastic company providing a very high…

Fantastic company providing a very high standard of customer care! The products are extremely high quality: the level 4 pureed range is varied and completely safe for my mother to eat. And the quality of service provided by the lovely Doncaster team (the office staff and drivers) is second to none: they go the extra mile and always bring us sunshine ☀️😉! Roy and his mother Kathrine, Mexborough

1 September 2026
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Reply from Wiltshire Farm Foods

Hi Roy. We are delighted to hear such wonderful feedback about our products and the care provided by our Doncaster team. It brings us immense joy to know that the pureed range is safe and varied for your mother, and that our team consistently goes the extra mile to bring you both sunshine. 🌞We truly appreciate you sharing your positive experience with us! Thank you, Dave 😊

Rated 5 out of 5 stars

The service is excellent and the food…

The service is excellent and the food wonderful. The delivery man very friendly.

1 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Shirley. We're so happy to hear you enjoyed our excellent service and wonderful food! We appreciate your kind words about our friendly delivery driver. Thank you for sharing! ~Dave 🌞

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