I ordered a small wine rack. It was on sale. I'm very pleased. Good quality, beautiful wood, fast and careful delivery. I plan to make more purchases from this store in the future. It's especially co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nice site, clear pictures and material choices. Simple ordering - fast delivery. No ikea stuff - built and ready to place in my ‘space’. Packed well, delivered fast (under promise - over do). Beau... See more
Great Wine cooler , just as shown at site. Delivery was delayed, but i was informed with status. Was not direct available, but knew that before, was noted. (reason was malfunction in shippers softw... See more
Company replied
I recently purchased a 36 bottle pine wine rack with sliding trays. The ordering process was very easy and delevery tracking was also easy to access and it provided accurate information.... See more
Company details
Written by the company
Wineandbarrels.com er distributør og forhandler af udstyr til opbevaring af vin, samt vintilbehør. Virksomheden er grundlagt i 2008 af Jakob Dau, og er i dag blandt de største i Skandinavien indenfor vinreoler, vinkøleskabe, vinmøbler, vinglas og vintilbehør.
Contact info
Rønnevangsalle 8, 3400, Hillerød
- 71993344
- info@wineandbarrels.com
- www.wineandbarrels.com
4.6
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service
Great Customer Service, quick delivery and good products.
28 November 2025
Unprompted review
Reply from wineandbarrels.com
Dear Laura,
Thank you very much for your kind review! We’re pleased to hear that you had a good overall experience with us, and we truly appreciate you taking the time to share it here on Trustpilot.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Caverack
I ordered a small wine rack. It was on sale. I'm very pleased. Good quality, beautiful wood, fast and careful delivery. I plan to make more purchases from this store in the future.
It's especially convenient that all the cabinets and racks are modular and can be easily assembled into larger units. But even a single small unit can be a real highlight of your home's interior (and not just a place to hold your wine).
1 December 2025
Unprompted review
Reply from wineandbarrels.com
Dear Kate,
Thank you so much for your lovely review! We’re delighted to hear that you’re pleased with your new Caverack module and that you appreciate the modular design.
We’re also very happy to hear that you’re considering future purchases with us – and if you ever wish to create a larger Caverack setup, our sales team is always ready to help and advise.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Great Wine cooler
Great Wine cooler , just as shown at site. Delivery was delayed, but i was informed with status. Was not direct available, but knew that before, was noted.
(reason was malfunction in shippers software)
Happy with this fridge.
2 December 2025
Unprompted review
Reply from wineandbarrels.com
Dear Eric,
Thank you so much for your great review! We’re delighted to hear that you’re happy with your wine cooler and that it matched your expectations. We truly appreciate your understanding regarding the delivery delay and are glad our updates helped keep you informed. Enjoy your new fridge!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Delivery was excellent
Delivery was excellent, good service helping to carry the fridge upstairs….
24 hours in peace and then it’s in use…thanks again…second fridge I by from you guys….
13 November 2025
Unprompted review
Reply from wineandbarrels.com
Dear Per,
Thank you so much for your lovely review! We're really happy to hear that the delivery went smoothly - and how wonderful that this is your second purchase with us!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Reply from wineandbarrels.com
Dear Lis,
Thank you so much for your wonderful feedback - and for taking the time to share it here! We hope you’ll enjoy your purchase and visit us again soon.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
I was supported from start to finish…
I was supported from start to finish and the order tracker worked perfectly.
30 October 2025
Unprompted review
Reply from wineandbarrels.com
Dear Fabio,
Thank you so much for your kind words! We’re really happy to hear that you felt supported throughout the process. We appreciate you taking the time to share your experience.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Good looking wine fridge, fast delivery
Good looking wine fridge and fast delivery. Easy installation
15 September 2025
Unprompted review
Reply from wineandbarrels.com
Dear Peter,
Thank you for your review! We’re delighted to hear that you’re happy with the wine fridge, the fast delivery, and that installation was easy. We hope to assist you again in the future.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
A very fine sales experience
I had a very fine sales experience from the sales person. Ended in an order. It took a few weeks until delivery, but finally it arrived. The product works fine and I am very satisfied.
22 August 2025
Unprompted review
Excellent service
Prompt delivery, carefully handled and packed wine glasses. Smooth, with no issues.
11 September 2025
Unprompted review
Highly recommend!
Excellent communication, respect for deadlines, and compliant products. Highly recommend.
10 September 2025
Unprompted review
Cheers!
Nice site, clear pictures and material choices. Simple ordering - fast delivery.
No ikea stuff - built and ready to place in my ‘space’. Packed well, delivered fast (under promise - over do).
Beautiful material - looks great - very happy. One call to customer services answered immediately. All good.
Happy customer here.
5 September 2025
Unprompted review
Very good communication with the…
Very good communication with the company and very friendly support!
20 August 2025
Unprompted review
Great product and delivery on time.
Great product and delivery on time.
26 August 2025
Unprompted review
Shocking experience
Paid for a wine cooler, money left my account then got refunded a few days later. Then 3 weeks later gets taken out my bank account (me thinking of great product must be ready for shipping )
The did say and emailed me that it will expected in 3/4 weeks.
I called up today 28th of August at 14:10 and I calmly explained the story and the lady got so defensive then starting to get so rude even swore then hanging up on me.
Absolutely shocking experience.
28 August 2025
Unprompted review
I recently purchased a 36 bottle pine…
I recently purchased a 36 bottle pine wine rack with sliding trays.
The ordering process was very easy and delevery tracking was also easy to access and it provided accurate information.
The customer service was excelent and any email's we responed to promply and professionally.
The product itself was well described on the website with full details which made it easy to select and order.
The product is of a high quality, well built and it enhances the room it is now in.
I would have no hesitation in using this company again in the future and I am also very happy to recommend it to others.
19 August 2025
Unprompted review
It was about 1 month to arrive but was…
It was about 1 month to arrive but was clearly informed of the delay. And it came as promised
6 August 2025
Unprompted review
perfect product
perfect product, smooth delivery, customer service reacted promptly on my question
21 July 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.