wisermerchant.com Reviews 118

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the efficient delivery service and appreciate finding products at reasonable prices. Many reviewers highlight the quick shipping and the good condition in which items arrive, often noting that the prices were the best they could find. However, some people were dissatisfied with the response time, reporting issues with unanswered voicemails and a lack of communication regarding order changes or delays. There were also instances where customers received incorrect products or quantities, or experienced significant delays in receiving their orders, or significant issues with order delivery.

What people talk about most

Product

People report ambiguous experiences with product. While many consumers praise the excellent selection, good... See more

Order

Reviewers mention ambiguous feedback about order. While some customers praise the ease of ordering, fast... See more

Delivery service

Customers generally report positive experiences with delivery service, often highlighting fast shipping and... See more

Price

Clients share positive opinions on price. Many reviewers praise the low and reasonable prices, often... See more

Response time

Users describe negative interactions with response times, consistently reporting a lack of communication.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

the order got here in a timely fashion but, unfortunately of the 3 items ordered, I only received two. The receipt implies they the three items ordered so a mistake must have been made at the sellers... See more

Rated 3 out of 5 stars

Ordered quantity of 6 but only delivered quantity of 1. No reason why given just issued a refund for difference. Just the hassle of notifying wisermerchant then providing proof of delivery.

Rated 5 out of 5 stars

I fell in love with this Yardley Lavender hand soap when I first found it in my local discount closeout store but they quickly sold out by the time I came back for more So, I started searching the int... See more


Company details

  1. Health and beauty shop
  2. Vitamin & Supplements Shop
  3. Wellness centre

Written by the company

wisermerchant An e-commerce health and beauty store offers a convenient and accessible platform for customers to explore and purchase a wide range of health, wellness, and beauty products from the comfort of their homes.


Contact info

3.4

Average

TrustScore 3.5 out of 5

118 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

RANCID SMELLING SOAP

I ordered 6 bars of Olive Oil soap and they were rancid smelling and discolored ... when I asked to return them they said NO ... purchased as advertised ... It is beyond me that they could put them in the box to ship them ,they smelled so bad
THEY DO NOT STAND BEHIND THEIR PRODUCT. DO NOT TRUST THEM

12 March 2025
Unprompted review
Rated 1 out of 5 stars

They will steal your money

They sent me the wrong cough medicine. They offered to pay 1/2 of my cost. I told them that I have no use for the medicine and to send a shipping label for a return. After a few more emails to them, they never answered any of them and therefore decided to keep and steal my money. In my opinion, This company has the worst type of people working for them, taking advantage of people who are sick by stealing their needed money for health reasons. Shame on anyone using them.

3 February 2025
Unprompted review
wisermerchant.com logo

Reply from wisermerchant.com

full issued

Rated 1 out of 5 stars

I ordered a certain type of hair…

I ordered a certain type of hair conditioner that was unavailable or much more expensive elsewhere. After almost ten days of no updates, I questioned how the order was progressing. I was told the package was "lost in transit" and I would get a refund in 2-3 business days. No refund, no package, and why didn't they just send a new package? Still monitoring daily.

4 February 2025
Unprompted review
Rated 1 out of 5 stars

This was an awful experience

This was an awful experience. I placed an order for the women's 2 part acne care. It is tablets and a face cream. I received the face cream in a box that was tattered and the tablets were not included. I contacted the company and they told me,"To send in a pic of what I received." I did that and heard nothing back from them. I sent the cream back and they continuously respond by asking for the tracking number. It was only a $14.00 purchase, but it's the principle that they did not stand behind their company. I will never use this company again and their customer service is just awful. I gave one star as I had to give it otherwise they would not get a star from me. I will also rate them with the better business Bureau. I ordered this last fall but do not know the correct date and they still have not made it right as of Feb.03,2025.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service for a super product.

For some reason , Gaviscon has been difficult to find at CVS or Rite Aid other than the cherry flavor (ugh).
I was able to purchase the original tablets at a reasonable price here and it was delivered promptly.
I and my digestive tract thank you.

26 December 2024
Rated 5 out of 5 stars

Best price!!!

Best price!!!
Happy to find the toothpaste for a great price.
Some company's wanted more than triple that amount for just one item.
Thank you for not gouging.

26 November 2024

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