Wisetack Reviews 

932
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 309 reviews, reviewers overwhelmingly had a great experience with this company. The loan application process is consistently described as easy, quick, and smooth, often leading to fast approvals. Customers appreciate the variety of payment plans and the ability to control fund release until services are satisfactorily completed. Reviewers frequently highlight the helpfulness, professionalism, and knowledge of the staff and customer service representatives. The user experience is often praised for its intuitiveness and ease of navigation, making online processes straightforward. Many people found the setup of automatic payments simple and appreciated the availability of 0% interest options, making essential home improvements more accessible.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and simplicity of the... See more

Service

Reviewers mention positive feedback about service, highlighting the ease and speed of the loan application... See more

Payment

People report positive experiences with payment, highlighting the ease and professionalism of the entire... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting agents as helpful, polite, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really didn't think I would qualify for financing for an emergency plumbing repair but was pleasantly surprised by how quickly I did. It covered my repair and gave me workable options for repayme... See more

Rated 5 out of 5 stars

You, as the intermediary loan funding source, between Gemstone Lights and U.S. Bank made the process very intuitive and simple from start to end where I didn't have issues or need customer support hel... See more

Rated 5 out of 5 stars

I had outdoor water line leakage so Icalled Home Pros to come repair the leak. Upon arrival ,they focused on the best correction to solve the continued problem and suggested replacing the main line. W... See more

Rated 5 out of 5 stars

Smooth, quick, painless, professional! And I had control of releasing the funds AFTER services were correctly performed. An option another company does not offer. Whom I'll never use again!! Thank you... See more


Company details

  1. Alternative Financial Services
  2. Financial Institution
  3. Loan agency
  4. Non-bank financial service

Written by the company

Wisetack is the leading Pay Over Time platform for in-person services. Wisetack partners with top SaaS service companies to embed consumer financing directly into their software through a simple API integration. We work with various industries such as home services, dental, elective medical, automotive, veterinary and legal. Service businesses rely on Wisetack to offer their customers flexible point of sale financing, enabling them to quickly and easily pay over time for essential services. Quick decisions, clear terms, and no tricks. What could be better? We're proud to be building a financing option that customers actually love.


Contact info

4.8

Excellent

TrustScore 5 out of 5

932 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(932)

312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to apply and get approved

Easy to apply and get approved

7 July 2026
Wisetack logo

Reply from Wisetack

Thank you so much for the kind words, Eberto! We're glad the application and approval process was quick and easy for you. We're here whenever you need us.

Rated 5 out of 5 stars

Good customer service with good…

Good customer service with good knowledge of how the application process goes with the merchant

7 July 2026
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Reply from Wisetack

Thank you, Carlos! We're so glad our team could guide you clearly through the process with your merchant. We appreciate you taking the time to share this.

Rated 4 out of 5 stars

it's awesome

The app provides a great user experience with seamless access, making it incredibly simple to manage my payments and navigate the platform.

7 July 2026
Wisetack logo

Reply from Wisetack

Thank you so much for the kind words! We're glad you're finding the app easy to navigate and simple for managing your payments.

Rated 5 out of 5 stars

The ease of setting it up

The ease of setting it up! The gentleman AK Waterworks sent was top notch. He was professional, friendly and explained everything for us to understand. It was a pleasure having Matt solve our plumbing problems!

2 July 2026
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Reply from Wisetack

Thank you so much for the kind words, Marilyn! We're so glad Wisetack made it easy to finance your plumbing repair, and that Matt and the AK Waterworks team took such great care of you. We'll pass this along to the team!

Rated 5 out of 5 stars

Wisetack has been the very best…

Wisetack has been the very best experience I've ever had for receiving short-term financing with a 3rd party emergency situation (replacing a large AC central air unit for my home during a heat wave). The company that offered Wisetack as a source of payment assured me that they had good luck, and I have been impressed with the ease and professionalism of the entire process. I would not hesitate to use Wisetack again, and I have recommended them to several of my colleagues and friends.

1 August 2025
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Reply from Wisetack

Thank you, Tom, for such a thoughtful review! We're so glad Wisetack could help make replacing your AC unit more affordable during such an urgent time, and that the process was easy from start to finish. We really appreciate you recommending us to your friends and colleagues!

Rated 5 out of 5 stars

Fast and easy

Fast and easy

2 July 2026
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Reply from Wisetack

Thank you for the 5-star review, Michael! We're so glad the process was fast and easy — we appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

No interest payments and options

No interest payments and options available and ease of application process

1 July 2026
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Reply from Wisetack

Thank you for the 4-star review, James! We're glad you found the no-interest options and application process easy — we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

We just got started with your company…

We just got started with your company and it has been an easy process so far.

1 July 2026
Wisetack logo

Reply from Wisetack

Thank you, Carol! Welcome aboard — glad the process has been easy so far, and we're here whenever you need us.

Rated 5 out of 5 stars

Made it very easy

Made it very easy

1 July 2026
Wisetack logo

Reply from Wisetack

Thank you, Kim! Glad we could make the process easy for you — we're here whenever you need us.

Rated 5 out of 5 stars

The application process was easy

The application process was easy, the rates were competitive, and payment to the contractor was timely.

1 July 2026
Wisetack logo

Reply from Wisetack

Thanks for sharing, Michael! We're glad the application was easy, the rates worked well for you, and your contractor got paid promptly. Glad we could help!

Rated 5 out of 5 stars

Prompt Response

Never heard of Wisetack, like the secure website and the prompt response and approval.

29 June 2026
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Reply from Wisetack

Thanks, Art! Glad you felt good about our secure site and got a prompt response and approval — welcome to Wisetack, we're here whenever you need us.

Rated 5 out of 5 stars

Easy to get a loan.

Easy to get a loan.

29 June 2026
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Reply from Wisetack

Thank you, Carlos! We're glad we could make getting a loan easy for you.

Rated 5 out of 5 stars

Great service

Promptly actions

29 June 2026
Wisetack logo

Reply from Wisetack

Thank you so much for the kind words! We're glad you had a great experience with prompt, easy service — we're here whenever you need us.

Rated 5 out of 5 stars

Easy and fast

29 June 2026
Wisetack logo

Reply from Wisetack

Thank you, Robert! Glad we could make things easy and fast for you — we're here whenever you need us!

Rated 5 out of 5 stars

It was quick and easy to do it online

It was quick and easy to do it online. And we got immediate approval.

26 June 2026
Wisetack logo

Reply from Wisetack

Thanks so much, James! We're glad the online process was quick and easy — and that you got approved right away. We're here whenever you need us!

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