wodar.com Reviews 191

Initially drawn to the great looks of the products on the website, but after enquiring we found the Wodar staff to be very helpful, friendly and knowledgeable. We had our tap fitted yesterday, it looks amazing and the whole service has been 5 star. Thank you!

Great customer service! Stunning selection and high quality product - very pleased!

Excellent range of taps at great prices, my order was processed and shipped very quickly with friendly customer service! Would highly recommend!

An excellent time saving tap with instant boiling water. It looks great in my kitchen - wish I’d got one years ago. Delivery was quick and easy! Highly recommend

I’m a plumber and these are a fantastic instant hot tap at a great price, purchased for a few customers now who are all very pleased. They have a great range of styles and colours, great customer service. I highly recommend them.

Enquired about purchasing a tap, Asked if they would give any NHS discount was emailed back from manager saying they would offer a free filter to thank nhs staff, So i placed and order and when the tap came the Filter promised was missing, enquired and ignored for weeks and then a reply saying they were out of stock but one would be sent, This has not happened been waiting 4/5 weeks and they have stopped replying to any emails, Im dreading if theres a warranty issue, How can they scam us this way and get away with it? If I purchased a filter on their website now its in stock so they do have filters, They basically lied to get our money!

Jonny, This reply is 4 months late and you have my details Wodar promised to send me one but still waiting? Please send one and i will update this review if it turns up?

And you have replied saying you will post one out but lied again its now 19/11/23 and you still have not sent the filter but comment on here you will send one! I dont think possible new customers will trust you after reading this, I certainly dont.

If you do send it i will be happy to update this review until then its over 7 months and constant lies.

Ordered a hot tap as the reviews on the website seemed really good and they offered installation too at a reasonable price compared to their competitors.
Sadly I firstly had problems with organising an installation which ended up taking over a month despite their 10 day promise and their customer service is severely lacking - very polite when you talk to them and always answer the phone but have no concept on how to keep a customer happy by keeping them informed when problems arise. I had to call to chase them constantly despite them promising to call back and me leaving them a day or 2 inbetween to get to me first, which was time-consuming and frustrating.
Then when they went to install, the tap was scratched on an area that was very visible. I've been chasing since to get a new part which I should be able to change myself but again, 2 weeks later, I'm having to chase again as I've had no update from them since the day I complained.
I'm also not convinced about the quality of the tap, especially around the control area, so not sure how long it will last before issues start arising.
You get what you pay for but for the agro I've experienced, I wish I'd paid more and gone for Quooker.
Strangely, they have yet to send me link to review direct to their website....