Wolf & Badger Reviews 59,137

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 8,680 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the overall excellent service. Many people highlight the prompt and speedy delivery, often noting that orders arrive on time or even earlier than expected, with good communication throughout the process. Reviewers frequently mention the ease of placing orders and the unique, stylish items available. However, some customers also noted issues with orders, such as receiving incorrect items, missing products, or discrepancies between the product received and its online description. A few other people also felt that the postage was too expensive or that the quality of certain items, like beads, was not as durable as expected.

What people talk about most

Product

Clients share positive opinions on product quality and uniqueness. Many reviewers praise items like gold... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise items like gold clip-on... See more

Order

Users describe positive interactions with order. Many customers praise the ease of placing orders, the prompt... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and efficient service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

“Absolutely beautiful gold clip-on earrings! They have a classic, elegant look and are perfect for special occasions. The clips are secure and stay in place without slipping off, and they are surprisi... See more

Rated 5 out of 5 stars

Lovely bag purchased. Prompt and speedy delivery. Sadly I was disappointed with the item, not because it wasn't fit for purpose, far from it. It was ideal but for one fault, the leather had a stron... See more

Rated 5 out of 5 stars

This is my first contact with the studio/company but it won't be the last. Order was easy to place and confirmation was posted promptly, as was all information following the entire process. Delivery... See more

Rated 5 out of 5 stars

The overall service makes the experience really great! Quality of the products are amazing, top shelf. Orders always arrive on time exactly as promised and very often before the scheduled delivery da... See more



Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Homewares Shop
  4. Jewellery shop

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The overall service makes the…

The overall service makes the experience really great!
Quality of the products are amazing, top shelf. Orders always arrive on time exactly as promised and very often before the scheduled delivery date. Woolf&Badger I the website to go to if you are looking for something oryginal, unusual or bespoke and of top quality! I honestly recommend it.

8 May 2026
Rated 5 out of 5 stars

I was away when my order came and and…

I was away when my order came and and by the time I realized 2 items were missing I figured it was too late to resolve the issue. Thanks to a rep, Precious, who reached out and followed through I received my missing items promptly. I was surprised and impressed by that level of service

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Waiting far too long for such a small…

Waiting far too long for such a small item…
The delivery timeline was initially suggested and then I had to chase.

Having said that I do love the product

13 May 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,
Thank you for taking the time to leave us your feedback.
We can only apologise for the delays your order encountered, and the inconvenience this caused you.
We endeavour to assist brands to deliver orders as quickly and efficiently as possible, and are so sorry this was not your experience with us this time.
I can see members of our team have been in touch with you, and your order has now been delivered.
If there is anything further we can do to assist you please do not hesitate to get in touch.
Best wishes,
Anita

Rated 5 out of 5 stars

Simple, well designed and made case

This is my first contact with the studio/company but it won't be the last. Order was easy to place and confirmation was posted promptly, as was all information following the entire process. Delivery was very fast and issue-free.
Cosmetic case is made of quality materials and is well styled and constructed. It is sturdy and zippers appear to be strong and easy to slide. The recipient of this gift was very happy with it. Thank you.

11 May 2026
Rated 5 out of 5 stars

Excellent

The earrings arrived very quickly and were very beautiful. I am very pleased and would recommend this company.

7 May 2026
Rated 5 out of 5 stars

New to w&b

New to w&b. Good electronic comms. Delivery on time. Good company retailing independents with unusual and inspiring stock. A convert.

7 May 2026
Rated 3 out of 5 stars

It took a long time to receive the…

It took a long time to receive the item. Then came a cheap pair of sunglasses with too much packaging , masquerading as an expensive pair

12 May 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave your feedback.

We are very sorry to hear that the item you received did not meet your expectations and understand the disappointment this has caused.

We would also like to apologise for any frustration caused by the delivery timeframe and overall experience with your order.

As items are shipped directly by our independent brands, we always endeavour to support timely deliveries and ensure products arrive as expected, and we are sorry this was not your experience on this occasion.

A member of our team will be reaching out to you shortly to discuss this further.

Please do not hesitate to get in touch if there is anything further we can assist you with in the meantime.

Best wishes,
Georgia

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look