Wolf & Badger Reviews 59,136

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 8,680 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the overall excellent service. Many people highlight the prompt and speedy delivery, often noting that orders arrive on time or even earlier than expected, with good communication throughout the process. Reviewers frequently mention the ease of placing orders and the unique, stylish items available. However, some customers also noted issues with orders, such as receiving incorrect items, missing products, or discrepancies between the product received and its online description. A few other people also felt that the postage was too expensive or that the quality of certain items, like beads, was not as durable as expected.

What people talk about most

Product

Clients share positive opinions on product quality and uniqueness. Many reviewers praise items like gold... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise items like gold clip-on... See more

Order

Users describe positive interactions with order. Many customers praise the ease of placing orders, the prompt... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and efficient service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

“Absolutely beautiful gold clip-on earrings! They have a classic, elegant look and are perfect for special occasions. The clips are secure and stay in place without slipping off, and they are surprisi... See more

Rated 5 out of 5 stars

Lovely bag purchased. Prompt and speedy delivery. Sadly I was disappointed with the item, not because it wasn't fit for purpose, far from it. It was ideal but for one fault, the leather had a stron... See more

Rated 5 out of 5 stars

This is my first contact with the studio/company but it won't be the last. Order was easy to place and confirmation was posted promptly, as was all information following the entire process. Delivery... See more

Rated 5 out of 5 stars

The overall service makes the experience really great! Quality of the products are amazing, top shelf. Orders always arrive on time exactly as promised and very often before the scheduled delivery da... See more



Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Homewares Shop
  4. Jewellery shop

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59K reviews

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Rated 5 out of 5 stars

A classic hat, reimagined design. 10/10

Excellent, efficient and 10/10 service provided by Springmoonatelier through Wolf & Badger. Absolutely love the unique design of this classic hat, top quality materials, hand made finish and communication throughout was 1st class. Thank you so much again.

5 May 2026
Rated 5 out of 5 stars

Lovely unique products …

Lovely unique products on their website. I bought gorgeous earrings but found the OG company had a discount code. I cancelled my order with W&B. Jannina Was incredibly gracious and helpful. All sorted within the weekend too. I will be shopping here again

10 May 2026
Unprompted review
Rated 1 out of 5 stars

It’s bad

It’s bad - it’s dirty and the ring lost color after I washed my hands with it - even tho it says water proof . Also shipping took for ever.

3 May 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hi Andrea,
Thank you for taking the time to leave your feedback
I'm sorry to hear that your ring has tarnished and for any disappointment caused by this
I can see that a member of our Customer Care team has reached out to assist with this and to arrange a replacement or refund under our six-month warranty policy
If you need anything else in the meantime, please do let us know
Kind regards,
Daniel

Rated 5 out of 5 stars

What you see is what you get - perfect…

In the past I’ve seen gorgeous clothes advertised on other company sites and bought an item only to be let down on receipt as the quality was very poor. The Wolf and Badger adverts are perfect. What you see is what you get. I am very impressed with the quality and the customer service is brilliant. My order came so quickly too.

8 May 2026
Rated 5 out of 5 stars

I was very happy to be kept in-touch…

I was very happy to be kept in-touch with my purchase and the delivery of my purchase. I knew when it was shipped, an estimated delivery date, and updates along the route. The quality of the product is outstanding and the service is excellent! I absolutely highly recommend Wolf & Badger.

8 May 2026
Rated 5 out of 5 stars

Amazing!

Everything about this was great! It shipped out so fast and was on my doorstep in 5 days. The piece is gorgeous and I’m very happy with the quality. Highly recommend!

7 May 2026
Rated 2 out of 5 stars

70% Markup Relative to Direct Brand Ordering, Bait and Switch

The item is beautiful and arrived on time. That being said, after placing my order, I noticed that Wolf and Badger had a 70% markup on the product relative to directly buying from the brand website. This included international shipping and other fees on both orders. Despite saying they would honor a price match on one of their brands' website, Wolf and Bader refused to honor the significantly lower price on the brand's website or provide relief from their 70% markup. They even refused to honor a lower price that was displayed on their own website for the same product on the same day as the higher priced order. Their price match and extreme markup are a Bait and Switch, will not be trusting Wolf and Badger in the future.

7 May 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave us your feedback.

We sincerely apologise that we were not able to price-match the item you were looking at on this occasion.

Our pricing may vary from that listed on the designer's website due to several factors.

We build the cost of duties, taxes and a number of other administrative fees which we need to pay when the item crosses customs zones, into the price of your order so there are not any extra fees that will need to be paid later on.

This is often not done on other sites, meaning that the item’s price either increases at checkout or additional fees are required before the item can be delivered to you, making the item more expensive in the long run.

On this occasion, we were not able to price-match the item due to it being an international shipment. We apologise for any disappointment caused by this.

If there is anything further we can do to assist you please do not hesitate to get in touch.

Best wishes,
Anita

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