Woodsoncars Reviews 

52
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff for providing clear guidance, making the entire car-buying and financing process remarkably smooth and stress-free. Consumers also appreciate the refreshing, transparent, and pressure-free sales approach, alongside exceptional customer service that ensures every question is thoroughly answered. However, some customers also noted frustrating experiences involving undisclosed vehicle damage upon delivery and difficulties when attempting to resolve post-purchase complaints with the management team. A few reviewers mentioned encountering unexpected delays and communication hurdles when trying to address significant mechanical or cosmetic defects found after completing their purchase.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, helpful, and knowledgeable... See more

Service

Consumers find service to be positive, highlighting a smooth, stress-free process from start to finish.... See more

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings ranging from high satisfaction to... See more

User experience

Customers had positive experiences with user experience, highlighting the friendly staff, helpful guidance... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Woodson Cars to look for a car and had a really great experience. The facilities were excellent and very welcoming. A special mention to Brad, who was absolutely great! Very friendly, hel... See more

Company replied

Rated 5 out of 5 stars

I’m not usually one to leave reviews, but I recently purchased a Mercedes A Class from Woodson Cars and I honestly couldn’t be happier with the experience. From start to finish, the service was su... See more

Rated 5 out of 5 stars

Buying a new car is always a daunting experience and in the past I have dreaded it but this time was the complete opposite. My experience at Woodson was fantastic. They spent so much time showing me o... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. Brad was friendly, knowledgeable, and made the whole process of buying and financing my car smooth and stress free. Everything was explained clearly with no pres... See more


Company details

  1. Car dealer
  2. Motor vehicle dealer
  3. Used car dealer

Written by the company

"Woodson Cars Ltd is a premier used car dealer in Cadishead, Manchester, renowned for our extensive range of quality second-hand vehicles. As a trusted car dealer and motor vehicle specialist, we offer competitive car finance options and robust warranties. All vehicles are given a Pre-Delivery Inspection by an independent garage and a full HPI check on every car we sell. Proudly serving local areas such as Irlam, Partington, Warburton and Urmston, our friendly team ensures a smooth, stress‐free buying experience. We pride ourselves on personalised service, with every car featuring a full service history and rigorous inspection. Part exchange is welcome. When searching for quality second-hand cars in Manchester, choose Woodson Cars."


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(52)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve bought a few cars from here now…

I’ve bought a few cars from here now and had great service every time. I dealt with Sophie and she explained everything and helped me choose the right car
I’d highly recommend Woodson Cars Fantastic service with the right price.

2 February 2026
Unprompted review
Woodsoncars logo

Reply from Woodsoncars

Thanks so much for your continued support — it genuinely means a lot to us that you’ve come back to us again.
Great to hear you’ve had consistently good experiences, and I’ll definitely pass your kind words on to Sophie — she always takes the time to make sure customers feel confident in their choice.
We really appreciate the recommendation. Enjoy the car, and whenever you’re ready for the next one, we’ll be here to help 👍

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, Sophie handled the sale with professionalism and I wouldn’t hesitate in buying from them again. Great company

2 January 2026
Unprompted review
Woodsoncars logo

Reply from Woodsoncars

Thanks very much for the fantastic review — we really appreciate you taking the time to share your experience.
Great to hear everything went smoothly from start to finish, and I’ll make sure Sophie sees your kind comments — she’ll really appreciate that.

Thanks again for the recommendation and for choosing us. Enjoy the car, and we’ll be here whenever you need anything in the future 👍

Rated 5 out of 5 stars

Cannot fault the service had whilst…

Cannot fault the service had whilst buying my new car

Would definitely recommend woodson cars

10 February 2026
Unprompted review
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Reply from Woodsoncars

Thanks very much for the great review — we really appreciate you taking the time to share it.
We’re delighted to hear you were happy with the service and that everything went smoothly with your new car purchase.
Thanks again for the recommendation — enjoy the car, and if you ever need anything in the future, we’re always here to help 👍

Rated 5 out of 5 stars

Buying a new car is always a daunting…

Buying a new car is always a daunting experience and in the past I have dreaded it but this time was the complete opposite. My experience at Woodson was fantastic. They spent so much time showing me options that worked for me and my financial situation, I literally couldn't fault any part of it. I was being looked after by Brad. He took time to find out exactly what I wanted and was honest about what was and wasn't possible. It was a really refreshing sales experience. I would highly recommend Brad and the team to anyone looking for a new car. Well done Woodson for the way your staff look after customers. A well deserved 5*

1 February 2026
Unprompted review
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Reply from Woodsoncars

Thanks so much for the fantastic review — it really means a lot to the whole team.
We know buying a car can sometimes feel daunting, so it’s great to hear this experience felt relaxed, honest and positive for you. I’ll make sure Brad sees your comments — he’ll really appreciate that. He always works hard to match customers with the right car and finance options in a clear, straightforward way.
Thanks again for the recommendation and for choosing Woodson Cars. Enjoy the car, and if you ever need anything in the future, we’re always here to help 👍

Rated 5 out of 5 stars

5* service

5* can’t fault Brad he found me exactly what I wanted and within budget which is a bonus :) thank you

7 January 2026
Unprompted review
Woodsoncars logo

Reply from Woodsoncars

Thanks so much for the 5⭐ review — we really appreciate it.
Great to hear Brad was able to find exactly what you were looking for and keep it within budget as well. I’ll make sure he sees your comments — he’ll be pleased to hear that.

Enjoy the car, and if you ever need anything down the line, we’re always here to help. Thanks again 👍

Rated 5 out of 5 stars

Amazing!

We visited Woodson Cars to look for a car and had a really great experience. The facilities were excellent and very welcoming. A special mention to Brad, who was absolutely great! Very friendly, helpful, and made the whole process easy and relaxed.
It was especially nice that they had a games room for the kids, which made the visit much more enjoyable for the whole family. We were also offered free drinks, which was a lovely touch and really added to the customer experience.
Overall, a brilliant garage with great staff and facilities. Highly recommend Woodson Cars!

3 February 2026
Unprompted review
Woodsoncars logo

Reply from Woodsoncars

Thanks so much for the fantastic review — we really appreciate you taking the time to share your experience.
Great to hear you found everything welcoming and relaxed, and I’ll definitely pass your kind words on to Brad — he’ll be really pleased to hear that. We’re glad the games room and refreshments helped make the visit easier for the whole family too.
Thanks again for the recommendation — it means a lot. Enjoy the car, and whenever you need anything in the future, we’re always here to help 👍

Rated 5 out of 5 stars

Really helpfull people went looking for…

Really helpfull people went looking for a car nothing to much trouble I would recommend this car company

14 January 2026
Unprompted review
Woodsoncars logo

Reply from Woodsoncars

Thanks very much for the kind review — we really appreciate it.
We’re glad you found the team helpful and that everything felt easy and straightforward. That’s exactly the experience we aim to give every customer.

Thanks again for the recommendation, and if you ever need anything in the future, we’re always here to help 👍

Rated 1 out of 5 stars

Was Told They needed £250 Deposit to…

Was Told They needed £250 Deposit to “Bring the car to the Front. This is before I even looked at the car . Brought out a BMW Convertible £3k over Book Price , said I would get my Deposit back . I rang twice to ask why I did not get my £250 back was told “Both “ times They would sort the refund ! Rang 05/09/2024 spoke to very Rude man who said I was lying and because the finance had been applied for I would not be entitled to £250 deposit back . I put phone down “Told him to get Sophie to ring me I would speak to the” organ grinder not the monkey” . He then blew my phone up with 10 other calls ; because I would not answer left an abusive Was Told They needed £250 Deposit to “Bring the car to the Front@ This is before I even looked @ the car . Brought out a BMW Convertible £3k over Book Price , said I would get my Deposit back . I rang twice to ask why I did not get my £250 back was told “Both “ times They would sort the refund ! Rang 05/09/2024 spoke to very Rude man who said I was lying and because the finance had been applied for I would not be entitled to £250 deposit back . I put phone down “Told him to get Sophie to ring me I would speak to the” organ grinder not the monkey” . He then blew my phone up with 10 other calls & because I would not answer left an abusive rude message , “if I do not ring him back today to speak to Him ! I will not get my Deposit Back!” I would rather loose £250 than allow this man to bully me & I will be consulting my credit card company & the police rude message , “if I do not ring him back today to speak to Him ! I will not get my Deposit Back!” I would rather loose £250 than allow this man to bully me ; I will be consulting my credit card company also the p

5 September 2024
Unprompted review

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