Woot Reviews 185

Sent me wrong product and incorrect product was in absolutely disgusting, disease ridden nasty shape, then offered me a partial refund to keep it to offset their return shipping cost.

Ruined my Valentine's day surprise with false promises.

Atrocious quality, people, processes.

Do not shop here. Protect yourself from these fraudsters.

It's been ~2 weeks and I'm still fighting to get my money back.

This company is run like 10 high school sophomores are in charge. They try to be so clever at every turn, with puns and innuendoes. Even when addressing problems. I have ordered 8-10 things over the years and had problems with half I'd guess. They aren't above selling used or open box items as new. Take a long time to ship. Take a long time to refund your money. Just hasn't been a good consistent experience for me. I finally unsubscribed from their emails not wanted to be tempted to ever order again from them.

This company is terrible at customer service!!!! I dont know how they are affiliated with Amazon ..I have not recieved product i ordered and woot hasnt responded to emails after 2 weeks

Product was not working properly. I tried to contact woot surport with no luck. I did this 5 times. I used woot because they are now part of Amazon who I love. Made the bad mistake by using woot. Now I have a damaged item and can not return. Great job Woot now I know why your rating is so low.

People from this company Hr approached me to give job, by just making payment from my card and I will get commission on this. Such a fraud. They just want to loot your money.

I ordered an iphone 12 pro (blue) from Woot on 12/2/22. Yesterday, I received a package from them with a green iphone 11. The only way to contact them is to write them a letter or email them. I emailed them yesterday as soon as I saw it was the wrong phone and their page says they will respond within 24 hours. Several hours later past the 24 hours and no response. I have emailed their customer service and their feedback page. I was hoping to have a new iphone before Christmas and the only way I can see that happening is to find one on Amazon or eBay. When I do hear from Woot I am sending the phone back to them and getting a refund. With such lacking and poor customer service, I won't be ordering from them again and I recommend that you don't either.

I placed an order for a laptop today. After I ordered I got a fraud alert from my credit union NFCU. Woot order was made thru my Amazon Prime store card. Woot attempted to charge my Amazon card and amazingly my NFCU bank card too. Double dip for 1 purchase? Order cancelled and hopefully without a hitch. No more woot for me.

I placed an order with Woot and received confirmation and UPS tracking info but yet still 3 weeks later nothing!!! It keeps saying delayed but unless UPS has united pony or mule division I cannot understand what the delay could be? Thank goodness I didn’t spend any significant money with these people.

I bought a 1200 USD laptop. 3 days later it has not shipped. No reply to email. 15 minute hold on phone and got disconnected

super slow shipping and hard to get return going. You can't reach them by phone. The call drops after 20-30 mins wait. Email reply is super slow. Defective item shipped to me and the return is painful. Non-exist support.

Shopping on woot is great. I’ve been a shopper on woot since 1999. I bought an Upgrow phone cable to charge my phone. The cable works great and is very fast charging. I love it!!!

The order hadn't shipped after 15 days. Repeated phone calls resulted in the same response, "delay is the result of technical issues". I was given various ship dates, but none were realized. Customer Service does NOT exist. They DO NOT care.

Scam people be careful they stole my info stop using my email they ship stuff to 456 langtown road toledo oh 436 stop stealing people info fraud fraud fraud

As a Prime member, I've purchased plenty of items via Woot and received free shipping. As I write this in April 2022, however, Woot's discount prices are increasingly rare. Some nearly identical items are more expensive than on Amazon, often without accompanying reviews. Today, a whole page of "gardening" items was shockingly pricey -- items such as garden gnomes, rain-drip chains and bags of flower bulbs, the latter of which Home Depot offers for a cheaper cost. I was willing to endure the Woot monkey nonsense for potential discounts, but low prices are increasingly rare.

I ordered Phillips earbuds and got wall mount brackets! HOW? No refund was issued

I try, and keep my eye on the woot app, it's an Amazon company, so you know you will get your stuff. I have ordered a good bit of stuff from there, and it always comes fast, plus the prime membership shipping helps. I find that there is a lot of computer hardware, if you can get to it fast, you can get a deal. All in all it's a great place for finding deals of hardware, phones, household goods, you name it. It's always a good experience when buying from woot, thanks!

Total scam. Item didn’t work. Like not at all. Can’t return it (under$20) complete rip off!

In general, I love Woot.com for tech purchases (it is the homepage of my browser to not miss any daily deals) and almost all of my computer related gear is from this website thanks to its awesome prices (I don't mind refurbished). The app could use some work though :)

Fail to ship orders properly and quite often things are broken or refurbished. Amazon often has same items cheaper. Customer service is not good. Avoid when you can.

I bought an iBuyPower gaming computer through WOOT. It had all the specs and components I wanted at a great price. It arrived within a week. I got it set up and am very happily gaming with my new computer. I would recommend this computer to anyone.