Quite expensive, but overall satisfied with what they offer. If you purchase the base plan, there isn't much you can do with customization, and most of the features require upgrades, which is a bit a... See more
Company replied
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What people talk about most
Based on these reviews
Trying to work within one of your themes has been a steep uphill learning process. I wish your interface and UX was easier to understand and faster to figure out. Your helpful support videos were defi... See more
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Nick was incredibly knowledgeable, patient and easy to understand. His follow up videos were very helpful and made it easy for me to work on my website on my own schedule. I am closer to launching my... See more
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Great! I've ditched elementor and using Gutenburg alone. So much simpler. The addition of 'Claude" ai assistant has taken things up a notch as well. If you have a wordpress self hosted site do yoursel... See more
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Company details
- Web hosting company
- Business-to-Business service
- Ecommerce solution provider
- Software company
- Software Vendor
- Website designer
About WordPress.com
Written by the company
Powering everything from personal blogs to billion-dollar company websites, WordPress.com is the all-in-one platform designed for success.
Where others cut corners with off-the-shelf solutions, we're built from the code to the metal to make WordPress sing — with 20+ years of expertise behind us. We offer lightning-fast, fully managed hosting, so you can focus on your business, not technical headaches.
Why WordPress.com?
- Endless possibilities: Whatever you’re building, we’ve got you covered — from personal blogs to online stores, portfolios to professional service sites, and more.
- Unmetered traffic: No bandwidth limits or visitor caps, so your success never comes with surprise overage fees.
- Built for WordPress from the ground up: Custom 28+ location CDN, burst scaling, automated data center failover, and 99.999% uptime.
- Fully managed hosting: No technical skills necessary — we handle hosting, security updates, daily backups, and maintenance automatically.
- Unbeatable security: Sleep easy with 24/7 security monitoring, malware scanning and removal, DDoS and WAF protection.
- Developer-friendly tools: Staging sites, GitHub deployment, SFTP/SSH, WP-CLI, and direct wp-admin access.
- 24/7 support: Round-the-clock assistance from the WordPress experts.
Whatever you’re building, with WordPress.com you get everything you'll ever need to build and grow your site — all in one place.
Written by the company
Contact info
United States
- www.wordpress.com
3.6
Average
4K reviews
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Words by WordPress
Efficient and Reliable with a friendly customer service resulting in my total satisfaction.
1 October 2025
Reply from WordPress.com
Hi Colonel,
Thank you for sharing your feedback! We are delighted to hear that you enjoy the simplicity of creating content with WordPress.com.
All the best,
The WordPress.com Team
Excellent support for WordPress
Excellent support for WordPress. Kudos to Dave.
Don't have time to find exact dates but answered many questions and set up a beautiful website.
1 August 2025
Reply from WordPress.com
Hi Lynda,
Thanks so much for the kind words! We're thrilled to hear that Dave was able to help answer your questions and set up a beautiful website for you. We'll make sure he sees your feedback. It'll make his day!
We appreciate you taking the time to share your experience.
All the best,
The WordPress.com Team
Wordpress just keeps getting better
Wordpress just keeps getting better. Thanks to all the team for having your customer's best interests at heart. Every time I update y site I see enhancements that help my online presence.
6 October 2025
Reply from WordPress.com
Hi Peter,
Thanks so much for the kind words! It's really rewarding to hear that you're seeing the improvements we're making and that they're helping your online presence.
We appreciate you being part of the WordPress.com community!
Best,
The WordPress.com Team
I found it very difficult to use and…
I found it very difficult to use and found another that is more simplistic to use.
28 August 2025
Reply from WordPress.com
Hi Carmen,
Thank you for your feedback. We understand that starting out can feel difficult. If you change your mind and want to try again, we have some free video courses that might help make things easier: https://wordpress.com/support/courses/.
If you need any assistance, you can click the question mark in the upper right corner of your dashboard or visit https://wordpress.com/support/contact/ to get help from our support team.
Best regards,
The WordPress.com Team
Useful for memories
To have my photos on Wordpress is useful when someone wants to see my work during the Troubles in Northern Ireland. I’m 82 now and find using computers quite difficult.
Could you please remove the captions on the photos to below the photos for me. Would make my website better.
Thank you.
Fred Hoare former photojournalist.
5 October 2025
Reply from WordPress.com
Thank you, Fred, for sharing your experience and for trusting WordPress.com to showcase your important work. We truly appreciate you taking the time to share your thoughts.
Regarding the captions, I have sent you details on how to make the changes to the email address attached to this review.
The WordPress.com Team
I really enjoy the simplicity of…
I really enjoy the simplicity of creating a document on Wordpress!
5 October 2025
Reply from WordPress.com
Hi Evangelia,
We are pleased to hear that you enjoy the simplicity of creating content with WordPress.com. One of our goals is to make publishing as straightforward as possible, and we're thrilled that you're having a great experience.
All the best,
The WordPress.com Team
WordPress has been a good platform for…
WordPress has been a good platform for us. Our subscribers are in the 2 digits but largely because we are not connected to other platforms. So that means that WordPress on its own does not have high exposure and likely isn't meant to. We are two contributors on this one site that are less technically capable than most, I suspect, so my expectations are not high and consequently, mostly met. - Mike
14 November 2024
Reply from WordPress.com
Hi Mike,
Thanks for sharing such an honest and thoughtful review! We appreciate that WordPress is meeting your expectations, even as a smaller site with limited technical resources. That's really what we aim for—making website creation accessible to everyone, regardless of technical skill level.
WordPress.com on its own isn't primarily designed for high exposure—that typically comes from actively connecting to social platforms, SEO work, and outreach. But we're glad you've found it to be a reliable platform for your content and that it's working well for you and your co-contributor.
If you ever want to explore ways to increase your reach or have questions about growing your subscriber base, feel free to reach out at https://wordpress.com/help/contact. We're always here to help!
Best regards,
The WordPress.com Team
Website Assignment
I had to create a website as a college project. WordPress was easy to use and allowed me to get the information published online.
5 October 2025
Reply from WordPress.com
Hi Erica,
Thanks for your feedback! We're so glad WordPress made your college project easier and helped you get your content published quickly. That's exactly what we're here for—making website creation accessible, especially when you're working on a deadline.
Best of luck with your assignment, and we hope WordPress continues to work well for any future projects!
All the best,
The WordPress.com Team
Part of the team
We work with Wordpress for more than 6 years now and they're always helpful no matter how little our problem or question is, and the ever-evolving site-building interface is also very user-friendly.
1 October 2025
Reply from WordPress.com
Hi Necmi,
Thank you for your kind words and for being a valued member of the WordPress.com community for over six years. We are so glad to hear that you have consistently found our support team to be helpful and the interface to be user-friendly.
We appreciate you taking the time to share your feedback!
Best regards,
The WordPress.com Team
So far so good
So far, in my experience with you since about 2008 or so, you’ve been great. You still seem to put the user first. Please keep doing so.
20 August 2025
Reply from WordPress.com
Hi Dan,
Thank you for your feedback. We’re so glad to hear you’ve had a great experience with WordPress.com over the years. We truly appreciate your long-time support.
Best regards,
The WordPress.com Team
Being able to use my phone on the beach…
Being able to use my phone on the beach to blog post with hyperlinks and images from iPhoto and my iPhone makes it easy and fun to share my work with others.
5 October 2025
Reply from WordPress.com
Hi Douglas,
We are glad to hear that you're enjoying the ease and fun of blogging from your phone!
Thank you for your feedback.
Best regards,
The WordPress.com Team
Fair service.
I have asked a favour in figuring out a review form and the assistant was helpful and kind.
3 October 2025
Reply from WordPress.com
Hi Teka,
Thanks so much for your kind words! We're really glad to hear our support team was helpful and kind while assisting you with your review form. That's exactly what we aim for—being there when you need a hand.
If you ever need help with anything else, don't hesitate to reach out. We're always happy to help!
Best regards,
The WordPress.com Team
Money hungry
It won't allow me to add a second page for other things without paying even more money to it.
1 September 2025
Reply from WordPress.com
Hi there,
Thank you so much for taking the time to share your feedback - we completely understand how frustrating it can feel to run into limits when trying to expand your site. On WordPress.com, each plan includes a set of features, and all paid plans let you add as many pages as you’d like.
If you’re hoping to create a completely separate site for different content or a unique setup, that would need its own plan.
If you haven’t already, please feel free to reach out via https://wordpress.com/help/contact - we’d be happy to take a closer look and see how we can help. Your feedback means a lot, and we truly appreciate you sharing it.
Best,
The WordPress.com Team
My only complaint about Wordpress is…
My only complaint about Wordpress is that from time to time the master page will change without warning and explanation. It takes me time to locate features and learn the new procedures.
5 October 2025
Reply from WordPress.com
Hi Richard,
Thanks for your feedback. We totally understand how frustrating it can be when the interface changes unexpectedly—having to relearn where features are located and adapt to new procedures takes time and effort.
We're always working on improving the platform, and your feedback about communication around updates is really valuable. We want to balance making improvements with keeping things familiar and easy to navigate.
We appreciate you sticking with us, and if you ever have questions about locating a feature after a change, our support team is always here to help at https://wordpress.com/help/contact
Best regards,
The WordPress.com Team
Top-Tier Word Press Website Design Features
All Word Press website building features were easy to access, worked smoothly, and significantly strengthened the overall skills of the user and the site design results.
4 September 2025
Unprompted review
Reply from WordPress.com
Hi there,
Thank you for your feedback. We’re glad to hear that you found WordPress.com’s website building features easy to access and that our platform is working well for you.
Thanks for being a part of the WordPress community!
Best regards,
The WordPress.com Team
Reply from WordPress.com
Hi Surendra,
Thanks for taking the time to share your experience! We're glad to hear you're finding the platform easy to work with and that you can make the changes you need to your site.
We appreciate you being part of the WordPress.com community!
Best,
The WordPress.com Team
Build a professional-looking business website yourself without paying thousands to a designer!
I was able to build a professional- looking website for a family business by starting with one of the available templates. Yes, there was a learning curve, and I still stumble a bit with the photo galleries, but overall my experience with WordPress.com has been quite positive. I do have experience managing other websites but had never built one myself. My only critique is that the short instructional videos in the Help menu are difficult to understand because the narrator speaks much too quickly and 'staccato'. Please slow them down. They are too fast for captions to keep up. I have resorted to using off-brand videos found in Google searches with some success. Also a lot of trial and error! WordPress.com is NOT for absolute beginners. But if you have some website experience and trust their process, WordPress.com will work well for you. And I greatly appreciate the one-stop-shop aspect of registering the domain name, site building, and hosting all in one place. Your 3 year discount was nice.
11 July 2025
Reply from WordPress.com
Hi there,
Thank you so much for your valuable feedback! We're glad that you've had an overall great experience with our platform, and that you've been willing to embrace the learning curve while building your website on WordPress.com.
We also acknowledge your concerns and suggestions about the delivery of our support instructions. Our goal is to have our built-in tools accessible for all skill levels, so we'll surely refer to your feedback to further refine our support guides and tutorials.
We appreciate how thoroughly you've shared your thoughts and concerns, and for trusting our platform with your hosting needs. Thank you again, and feel free to reach out to our support team if you need any assistance in the future.
Best regards,
The WordPress.com Team
Success and Support
I have been using Wordpress for about five years and Wordpress has never let me as I have built a source for my thoughts and stories and publishing opportunities for others.
4 June 2025
Reply from WordPress.com
Hi D. Dunaway,
Thank you for sharing your feedback! We're so glad to hear you've had a good experience with WordPress.com, and we appreciate your loyalty and trust with our platform over these five years.
Best regards,
The WordPress.com Team
Good value & straightforward use
Using Wordpress for articles with photography. It is straightforward to use, flexible enough for my needs, and comes at reasonable cost. Very happy user!
4 October 2025
Reply from WordPress.com
Hi Richard,
Thanks so much for your kind words! We're really glad to hear WordPress is working well for your articles with photography. It's great to know the platform is meeting your needs with the right balance of ease and flexibility—and at a reasonable cost too!
We're thrilled to have you as a happy user.
All the best,
The WordPress.com Team
Frustrating blocks
The blocks are extremely frustrating. There is no consistency in spacing even when you’re working in one box. I shouldn’t have to watch a video to figure it out. What I do enjoy about it even if it cost me an additional price is that I can create labels straight from my site.
4 October 2025
Reply from WordPress.com
Hi there,
Thanks for sharing your feedback with us. We're sorry to hear the block editor has been frustrating, especially with spacing inconsistencies. You're absolutely right that it should be more intuitive without needing to watch tutorials to figure things out, and we appreciate the honest feedback to help us improve.
We really appreciate you highlighting what's working well, too. Glad the label creation feature is valuable for you!
We've reached out to you directly to learn more about the spacing issues and explore other ways we can help improve your site. Please keep an eye out for our email.
All the best,
The WordPress.com Team
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