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Rated 1 out of 5 stars

Wouldn't bother, waited weeks for order and there were items missing despite emailing no response and no refund forthcoming, using The Uniform Room instead as they have excellent communication, speedy... See more

Rated 5 out of 5 stars

I have used workwear crew on two separate occasions now and owner has always been polite and friendly to me giving me advice most cost effective way. He’s delivered on both occasions. Happy wi... See more

Rated 1 out of 5 stars

Shocking customer service. Paid for some workwear and had to wait months for it, rang a couple times asking for an eta and the male member of staff just hailed abuse over the phone. Popped in a... See more

Company replied

Rated 1 out of 5 stars

No communication whatsoever, no confirmation of order, no invoice or delivery note, no instructions on how to return. Nobody called me back after saying they would. Unacceptable. *Edit following re... See more

Company replied

Company details

  1. Printed clothing store
  2. Clothing Shop
  3. Clothing supplier
  4. Custom T-shirt Shop
  5. Work Clothes Shop

Information provided by various external sources

Workwear Crew are a leading supplier of embroidered & printed workwear, uniforms, promotional clothing,custom designs & PPE based in Bradford.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

33 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Wouldn't bother

Wouldn't bother, waited weeks for order and there were items missing despite emailing no response and no refund forthcoming, using The Uniform Room instead as they have excellent communication, speedy delivery and everything you need for your business, they even send you updates on your order and tracking info - Workwear Crew could learn a lot from them. Avoid if I were you. Very disappointing.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have used workwear crew on two separate occasions now and owner has always been polite and friendly to me giving me advice most cost effective way. He’s delivered on both occasions.

Happy with the service and happy with the workman ship.

Thank you.

Singh4Supper

1 March 2023
Unprompted review
Rated 1 out of 5 stars

Shocking customer service.

Shocking customer service.

Paid for some workwear and had to wait months for it, rang a couple times asking for an eta and the male member of staff just hailed abuse over the phone.
Popped in after around 6months to ask for a refund while with my son to get more abuse and swearing.
Politely asked to keep the swearing down and for my money so I don't have to be in there any longer than I needed to be.

Wouldn't recommend ever using them and have since gone elsewhere ourselves.

26 March 2022
Unprompted review
Workwear Crew logo

Reply from Workwear Crew

Hello Nick we have look into your review please can you provide an order number so we can look into this however we feel you have the wrong company in the last 12 month we have had 2 female staff only you stated a male staff on phone & in shop also) hence your review states abuse and swearing in front of your child ?
Writing a false review is a criminal offence i urge you to look at any correspondence you had with your supplier (as is clearly is not us) you can email us on below .
We have also reported your account this will be look into.
You can email or call us on 01274 906050
sales@workwearcrew.com

Rated 1 out of 5 stars

The worst

The worst, online, experience I think I've ever had!
Customer service throughout has been appalling and I had to wait 19 working days for a simple delivery.
And not once did they offer any apology

Be warned.........

18 March 2023
Rated 4 out of 5 stars

Good quality jacket

Like the jackets disappointed the black not available it was when I placed order? Had navy instead. Had around 6 of these jackets in total.

4 November 2022
Workwear Crew logo

Reply from Workwear Crew

Hello Janet,
We are ever so sorry about the black jacket not being in stock, we will try and do better in future thank you once again for buying from us.
Thank you
Workwear crew team

Rated 5 out of 5 stars

I've always had great customer service

I've always had great customer service.
I expect excellence - Workwear Crew have always delivered on time, great quality branded goods and are a pleasure to communicate with on the couple of occasions I needed clarification.
No-one can get things right all the time but these guys come pretty close.

20 April 2021
Unprompted review
Rated 1 out of 5 stars

Avoid total waste of time.

Avoid waste of time.

After placing my order I was told the item would be with me in 7 days!! I waited 14 before emailing to ask what was happening and was then told it was out for delivery give it a couple of days!! Waited another week and asked again and was told they would phone dpd and get back to me. Never did! all while not receiving a dispatch or tracking number!! I have now had to do a chargeback with my bank to get my money back!!!! Total waste of time!! I wouldn’t trust them to walk my dog never mind anything else

18 December 2020
Unprompted review
Rated 1 out of 5 stars

No communication whatsoever

No communication whatsoever, no confirmation of order, no invoice or delivery note, no instructions on how to return. Nobody called me back after saying they would. Unacceptable. *Edit following reply. How would you like me to find this order number? Given that I have not had an order number and my crystal ball is broken, this is also an unacceptable response. I have emailed you to find out what to do next, so I expect this to be your top priority, I don't expect there is more than just me experiencing issues like this, so it shouldn't take you too long?

29 November 2020
Workwear Crew logo

Reply from Workwear Crew

We are very sorry to hear this please can you provide us with your order number starts with WEB so we can look into this further please email to bradford@workwearcrew.com
Again please accept our apologies in advance.

Sarah.

Rated 5 out of 5 stars

Impressed by the range of products

Impressed by the range of products and there’s every combination of colours to suit your needs. Bought a polo shirt with customisations in embroidery. Very easy to get the design ordered and received a copy of the design before going ahead. Had a query and it was easy to make contact and the response was quick and clear. Very happy with the end product. The quality of both the shirt and the embroidery were excellent . Definitely recommend and will come back again to order more in the future.

21 November 2020
Rated 5 out of 5 stars

Helpful and fast

Helpful and fast replies when i had questions.
Ordered shirts for my business, slightly thin material but they look fab and i am very happy with them!
Would reccomend

9 November 2020
Workwear Crew logo

Reply from Workwear Crew

Thank you .


Rated 5 out of 5 stars

Cannot fault Workwear Crew

Cannot fault Workwear Crew, order was placed, received a quick digitised image and approved. Then order was processed fast and delivered very quick. Great quality and service. Will certainly be ordering from again.

5 November 2020
Workwear Crew logo

Reply from Workwear Crew

Hello Daniel thank you very much for your review ,We look forward to working with you in the near future.

Sarah

Rated 5 out of 5 stars

Excellent service by Ranjit

Excellent service by Ranjit.
Quality of the order was great and we are very pleased and will continue to use Workwear Crew again.
GreenHavenLtd

22 September 2020
Unprompted review

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