World Waze Reviews 

327
TrustScore 1.5 out of 5

1.7

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Rated 2 out of 5 stars

USELESS FOR MOTORCYCLES Poorly designed in a number of ways. Has non-timing-out pop ups whilst navigating that require you to manually touch 'no' (illegal in the UK). Today's was to accept or rej... See more

Rated 2 out of 5 stars

They started to prioritise the fuel company's instead of customers. Do jot trust waze regarding your travel route. Use map or motorway signs better.

Rated 2 out of 5 stars

I wanted to go from Samoens to Flaine in the Haute Savoie region of the French Alps. The directions given took me the exact opposite direction for about an hour. Thinking this is just one error due si... See more

Rated 1 out of 5 stars

Waze recently change text color to blue on black background... Very difficult to read, what were they thinking? It's more dangerous, almost impossible to read with sunglasses on. For anyone who must... See more

Company details

  1. Software company
  2. Software Vendor

Information provided by various external sources

waze is a free mobile navigation application for your iphone or android that allows drivers to build and use live maps, real-time traffic updates and turn-by-turn navigation to improve their daily commute


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1.7

Bad

TrustScore 1.5 out of 5

327 reviews

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1.7

All reviews

(327)

30 reviews in the last 12 months

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Rated 2 out of 5 stars

Consecutive shockers

For the second week running, Waze has driven me into an accident and motorway closure. Absolutely shocking.

I will be deleting the app and using Google maps / satnavs going forward if I ever start moving again

21 September 2025
Unprompted review
Rated 1 out of 5 stars

The most awful customer service

The most awful customer service. Absolutely useless. I logged an issue due to Waze directing me on a restricted road, I incurred an £80 for it. Didn’t know the area, relied on Waze to get me home. All I asked is that they update their map route so other drivers don’t follow the same route and get PCN like I did! Issue with the app, only showed Canada and we are in the UK. Customer service don’t want to hear it, giving generic crappy replies. So beware people, use at your own risk, I’ve deleted the app because I’m not trusting Waze to update routes that they are now aware are restricted, they couldn’t get two damns about drivers paying heavy fines so it’s a goodbye from me.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Is waze set by local country regulation…

Is waze set by local country regulation to make you waste your time and money ,??
Today's test just proved it.
I know the road to go to my favourite restaurant per heart, not my partner, and he always be stuck in a big traffic jam, as he used waze. I don't use waze and take another road.
I input the destination into waze, and of course, it suggested the same road as my partner usually takes.
This day, we took 2 cars. I took my road despite waze advices to take another road. I really wanted to see if rhere was traffic or accident on my usual road.
My partner followed waze itinerary.
It took me 22 minutes to go the restaurant, my partner using waze made it in 34 minutes stucked in traffic jam.
Waze of course suggested him to go through the city center, where it is always jamed.
Result following Waze.
Waste of time, money, gas.. and more pollution in city center.
BAD APP.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst map software I have ever used

Worst map software I have ever used. I figured I would give it a try. Big Mistake. My first destination it missed by three city blocks. My second destination I gave up on after it had me making u turns every quarter mile. I deleted it from my phone as I returned home.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

JUST LOST a customer

Would give Waze a zero if I had the option. Used to trust and use Waze frequently. Now, every time we use Waze they send us in some backwoods off road long detour even when we can almost see the road we need to be turning on to get to our destination.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful navigation

Absolutely furious.
There has been a pile up on the M6 going south - absolutely horrendous for everyone involved. We were lucky enough to be diverted off at Carnforth - we were on the beautiful but busy A6040….. at one point all the other cars turned left and we were taken right by Waze - then taken onto the M6 south - - we assumed it must have been reopened , but no, we are still here - at a complete standstill with an extra hour and half added into an already delayed journey. The road is still closed and we have to leave it AGAIN. Waze - what the hell were you thinking of - taking more traffic onto a closed road????? How can we trust you in the future?

14 July 2025
Unprompted review
Rated 2 out of 5 stars

Not user friendly

Not user friendly. Particularly annoying that they have made it as difficult as possible to come out of the app/turn off without still using data in it.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

Used to be good now, I’m uninstalling it

I was in Peckham needed to get to Hackney Waze he took me to Buckingham Palace and into the congestion zone rather than go over Tower Bridge it wanted me to go to Westminster Bridge which made absolutely no sense, even if the traffic was busier over Tower Bridge Westminster was way longer. This app used to be really good, but lately it’s been rubbish. I don’t know what’s going on. using the app has cost me £17.50 and probably some petrol.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Waze has become a useless navigation…

Waze has become a useless navigation app, the last time I used it the address I was looking for popped up in the middle of the road, confused I called the individual and I had missed the address by a half mile, back to google maps for me.

17 May 2025
Unprompted review
Rated 2 out of 5 stars

It could be really good

Look at the ratings, 60% hate and give It one star or lower if they could. Come on WAZE listen to the people!! It could be really good, except for the following: No English in English voice, only American English (plus others) and a lot of them waste time with silly statements, you can miss your junction while she talking.
Has sent me on a long route, when there is a shorter one! Plus telling me I'm driving at the wrong speed! It looks very good and it could beat Google maps, just needs some tidying.🤔

30 May 2025
Unprompted review
Rated 5 out of 5 stars

SUPER ROUTE

Today we had to drive from N London to Borehamwood Herts in Evening Rush Hour
Expecting a dreary crawl, we instead experienced an amazing drive through delightful parts of Outer London including stately homes, terraced cottages, woodlands and green fields dotted with sheep.very quick for rush hour. Thank you Waze

27 March 2025
Unprompted review
Rated 1 out of 5 stars

DANGEROUS...BEWARE.

Used Waze yesterday on M3.
Travelling through speed restrictions in 50mph, WAZE informed me that I had EXITED SPEED RESTRICTIONS.
I accelerated to 70mph, but noticed short distance later there were still 50mph signs up !!!
I now must wait and see if I get a ticket :(

DANGEROUS, BEWARE !

16 March 2025
Unprompted review
Rated 5 out of 5 stars

I love this app since I discovered it

I love this app since I discovered it. It is much simpler than Google or other navigation apps. All I need is simple direction and no other distracting details, this app delivers exactly that.

11 January 2025
Unprompted review

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