Worldofchillies Reviews 

160
•
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered 6 plug plants back in October or thereabouts. Order arrived in February in good condition. Problem was that none of the chillies were the ones I ordered.there were only 4 varieties instead... See more

Rated 1 out of 5 stars

Ordered 3 plug plants this year, Carolina reaper, butch T and chocolate primo. None have been correct, Carolina reaper has produced tiny orange peppers no bigger than a garden pea, butch T has pro... See more

Rated 5 out of 5 stars

Great selection of chillies supplied in good condition. We opt for the less hot versions generally, they have a better balance of heat vs flavour. The number of adverse reviews are completely at odds... See more

Rated 2 out of 5 stars

The web site had me hooked for all the wrong reasons ….. I judged the book by its cover. Contact phone numbers never answered, mail never replied, advice with photos never acknowledged. Asked for hel... See more

Company details

  1. Garden centre

Information provided by various external sources

For all your hot chilli needs. We stock Seeds & Seed Collections, Dried Pods, Spice Mixes, Chilli Gifts & Hampers, Chilli Chocolates & Truffles, Chilli Plants and much more.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(160)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

2 purchases of plants & brilliant

Bought twice, 2 lots of plants - all really very healthy on arrival & the ‘how to grow’ booklet is rammed pack full of good info. I was chuffed on delivery and my plants are now out in the polytunnel & doing really well - better than i could imagine. So excited for the journey & crops.
Ive recommended & will certainly buy again

11 May 2022
Unprompted review
Rated 1 out of 5 stars

Sounds Ideal But Avoid At All Costs

Placed 3 separate orders totalling £70, only 1 part fulfilled making them the worlds most expensive plug plants. Have tried emailing various times with no communication back at all. Save your money and just go to a local garden centre, a good one will have a nice selection these days

10 May 2022
Unprompted review
Rated 1 out of 5 stars

I think I've been ripped off

Last year I ordered from worldofchillies and received my plants on time. All good, a decent experience. I placed another order in January this year and have not received it. It's now May. I've sent several emails asking for a status and had no reply.

I've since seen various other reviews from others like this so I can only conclude I've been ripped off and that they have no intention of fulfilling my order. If anything changes, I'll update this review, but for now, I'd say avoid at all costs.

4 May 2022
Unprompted review
Rated 1 out of 5 stars

Lights dimming and no one at home

This is the third time I have bought from Worldofchillies. Mixed bag of results first and second times.
This time I have 6 plugs from them that were not good on arrival and I believe will not survive. No contact telephone number and they do not respond to email or their web contact form.
Will be off to look for some healthy plants locally
Will not be buying from these guys again.

4 May 2022
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT

Honest , yes , disgraceful service , delivery awful if non existent, . Customer service worst I’ve ever had to review , . 3 weeks sooner my order should have arrived, commonly classed as fraud , because they have willingly taken my money with no goods supplied.Avoid this company totally!!!!

3 May 2022
Unprompted review
Rated 4 out of 5 stars

Overall quite good

Ordered 6 chilli plugs before reading the reviews. After reading them I was absolutely dreading it. But, I must say I was pleasantly surprised. From ordering to delivery it took 9 days (a bit longer than i would have liked), 6 chilli plugs arrived in healthy condition and well packaged. Free book as advertised along with a free sachet of seaweed feed and a free chilli plug! As people have mentioned communication is very poor. I got the initial invoice after ordering but no dispatch details. I emailed asking when I would receive my order but as of yet I am still to get a reply, I also sent a message using their online contact form but to no avail.

22 April 2022
Unprompted review
Rated 2 out of 5 stars

Chillies Make You Deaf !!

In 2021 I had a batch of chilies from this company and they were very successful. In 2022 I ordered another batch (8 small plants) 3 have survived. I also ordered some Mexican and Thai herbs, which have never arrived. I have contacted the company twice on their website and no reply. How do you communicate with this company?

31 March 2022
Unprompted review
Rated 5 out of 5 stars

I only wish other retailers were this good!

I only wish other retailers were this good, thank you!

For such a small order I was quite amazed to find I had been given free seeds for subscribing and a very useful book on how to grow chillies.

The seeds are germinating well, looking forward to trying the different varieties at harvest this year.

6 March 2022
Unprompted review
Rated 5 out of 5 stars

Gutted they no longer send to Europe…

Gutted they no longer send to Europe after brexit. Have ordered plants for years and got first of the season which has always made for a really good harvest. Always really big plugs and not all leggy like so many companies. Now I'll have to get my sister to bring order and bring over when she comes.

12 December 2021
Unprompted review
Rated 5 out of 5 stars

best harvest ever

I've dabbled with growing hot varieties of chillies for years with limited success. This year I ordered some plugs as well as some coir (never used before) from world of chillies. All plants arrived healthy and have thrived. I now have more chillies than i've ever had before. all were different varieties yet all plants are absolutely laden with chillies! very impressed and will be using again!

11 August 2021
Unprompted review
Rated 5 out of 5 stars

Second year of buying healthy chilli plants

A happy customer in second year of buying chilli plants from World of Chillies.

2020 I purchased in 2 batches of 5 plants each and when one plant didn't survive after the first week (these things happen), it was promptly replaced with sincere apologies.

2021 I ordered again but earlier than the previous year and received healthy plants as promised by the middle of April. So happy with the quality and excellent friendly communication with Sarah / Team I ordered a few of the larger plants from their final stock a few weeks ago which are already in flower.

I'll be back in 2022. Thanks

25 July 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. Placed and paid for trio of chillie plants plus 1 other chilli plant. Yes they arrived 2021, 1 completely damaged, sent 2 emails asking for replacement, heard nothing. Very poor

18 July 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I have ordered a total 8 plants / plugs and the plug plant starter kit and I am very happy with delivery times and quality of plants. These were across 2 orders and each order came with a freebie plug/plant for which I am grateful. All are doing very well and my Oranmge Tyger is currently in flower. All have been moved onto 8 litre poly pots with saucers. I think this is their very, very busy time and so email and phone replies will take longer as this is a small business.

24 June 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

No customer service. Dont answer emails phone calls etc. Quick to take your money with no product sent.
Very disappointing. It's really not a way to run a business.

22 June 2021
Unprompted review
Rated 5 out of 5 stars

All around good service

All plants were in good condition and transplanted well. A booklet with tons of information was included and some free plant feed. Unfortunately one plant died, but Sarah responded to my email fast and agreed to send a replacement out ASAP. Only thing that could have been improved was the lack of parcel tracking. Other than that, very good.

17 June 2021
Unprompted review
Rated 5 out of 5 stars

Great Chillis

I recieved my chillies today just 3 days after ordering.
They were perfectly packaged and very healthy plants. All plants clearly labled for easy identification.
A free plant a growing booklet and a small sachet of chilli food.
I would use this company again, no hesitation.

17 June 2021
Unprompted review
Rated 1 out of 5 stars

I should have looked at Trustpilot's reviews

My order arrived on time BUT, three items ( including the most expensive) was missing. The rest of the items were so mixed up I have no confidence in the list on the package sheet. No telephone contact number and no reply to two e-mails. Don't use their contact sheet. I am not going to let this go. If I can't get a response I will involve Paypal. Oh, and thanks for the freebie.

27 May 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful healthy plants

Ordered chilli plants from world of chillis, and as suggested on the website they arrived within 5 working days. Plants are beautiful, well packaged and healthy (denting on the box obviously happened in transit but the plants were so well packaged they weren't affected). And a little freebie plug too. I am over the moon, can't recommend highly enough!

26 May 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs.

Very poor plants. None of which lasted more than 24 hrs after delivery.
Appalling customer service. The lack of a phone number gives you a clue. Online form doesn’t work. Emails are not responded to. £30 wasted.
Read the reviews on here and ask yourself are the 5 star ones just lucky? There are far more reputable companies.
AVOID.

21 May 2021
Unprompted review
Rated 1 out of 5 stars

Extremely bad service and communication

I ordered several different items from World of Chillies. Three plugs and one plant arrived some time ago. The delivery note said seeds had been posted but have never arrived not has thexrdsf of my order.
The phone number on the website appears not to work, no response to enquiries through the website not to a direct email. Am now going to contact "Which?" For advice.

19 May 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look