Worldofchillies Reviews 

Overall disappointing experience with these guys on two occasions, (and I gave them a second chance after the first!)

As per other poor reviews, biggest gripe is communication. Problems are fine if they are dealt with, but complete radio silence is unacceptable and the final nail.

Last year I ordered plugs, and what I recieved did not turn out as I ordered, obviously mixed up (and that's not me mixing them up, completely different variates recieved than ordered!) I may as well have just asked for a lucky dip.

This year I got abit more ahead of the game and thought I would give them a go again and ordered seeds. These came nicely packaged and fair play to them, dispatch times generally seem very good, there is someone at the other end of the line clearly, they just never look at or ignore emails.

I've had germination issues with these seeds however, and although Chinense chillies can indeed be difficult, I successfully germinated home saved seed in the same propagator/same conditions with significant ease. Germination rates on those purchased fresh were approx 30% vs 90% home saved. I sent an email asking for advice and if I was indeed doing something wrong but again, complete silence from them, and I am writing this several weeks later.

Its a shame, because their selection is far more intriguing than other chilli growers online, but I'll be finding a different supplier for next year.

Came within 6 days of ordering, nice healthy plants. Poor communication on dispatch would be my only gripe.

Excellent service. Great prices and will definitely use again. A free Chilli plug too ….. Can’t ask for more.

Dont normally leave a review but cant believe some of the negative reviews, I have ordered for the past couple of years ( plugs and plants ) and always arrive in tip top condition. One of my earlier orders this year one of the plugs were unavailable due to poor germination, plant replaced with similar chilli ( aswell as normal freebie ) and full refund before the plants arrived. With regards to delivery, it clearly states on website plants are posted on Mondays only, so no chance of being stuck in sorting office over weekend.

Found the website when I was looking for some new chillis to grow.
Found the website to be fine and ordered straight away.
The plants came in a reasonable time and also came with really good paper work to help with growing them on.

The only reason I've only given 4 stars instead of 5 is the lack of communication.
I had no idea if the plants had been dispatched and we're coming when they did.
It would be really useful if I had some form of notification about delivery.

Will probably pre order plants next year.

Decided to leave a positive review as a first time buyer from this company. Order arrived yesterday, a day or two later than expected but well packaged and with the added extra of a free chilli plant - nice touch! I agree communication is poor/non existent, but they did fulfill my order with good quality plants.

They are terrible. Ordered chilli seeds and plug plants. Seeds arrived but still waiting for my plants. E-mailed to find out what’s happening but no response. Will not be using them again

Ordered plants - emailed to ask when they would arrive - no response they arrived with 3 dead 2 with disease emailed no response the rest were dying and did die within a couple of days despite my best efforts so just like throwing away £23.00
World of chillis need to spend less on there add on's like books and trendy websites etc and have a valid contact number to listen and respond to the issues from the customers real shame I will report back on this site if they do contact me all I want is what I ordered in good shape is that too much to ask

Do not buy! Plugs were very poor quality, all died soon after and no one responds to your emails or Facebook messages for assistance. A very poor company indeed!!!! Stay clear

I wished that I had looked on Trust Pilot before buying from World of Chillies.
I ordered the El Ranchero kit 4 weeks in advance of a December birthday (2020) and it arrived 5 days late, despite me having requested a specified delivery date. No communication received about despatch or delivery.
The chilli plug plants were meant to be delivered in early spring and again no communication so I emailed Sarah - the owner (as she describes herself on her comprehensive website). No reply. 2 further emails - no response.
There is no contact number to ring.
I will end up buying plants from another source.

I read the reviews on here after I’d ordered and if I’d read before I would have been out off. Plants and plugs arrived within days of ordering and they were well packaged and look great. Already placed another order. Really lovely looking plants and some great info included.

got 7 plugs (read detailed instructions) now all are healthy lapping up sun in 50:50 coir:compost mix / everything seems good (its up to me (+ the Sun) how many chillies I finally get it would seem)...would strongly recommend !

Update on the below - plants have just been delivered and are apparently in good condition and dad very happy. Still no contact from company and a waste of my time but at least they have arrived.

Sadly I too have been defrauded by World of Chillies. I ordered a birthday present for my 82 year old father on 6th April and nothing has been delivered. The phone number on the website is a fake and they have not responded to either of my emails.
Sad state of affairs when you cant even buy some chilli plants without being ripped off.

Placed order back in March 2021 for chilli plugs, never received. Contacted via their contact form and email address with no responses. Have had my money refunded after raising a dispute with my bank. Avoid at all costs.

Received 9 plants 7 dead on arrival, no facility to communicate with company, phone lines and email don’t work, messages via social media and still no response, really disappointed and £40 out of pocket.
Do not use this business

Not impressed with their email response time. I ordered some plants a couple of weeks ago and asked at the time when I might expect delivery. No reply. No telephone number. No nothing...

Ordered 6 plugs. They arrived fine. However, they were riddled with aphids. I contacted them via their website to inform them of this and express my disappointment. Radio silence thereafter. Not impressed.

Used them for a few years with no issue. This year 1/3 of my order missing and radio silence from them when trying to find out why. I am now trying somewhere else to get the plants that did not arrive.Will be doing a chargeback, All I needed was a reply from the webmail form to show there is life the other end.

excellent service from this seller
I was a chilli plug short on delivery. I received the replacement with an extra very quickly, very good little chilli plants

I placed an order 10 weeks ago. It took weeks to arrive, and even then it was incomplete! There was no note or message in the parcel to explain that the rest was to follow, nor did I receive an email to explain. I have tried to contact them using social media as no email address or phone number is available. I am still waiting for a reply.

I'm left having paid for an order and out of pocket for the items that were not sent.