When it comes to setting up and running a website you definitely need a good backup admin team to assist you.. lead by Brain S you couldn't ask for any more from these guys they are so knowledgeable a... See more
Company replied
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I’ve been using them for about six months, and the experience has been mostly positive. They offer a solid set of features that make it easier to build and manage my abroad dating site Rishtaabroa... See more
Company replied
I am very disappointed with my WPdating services. They don't follow directions and quality is very poor. Everything is also very complicated including the location of payments and where clients are... See more
Company replied
Great starter tool to create a dating site, their support guys are brilliant, always keep you informed and quick at getting back in touch. Not only that they will login their end and sort any issues o... See more
Company replied
Company details
Written by the company
WP Dating is a specialized dating plugin to create fully-functional & professional dating sites in WordPress.
Contact info
newark, newark, United States
- +1 2176503177
- presale@wpdating.com
- www.wpdating.com
4.5
Excellent
201 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received an excellent support and…
I received an excellent support and guidance from team.All my queries were answered as soon as I raised with support team.
With this support I am able to go live and serve customers.
I appreciate support teams willingness, commitment to answers any question and also extra mile to provide detailed steps and also some time they apply solution to requirements.
I am very happy and delighted to land on this platform with great support and talent.
17 July 2023
Unprompted review
Reply from WP Dating
Dear Shabu,
We are delighted that you received excellent support and guidance from our team! Your queries were promptly addressed, enabling you to go live and serve your customers effectively. Our dedicated support team takes great pride in providing exceptional assistance and going the extra mile to ensure your success.
If you need any more help or have any extra inquiries, please feel free to reach out to us.
Thank you for sharing your positive experience with us, and we look forward to continuing to support you in the future.
Best regards,
Great support
Great support. Consistent communication and patience with helping me to add, and make changes to my site. Always friendly and polite.
22 June 2023
Unprompted review
Reply from WP Dating
Dear Samantha,
Thank you for your great feedback about our support team! We're thrilled that you had a great experience and that our team provided consistent communication and patience throughout adding and making changes to your site.
Excellent customer support is a cornerstone of our service, and we strive to ensure that every interaction is helpful, friendly, and polite. It's wonderful that our team met these expectations and assisted you with your needs.
Please don't hesitate to contact us if you require further assistance or have any additional questions. We're here to help and are committed to ensuring your continued satisfaction.
Thank you once again for your kind words and for choosing our service. We truly appreciate your support!
Best regards,
The service is great they are trying to…
The service is great they are trying to help in all the ways that are possible even now on friday they the day is almost finished and still they are responding quickly.
And the product has so many options it gives you creativity to adjust parameters to your own liking.
I would definitely recommend this product but also the people behind.
23 June 2023
Unprompted review
Reply from WP Dating
Dear fitandfruitylink,
Thank you so much for your wonderful review! We're thrilled to hear that our service has met your expectations and that our team has proactively assisted you, even on a Friday when the day is about to end. We understand the importance of timely support and are committed to being there for our customers whenever they need us.
We're delighted to know that you find our product to be feature-rich and flexible. Providing a wide range of options is essential to empower our users to customize their experience and tailor the parameters to their preferences. We believe in fostering creativity and enabling our customers to make their dating websites unique.
Your recommendation means a lot to us. We're grateful for your trust and confidence in our service. If you have any questions or require assistance, please don't hesitate to reach out.
Thank you once again for choosing our product and for your kind words. We look forward to serving you and ensuring your continued satisfaction.
Best regards,
Quite good plugin as a base to start a…
Quite good plugin as a base to start a dating website. This avoid to built from scratch. Despite some features quite tricky to handle, there is a support very reactive and helpful.
Best use and less time consuming is to have some development skills either to enhance some behaviours or to complete whatever your needs.
12 June 2023
Unprompted review
Reply from WP Dating
Hey Joe,
Thank you for sharing your positive review of our WP Dating plugin! We're glad to hear that it provided you with a solid foundation for your dating website project, saving you the time and effort of starting from scratch.
We understand that some features can be challenging to handle, but we're pleased that our support team was able to provide you with responsive and helpful assistance. We strive to deliver excellent support to our users, and we're delighted that we were able to meet your needs.
You're absolutely right that having some development skills can greatly enhance the functionality of the plugin and allow you to tailor it to your specific requirements. Our goal is to provide a flexible solution that can be customized to suit individual needs.
Thank you once again for your positive feedback. We appreciate your support, and if you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help!
Best regards,
Unreliable and not professional
I must say, that i am very unhappy with this company. I asked them to make some new features, which should be separated in an own plugin, for avoiding losing them after an update. After making an update it showed, that they havent done that. Now I ask them again to do this and after 5 months (!) still no finish.
I ask for a cashback, because this is no reliable behaviour. At the current situation I can only suggest to avoid this company and look for other solutions.
25 May 2023
Reply from WP Dating
This review is not from our real customer. To confirm it, we also tried to reach the reviewer using the Trustpilot 'Find Reviewer' option but there was no any response as shown in the screenshot https://snipboard.io/y0u4fb.jpg
We are happy to help him if he/she is our customer and have contacted us in our support.
Fantastic Customer Service
Ever since I joined the WP Dating family as a customer, I have been impressed with their customer service. The speed by which they respond to you always exceeds my expectation.
Even when it's after office hours, they will still respond to you.
They are courteous, friendly, and always ready to help.
After attending to you, they will always send you an email telling you to feel free to contact them for any queries or issues, and will be happy to help you.
I am a truly satisfied customer and will encourage them to keep up with the good work.
16 May 2023
Unprompted review
Reply from WP Dating
Dear NII,
Thank you so much for taking the time to share your wonderful experience with our customer service at WP Dating! We greatly appreciate your kind words and your trust in our team.
Providing exceptional customer service is one of our top priorities, and we are thrilled to hear that we have been able to meet and exceed your expectations. We believe in prompt and efficient support, even outside of regular office hours, to ensure that our customers receive the assistance they need when they need it.
We will always be here for you whenever you have any queries or issues. Please don't hesitate to reach out to us at any time, and we will be more than happy to assist you further.
Once again, thank you for being a truly satisfied customer and for encouraging us to keep up the good work. Your feedback means the world to us, and we are committed to continuously improving our services to ensure your ongoing satisfaction.
Warm regards,
Strong support!
I am very satisfied with the WP Dating Plugin service. The folks at WP Dating have offered us fast and good solutions in working out the details of our dating website.
Fast response and strong support. Thank you !
15 May 2023
Unprompted review
Reply from WP Dating
Hi Heylen,
Thank you for sharing your positive experience with WP Dating Plugin on Trustpilot! We are delighted to hear that you are very satisfied with our service and that we have been able to meet your expectations.
Your satisfaction is our top priority, and we are committed to delivering a strong support experience.
We appreciate your kind words regarding our fast response and strong support.
Once again, thank you for your positive feedback and for trusting us with your dating website needs. We look forward to continuing to support you in the future.
Best regards,
they must know for time zone becouse
They have to know about the time zone, and the other thing annoys me because they have limited working hours, but if you contact them on the chat website, you can get some support and it all depends on who is working, but basically they are great..
15 February 2022
Unprompted review
Reply from WP Dating
Thank you, Durma Jask, for taking the time to share your feedback with us.
We understand that time zones can sometimes be a challenge when providing support, and we apologize for any inconvenience this may have caused.
Our team does its best to provide support during working hours, but we always look for ways to improve our service and support.
We're glad you have found our support to be great overall, and we appreciate your understanding. If there's anything else we can do to assist you, please don't hesitate to let us know.
Thank you again for your feedback!
Had a few problems getting started with…
Had a few problems getting started with WP Dating Plugin and I thought we were going to have to stop work again and look for another theme to create our dating site, but thanks to the excellent tech support and quick responses we were able to get our site up and running - We had tried 2 other dating site themes, before trying WP Dating, and both times could not get them to work properly and had to request refunds - WP Dating is a great plugin and theme and I would recommend it to anyone that is looking to start a dating site. Simple and easy for you and your members.
13 February 2023
Unprompted review
Reply from WP Dating
Thank you so much Thomas Marquez for your positive review! We're thrilled to hear that our tech support team was able to assist you in getting your dating site up and running, and that you found WP Dating Plugin to be a great option for creating your site.
We understand that starting a new project can come with its own set of challenges, and we're always here to help our clients overcome any obstacles they may encounter.
Thanks again for your kind words and recommendation, and please don't hesitate to reach out to us if you need any further assistance!
Excellence support every time
1 February 2023
Unprompted review
Reply from WP Dating
Thank you, Sumon, for your kind words! We strive to provide excellent support to our clients every time. It's great to know that our efforts have been recognized and appreciated. If you need any further assistance in the future, please don't hesitate to reach out to us. We're always here to help!
So far my experience with their support…
So far my experience with their support team has been amazing! They're extremely friendly and always happy to help.
6 February 2023
Unprompted review
Reply from WP Dating
Thank you so much, AA, for sharing your positive experience with our support team! We're delighted you have had a fantastic experience with our support staff. Please don't hesitate to contact us if you have any further questions or if there's anything else we can assist you with. Thanks again for your kind words!
Professional assistance at every stage of the project
I don't have much experience, but it looks very good and professional. Cooperation and assistance at the highest level.
31 January 2023
Unprompted review
Reply from WP Dating
Thank you very much Ritual TV for your kind words! It's always our pleasure to provide our clients with the best possible service and support at every stage of their projects. We're glad we could meet your expectations and provide a professional and seamless experience. If you need further assistance, please don't hesitate to reach out to us!
Perhaps the best support in the world
I am very satisfied with wpdating. There have been quite a few challenges with getting my page to work with translations and things that needed to be adjusted on the page. But I got help for this without any problems. In the part of the world where I am, unfortunately, there are no gateway payment options at Wpdating that people in this country use. So if one day I want to offer a subscription payment on my site, this will be a bigger cost. So I hope more gateways will come in time in this plugin.
3 January 2023
Unprompted review
Reply from WP Dating
Dear Jan,
Thank you for your kind words of appreciation. We're excited to continue working on your project and will keep you as our valued customer always :)
Thank you once again for your suggestion. We are always keen to listen to our customers and to receive their feedback. This is the best way to improve our products and services and maintain our client’s satisfaction.
We will definitely work on more gateway integration as per the customer's request. Also, you can use the development service to get the additional gateway immediately for your website at an affordable price.
Kind regards,
WP Dating team
The best
They are helpful, and doing a great job. Very nice page to,
18 November 2022
Unprompted review
Reply from WP Dating
Hello Robert,
Thank you for your kind words of appreciation. We're excited to continue working on your project and will keep you as our valued customer always :)
Best Regards,
WP Dating team
I wanted to throw together a quick idea…
I wanted to throw together a quick idea and they have jumped at every request. It's like having my own Dev Team ready to make it happen for me!
3 November 2022
Unprompted review
Reply from WP Dating
Hi Todd,
Thank you for the review of our service.
We always try our best to help our valued customers to provide with the best dating software to help with the project launch.
If you need any further assistance feel free to contact us, we are happy to help you
WP Dating Team
Great starter tool to create a dating…
Great starter tool to create a dating site, their support guys are brilliant, always keep you informed and quick at getting back in touch. Not only that they will login their end and sort any issues out that you encounter. My site has not launched yet but already the backend works flawlessly and will reduce the overall completion time massively than originally expected. Highly recommended.
3 November 2022
Unprompted review
Reply from WP Dating
Hi Tom,
Thank you for your kind words of appreciation. We're excited to continue working on your project and will keep as our valued customer always :)
Best Regards,
WP Dating team
Great plugin that I can recommend
wpDating and team have a great service, I've just deployed my site and the feeling is just amazing
29 August 2022
Unprompted review
Reply from WP Dating
Dear Silvanus,
Thank you for your kind words of appreciation. We're excited to continue working on your project and will keep as our valued customer always :)
Kind regards,
WP Dating team
Good dating experience with wp
You will have the good dating experience with wp. Even they provide the custom dev service to add my own designs and functions which make my work easier. At first I was confused that how can i make this site to give my ideas later on I comes to know they have the development service which fulfilled my dreams. Recommended!
26 August 2022
Unprompted review
Reply from WP Dating
Hi Benjamin, Thank you for the honest review of our product.
We always try our best to help our valued customers to provide with the best dating software to help with the project launch 💪
Good luck for your business. We are always there if you need any assistance.
WP Dating Team
perfect dating plugin. Thanks!
I've been searching for the perfect dating plugin for over a year. And after trying many different ones, I found WP Dating. It's clean, modern, and has all the features most people need in a dating plugin. I love that it offers enhanced functionality like media upload and Near Me. Definitely try out this premium dating plugin today!
9 August 2022
Unprompted review
Reply from WP Dating
Hey Callan,
Thank you for your kind words! Our collaboration has also been a pleasure for us, and we hope to continue our journey together to run a successful online business in the industry.
All the best for your business!
WP Dating Team
Quick customer service response
Quick customer service response. Thumbs up
14 July 2022
Unprompted review
Reply from WP Dating
Hi Tony, Thank you for the review of our service.
We always try our best to help our valued customers to provide with the best dating software to help with the project launch If you need any further assistance feel free to contact us, we are always happy to help you
WP Dating Team
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