WUKA Reviews 

1,086
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the period pants, for their comfort, quality, and effectiveness in preventing leaks, making periods much easier and less stressful. Many people highlight the excellent customer service, noting the staff's helpfulness, responsiveness, and efficiency in resolving queries and managing orders. Customers also appreciate the fast delivery and clear communication throughout the ordering process. However, some customers also noted issues with product absorbency, reporting leaks even with heavy flow options, and experienced concerns regarding the durability of certain items or challenges with sizing and comfort.

What people talk about most

Product

People report positive experiences with product, with many reviewers expressing high satisfaction and... See more

Quality

Consumers find quality to be positive, with many praising the comfort, fit, and reliability of the products,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many consistently praising the excellent,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Order

Users describe positive interactions with order, often praising the customer service for quickly resolving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic period pants. Very comfortable, no leakage issues and far superior to previous brand ModiBodi which I purchased 10 pairs all a mix of styles but all leaked. Bought Wuka to try out as a repl... See more

Company replied

Rated 5 out of 5 stars

I first bought WUKA from Boots when I needed period products immediately but didn't want to purchase disposable ones. I've used period pants before but WUKA's products are just next level. They're br... See more

Company replied

Rated 5 out of 5 stars

I buy WUKA's for my teenage daughter, and really wish they were available forty years ago. We saw them advertised in a programme for a Women's Rugby 6 Nations match and thought 'well, if they're end... See more

Company replied

Rated 5 out of 5 stars

The absolute best period underwear that I have tried. It saw me through tough times postpartum, too. There is no period product (reusable or otherwise) that I trust as much as Wuka pants. I recom... See more

Company replied


Company details

  1. Underwear shop
  2. Swimwear shop
  3. Toiletries Shop
  4. Youth Clothing Shop

Written by the company

Wake Up Kick Ass with WUKA®: The UK’s Leader in Sustainable Period Care. WUKA (Wake Up Kick Ass) is a multi-award-winning, female-led B Corp on a mission to replace disposables with high-performance, sustainable period wear. Co-founded in 2017 by Ruby Raut, WUKA launched the UK’s first reusable period underwear and has since evolved into a global leader in Cycle Care, inclusive Period Proof Sportswear, and Leakproof Swimwear. Why Choose WUKA? Innovation Built for Every Body. We believe period care should be freeing, not functional. Our products are engineered with industry-leading technology to ensure you never have to compromise on comfort or the planet: Stretch™ Technology: Our world-first multi-size innovation ensures a perfect fit first time, covering up to 4 sizes in a single pair to accommodate natural body fluctuations. Heavy Flow Specialists: WUKA is the global authority on heavy periods, offering the world’s first underwear designed to replace pads and tampons even on your heaviest days (absorbing up to 60ml). Inclusive Sizing: We proudly offer the most inclusive range on the market, from teen-specific starter kits to adult sizes up to 6XL. Complete Cycle Care: Beyond underwear, our ecosystem includes female-focused menstrual vitamins, eco-friendly wipes, and period-proof activewear designed for teens and adults navigating school, sport, and life. Sustainability Without Compromise Every pair of WUKA period pants prevents up to 200 disposables from reaching landfills. As a Certified B Corp, we maintain the highest standards of social and environmental impact. Our carbon-neutral journey and commitment to ending period poverty are at the core of every product we create—from our ethically sourced Tencel™ fabrics to our plastic-free packaging. Join the Period Revolution With over 1,000,000 customers, WUKA is more than a brand; it’s a movement to smash taboos and provide premium, accessible health solutions for everyone who bleeds.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,086)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

I love the ethics of your company

I love the ethics of your company, its journey from the past, the now and future aspirations. I feel like I’m buying into decency and hope, if that makes sense.
You have all given my autistic daughter a sense of calm, peace and at ease with how soft and comfortable your pants are. She wears the light ones everyday! It helps her confidence, thus aiding her concentration, so she can learn at school and self regulate knowing she is safe wearing them, should her period start or when it does.
I am very grateful to you.

12 September 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Alison,

Your message means a lot to us😍 — thank you so much for sharing it🙏🏻. We’re truly moved to hear how our products are making such a positive difference for your daughter, bringing her comfort, confidence, and peace of mind🥰🥰. That’s exactly why we do what we do, and it’s incredibly humbling to know it’s helping in such a meaningful way.

We’re grateful for your support and belief in our journey — past, present, and future. We feel truly honoured to be part of her everyday comfort🥰.

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Fantastic customer service and great…

Fantastic customer service and great product for my 12 year old daughter. I thoroughly recommend WUKA

1 September 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Nicky,

Thank you so much for your kind words and recommendation🙏🏻. We’re delighted to hear our products are supporting your daughter and that you’ve had a positive experience with our customer service🥰😍. Your support truly means a lot to us🙏🏻.

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Super customer service

Super customer service. Efficient at replacing a faulty item. Everything else was perfect

5 September 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Anon,

Thank you for your kind feedback🥰. We’re so pleased we could resolve the issue quickly and that everything else was perfect 😍. Your satisfaction means a lot to us🥰, and we’re always here if you need support😊.

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Just great! 🙌

I had ordered the teen stretch a while ago in readiness for my daughter starting her period. When she did, her 1st period was a breeze thanks to the confidence she had in the briefs. Well worth the money to take the anxiety away. Having then ordered another school set and ordering the wrong size, I contacted the wonderful Wuka customer service team and Sabina was fantastic and kept me updated throughout the exchange process. I would definitely recommend Wuka products and their super friendly customer service team.

10 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello EM,

Thank you for your wonderful feedback😍. We’re delighted our Teen Stretch briefs gave your daughter confidence and that Sabina could assist you so well.🥰🥰 Your kind words mean a lot, and we truly appreciate your recommendation and continued support.🙏🏻

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. If only every company was as good.

4 September 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi,

Thank you so much for your kind words🥰. We truly appreciate your feedback, and it means a lot to know our service has met your expectations.

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

I ordered some Wuka pants but I never…

I ordered some Wuka pants but I never recieved the order confirmation email. I emailed the company and spoke Prava who resolved the situation. The customer service was excellent. I have yet to recieve the product but highly commend Wuka’s and Prava’s customer service!

26 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Rajdeep,

Thank you so much for your kind words and for taking the time to share your experience🥰. We’re so pleased to hear that Prava was able to support you and that you found our customer service excellent😍.

We’re sorry again about the hiccup with your confirmation email and we’ll make sure your order reaches you as quickly as possible. We can’t wait for you to try your WUKA pants!

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Wuka is just AMAZING and AMAZING customers service

Wuka is just AMAZING: my daughter had the best summer ever as she had the PERFECT costume and no leak at all! Wish I had WUKA when I was young! It made all the difference!

We also had a little problem and Prava, the customers service Lady, was SPOT ON! Honestly, the best!!!!!!! Quick kind lovely and super professional!

Thanks so much!

27 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Monica,

Thank you so much for your wonderful feedback😍! We’re absolutely delighted to hear that your daughter had the best summer ever with her WUKA swimsuit and that it made such a difference for her. That means a lot to us🥰🥰.

We’re also so pleased to know that Prava was able to support you quickly and kindly — we’ll be sure to share your lovely words with her🥰.

Your encouragement keeps us motivated to continue delivering products and services that truly make a difference.

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

The best customer service ever

The best customer service ever. Timely. Thorough. Thoughtful. Super impressed. I have communicated with customer service rep Prava a couple times and she is absolutely amazing. We just opened our first bag - but from customer service alone - I am impressed and wanted to write this review. Really hoping these products help my daughter and we can write a review about that, too!
- Lindsey K

26 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Lindsey,

Thank you so much for your kind words! 😍😍 We’re thrilled to hear that your experience with Prava and our customer service has been so positive — she’ll be delighted to hear your feedback.🥰🥰

We hope your daughter enjoys the products as much as we enjoyed helping you, and we can’t wait to hear what you both think once she’s tried them! Your support and thoughtful review truly mean a lot to us💕.

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

I'm a happy customer

I'm a happy customer – WUKA pants are amazing! My daughter used them on a trip and was really pleased with the comfort. We needed to make an exchange, Prava was amazing so process was smooth and hassle-free. The customer service was truly excellent. Highly recommend!

1 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Nida,

Thank you so much for your lovely feedback! 💜 We’re so happy to hear your daughter felt comfortable and that Prava was able to make the exchange smooth for you. Your kind words mean a lot to us — and we’re delighted to have you as part of the WUKA family! ✨

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Excellent Customer Service

I have ordered many items from WUKA and unfortunately one item was faulty. I contacted them with photos and Sabina arranged for a replacement to be sourced (not an easy task for her as the line was coming to an end). She kept me updated regarding the situation and dispatched the replacement as soon as she could. I was then provided with a returns label to send back the faulty item.

I was impressed with the fact that I only ever dealt with one person, which meant that the process was far easier than with some companies. I work in customer service myself, and recognise quality service when I experience it.

Many thanks Sabina.

10 July 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Laura,

Thank you so much for your lovely feedback! 🥰🥰 We’re thrilled to hear that Sabina was able to help you so efficiently and keep everything straightforward for you. It’s wonderful to know that her support made the process smooth and stress-free.

Your kind words mean a great deal to us, and we truly appreciate your ongoing support of WUKA! 💛

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Replacement sent after royal mail lost my parcel

Royal mail lost my parcel. Prava responded my email timely and sent me another one which arrived on time before my holiday start. She saved the day! Happy about my purchase.

1 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Joanne,

Thank you so much for your kind words! 🌸 We’re thrilled to hear that Prava was able to help and that your replacement arrived in time for your holiday. It’s wonderful to know you’re happy with your purchase! 💛

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Order description

The lady who helped me her name is Rezi was extremely helpful she took all the details of what I wanted and made sure the order was correct.
I received the package today and it was absolutely correct, I am delighted with it

22 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Margaret,

Thank you so much for your lovely feedback! 😍We’re thrilled to hear that your order arrived correctly and that you’re delighted with it🥰. It was our pleasure assisting you! 💛

Warm Regards
The WUKA Team 🌸

Rated 4 out of 5 stars

Inconsistent sizing but great customer service.

Lovely swimwear but I found the sizing varied between different colour swimsuits in the same size which was frustrating, especially as I was then only entitled to a refund for one of them. I however received excellent customer service and communication from Prava in helping me to resolve this.

13 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Rebecca,

Thank you so much for sharing your feedback. 🌸 We’re sorry to hear that the sizing varied between the swimsuits — we completely understand how frustrating that must have been.

We’re glad to hear that Prava was able to assist you and provide excellent service in resolving the issue. Your kind words mean a lot to us, and we truly appreciate your support! 💛

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, I ordered the wrong size and followed the instructions on returns and exchanges. All completed very quickly and my exchange order in the post the following day. I did return using first class recorded delivery as advised. I will definitely be using this company again.

21 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Laura,

Thank you so much for your kind words😍! We’re thrilled to hear that the exchange process was smooth and that your order is already on its way🥰🥰.

We truly appreciate your support and look forward to serving you again in the future😊.

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. It's my first time purchasing these, and Im looking forward to receiving them.

21 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Rachel,

Thank you so much for your kind feedback! 😊 We’re delighted to hear you’re excited😍😍 about your first purchase, and we hope you enjoy your items when they arrive. ✨📦

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

These are great period pants

These are great period pants. My 11 year old started her periods last Christmas so I bought her some Wuka pants to try. She finds the Basics bikini range so comfortable that she now wears these every day of the month. The super heavy flow teen stretch are brilliant on her heaviest days. I’ve been so impressed that I’ve started buying various pants for myself. Unfortunately I’ve had to return 2 pairs so far this year - 1 was not the right fit/shape for me, and 1 was unraveling at the seam. BUT both times the customer service was exceptional (Sabina & Prava - thank you!). I highly recommend these pants & this company.

1 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Libby,

Thank you so much for your wonderful feedback! 🌸 We’re thrilled😍 to hear that both your daughter and you are enjoying the WUKA pants and finding them comfortable and reliable.

We’re also glad to hear that our team could assist you promptly with your returns🥰 — Sabina and Prava will be delighted to hear your kind words! Your recommendation means a lot to us, and we truly appreciate your support. 💛

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Great customer service

Fantastic product (period swimming costume). Great design which allows my daughter to keep up with her swim training all month. Superb customer support from Sabina when I needed a replacement item for my daughter. She was very helpful and the issue was resolved speedily and efficiently.

20 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Rosanna,

Thank you so much for your kind feedback! 🌟 We’re thrilled 😍to hear that the period swimming costume is helping your daughter keep up with her swim training all month.

We’re also delighted that Sabina was able to assist you promptly — we’ll be sure to pass on your kind words🥰. Your support and recommendation mean a lot to us! 💛

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Great customer service

Great customer service, issue resolved and new product sent in a timely manner. Wouldn't hesitate to purchase again!

18 July 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Sharon,

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that your issue was resolved quickly and that your replacement product arrived promptly🥰.

We truly appreciate your support and look forward to welcoming you back for your next purchase! 💛

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

First rate customer service

I have been incredibly impressed by the customer service at WUKA, particularly Prava who has helped me immensely. When the swimsuit arrived it was too small and our holiday was only ten days away! She helped us seamlessly negotiate the exchange process, which is so simple, and made sure that the replacement arrived in good time. The suit itself is also fantastic!

18 August 2025
Unprompted review
WUKA logo

Reply from WUKA

Hello Nicole,

Thank you so much for your kind feedback! 🌸 We’re thrilled to hear that Prava🥰 was able to assist you so efficiently and that your replacement swimsuit arrived in time for your holiday😊.

It’s wonderful to know that you’re happy with the suit itself, and we truly appreciate your support and recommendation. 💛

Kind regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Really great item! Would buy again!

I purchased with you before my holiday and bought period pants for swim wear. Coming on my period on day 1 of my 2 week holiday was a lovely suprise.

The item was brilliant, also better value for money than other brands out there.

I was able to wash and re use whilst on holiday, I felt supported the entire time and the item was comfy and well fitted as well as good quality. Never a worry there would be a leak or an accident.

The item was exactly as described and I would purchase again!

31 July 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Rachael,

Thank you so much for your wonderful feedback! 😍 We’re so happy to hear that your WUKA period pants turned an unexpected holiday surprise into a comfortable, stress-free experience. 😌 It’s great to know they kept you supported, leak-free, and feeling confident throughout your trip.

We appreciate your kind words about the quality and value, and we’re thrilled to hear you’d choose WUKA again. 🥰Here’s to many more worry-free holidays! 🌴

Warm Regards
The WUKA Team 🌸

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