XGODY Reviews 

124
TrustScore 1.5 out of 5

1.4

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Rated 2 out of 5 stars

Bought an Xgody Q17 tablet last September, started entering random keystrokes in February which continued after factory reset(s). Suspected faulty touch screen, but Xgody support not much help. Then... See more

Rated 1 out of 5 stars

wow what an absolute joke of a.phone , worked fine first day, following morning wouldn't switch on and remainder that way , just an absolute disgrace ok a phone and a company , I have no idea how they... See more

Rated 1 out of 5 stars

Bought an XGody dash cam, worked well for 6 weeks then wouldn’t switch the screen off so had no effective/safe/legal rear view mirror so had to stop using. Contacted the seller in UK topelectronic17 w... See more

Rated 1 out of 5 stars

I bought this Xgody V50 phone last October via Ebay. Recently the screen has come unstuck from the phone rendering the touch screen not to work even though the screen is still visible. I've email Xgod... See more

Company details

  1. Electronics store
  2. Mobile Phone Shop
  3. GPS supplier
  4. Haberdashery
  5. TV shop

Written by the company

XGODY is a well-known brand that develops high-tech products, such as GPS, Sat Nav, Tablets, Smart Projector, Audio, and Smartphones. It is our mission to make XGODY an affordable technology brand that makes life interesting. The sale of XGODY GPS, TV Box, and Smart Phone ranked No. 1 on eBay since 2009.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

124 reviews

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1-star

No recent history of asking for reviews

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1.4

All reviews

(124)

14 reviews in the last 12 months

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Rated 4 out of 5 stars

Bad service for a good brand

Well, the 4 stars are for the use of my GPS unit during 3years. It took me where I programmed it to go, but then I tried to update the maps. I updated and the unit didn’t start anymore . The specialists on facebook did their best but no success. I have then approached xgody services and there was no reply. So the result will be to throw it in the bin. I am sad to say that I am disappointed by the service and I will probably buy another brand gps.

26 February 2024
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY USELESS !

Absolutely useless! Every morning when I turned on my car the Xgody dash cam date has reverted to the ORIGINAL DATE which makes it useless for evidential purposes in the event of an accident etc. It does this regardless of what parameters I use.
Also after 2 weeks even with a 64Gb SD card the unit does not over-write and I although it looks like it is recording, IT IS NOT. Even reverting back to default does not make any difference. I have since bought a different make and threw this junk in the trash! AVOID!

10 February 2024
Unprompted review
Rated 1 out of 5 stars

Bought this fone for my 4 year old at…

Bought this fone for my 4 year old at Xmas just for YouTube and once the phone dies you try and charge it and won’t come back on. Avoid at all costs can’t even send back cause it’s past its 30 days

29 January 2024
Unprompted review
Rated 1 out of 5 stars

HAD ENOUGH

HAD ENOUGH: 3rd Xgody fone in 3 months. all seem to come with a fault in the screen, as a line down the centre. Ok acceptable. but files won't be seen on pc when I connect it. I accept that I guess. But swiping the connect screen button to answer a call seldom works. I can get buy with text messages BUT ALMOST everyone I want to send has a triangle at the bottom with an exclamation mark. That cheap £12 Antcantel worked superbly for 3 years, updating to this rubbish was bad. They say support for life, 12 days waiting and no answer again to my email report. it seems they only help via email. UPDATED 20.02.24. BOUGHT New Motorola phone at £69, it immediately connected to my server and no issues. Xgody 3 now to dump.

27 January 2024
Unprompted review
Rated 1 out of 5 stars

if i could give this company 0 stars i…

if i could give this company 0 stars i would . Purchased a new phone on sept 2 23 by the nov 4th 23 . it stopped working . i contacted Xgody by the company email address and as of today dec11 2023 they have failed to contact me . VERY POOR service and tech i will not but anything from this company again . pls be careful your hard earned money is at risk

11 December 2023
Unprompted review
Rated 1 out of 5 stars

I bought a sat nav and after 2 months…

I bought a sat nav and after 2 months it has stopped working I’ve went on to the chat and they said would get back within 24 hours still no reply also I really think Amazon should stop selling these it’s an absolutely con

19 November 2023
Unprompted review
Rated 1 out of 5 stars

I advise you NEVER to purchase xgody, ever!!!!

Purchased an xgody 7" dash cam/satnav/android auto play via ebay. The seller offers a 12 month warranty. It stopped working after 3 1/2 months and they are shirking responsibility. States was posted from Staffordshire, but they expect me to shoulder the cost and return it to China for repair. I've had it confirmed from ebay that they are in the wrong, but from their reviews, I'm not the first. I've now contacted trading standards to report them as well as citizens advice. Ultimately, they send you round in circles in the expectation of customers giving up. I'm not giving up. I'm not rich and I don't appreciate anonymous sellers who lie and scam you. I purchased an xgody phone for an elderly neighbour last year. That phone didn't last more than 6 months, I put it down to misuse at the time,but now I think that's probably not true. I will never buy xgody again fr myself or anybody else and will advise others not to purchase xgody too. Absolute scam artists!!!!

28 April 2023
Unprompted review
Rated 1 out of 5 stars

Bought xgody V50 off eBay on the…

Bought xgody V50 Smart Phone off eBay on the understanding it was as advertised with the following……
4gb Ram when in-fact it really had 1gb of Ram
3 cameras on rear and supposed to be 13MP when in fact was only 4MP on one camera whilst the others were simply dummies. Front camera advertised as 5MP when actual was 2MP
Advertised with 4500 mAh battery when in fact it only had 1000mAh battery. Was supposed to be android 10 but many of android 10 apps were missing and it didn’t have the latest android 10 update and stated updates were up to date and wouldn’t update. Sound quality was terrible and very tinny. A very slow unresponsive phone and picture quality poor and blurry when panning around. (I had the specs checked due to poor performance)
Have demanded my money back and will be reporting seller to Trading Standards. Be very careful when buying Chinese phones as they lie about the specs.

18 August 2023
Unprompted review
Rated 1 out of 5 stars

Stay well clear of these absolute…

Stay well clear of these absolute scammers. I’ve never known a company to be as ignorant and stupidly thick As these cowboys I purchased 2 phones on eBay in may for my kids birthdays. Evri delivered them in an unsafe place and they was stolen so I had to go out on their birthday and buy 2 more phones, Now in all fairness evri have taken responsibility for the theft of the phones and have sent me an email stating xgody have to give me a refund, So I had to send that email to xgody but it’s actually impossible to get a refund off these cowboys. I’ve sent countless messages on eBay countless emails and they simply refuse to refund me and what’s most frustrations after sending paragraph after paragraph of messages on eBay I get a response “so sorry for that “ 😤😤 so please every one boycott this company because you won’t get your hard earned money back off these scammers

23 June 2023
Unprompted review
Rated 3 out of 5 stars

XGoody Y13 phone…

My husband purchased a XGoody Y13 phone for meas a replacement for my very old phone. I am five days in with it it works fine. The only issue I have is the battery it has to be charged three times a day even when it's just sitting on the table.

17 July 2023
Unprompted review
Rated 1 out of 5 stars

Xgody J401 dash cam. Warranty, if it ever existed, is worthless after 2 months.

Bought a J401 dash cam from Xgody UK, via Ebay. It failed inside 6 months. When I contacted them, they said that Ebay's terms allow only 2 months for returns and suggested that I buy another unit at a discount (as if) or pay for postage to China for a repair (laughable).
Effectively, even from Xgody UK, there is NO actual PRODUCT warranty in the UK. BUYER BEWARE!

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Xgody navigation

I am using xgody 718 navi with Bluetooth almost 8 month ago, i am very satisfied with the experience because i can listen to my favourite music via the Bluetooth, and it has a backup camera that is working by reverse, in the fb page they regularly update the maps so it has everything i need so far.

20 October 2022
Unprompted review
Rated 5 out of 5 stars

So good

This is amazing for the price, my daughter has downloaded a large number of games and still Room to down load more. The quality is picture and video is good and the battery life is good lasting several hours before recharging. Quick loading and downloading aswell highly recommend for younger kids. that it’s a great buy.

21 June 2023
Unprompted review
Rated 1 out of 5 stars

Bought a 9” Xgody satellite navigation…

Bought a 9” Xgody satellite navigation system, used it 4 times with no issues then on the fifth time of use the screen went blank, you could still hear the voice commands (just about but never been loud) and when you touch the screen you hear the click. Email sent to their customer support and replied saying it must be an issue with inner screen, after many emails they wanted me to pay for the replacement part, wait 3-5 weeks to receive the part and fit it myself !! Told the unit is not under warranty even though it is only 8 months old.
You get what you pay for

2 June 2023
Unprompted review
XGODY logo

Reply from XGODY

Dear customer,

We are sorry to hear about the issue you have encountered with your Xgody satellite navigation system. We understand how frustrating this experience could be, and we apologize for any inconvenience caused.

After reviewing your case, it appears that the issue with the screen could be related to the inner screen. Unfortunately, your unit is not covered under warranty, and for this reason, we offered you the option to purchase a replacement part and fit it yourself.

We understand that this might not be the ideal solution for you, and we apologize for any inconvenience caused. We are committed to providing high-quality products and services to all of our customers, and we will do everything we can to assist you with your issue.

If you need any further assistance, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.

Thank you for bringing this to our attention.

Best regards,
XGODY Brand Manager.

Rated 1 out of 5 stars

probably the worst brick i’ve ever…

probably the worst brick i’ve ever held. barely loads anything, slow as tortoise. waste of money really, i only needed it temporarily and thank god i did.

18 May 2023
Unprompted review
XGODY logo

Reply from XGODY

Dear valued customer,

We are sorry to hear that you were not satisfied with your Xgody device. We understand that you had a bad experience, and we apologize for any inconvenience caused.

At Xgody, we take customer satisfaction very seriously, and we strive to provide our customers with high-quality products and services. We are sorry to hear that your experience did not meet your expectations.

If you could provide us with more specific details regarding the issue you encountered, we would appreciate it. This would assist us in identifying areas where we could improve our products and services.

We take all customer feedback seriously, and we would like to know more about your experience so that we can work to improve our products for future customers.

If you need any further assistance, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.

Thank you for your feedback.

Best regards,

XGODY Brand Manager.

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