XGODY Reviews 

124
TrustScore 1.5 out of 5

1.4

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Rated 2 out of 5 stars

Bought an Xgody Q17 tablet last September, started entering random keystrokes in February which continued after factory reset(s). Suspected faulty touch screen, but Xgody support not much help. Then... See more

Rated 1 out of 5 stars

wow what an absolute joke of a.phone , worked fine first day, following morning wouldn't switch on and remainder that way , just an absolute disgrace ok a phone and a company , I have no idea how they... See more

Rated 1 out of 5 stars

Bought an XGody dash cam, worked well for 6 weeks then wouldn’t switch the screen off so had no effective/safe/legal rear view mirror so had to stop using. Contacted the seller in UK topelectronic17 w... See more

Rated 1 out of 5 stars

I bought this Xgody V50 phone last October via Ebay. Recently the screen has come unstuck from the phone rendering the touch screen not to work even though the screen is still visible. I've email Xgod... See more

Company details

  1. Electronics store
  2. Mobile Phone Shop
  3. GPS supplier
  4. Haberdashery
  5. TV shop

Written by the company

XGODY is a well-known brand that develops high-tech products, such as GPS, Sat Nav, Tablets, Smart Projector, Audio, and Smartphones. It is our mission to make XGODY an affordable technology brand that makes life interesting. The sale of XGODY GPS, TV Box, and Smart Phone ranked No. 1 on eBay since 2009.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

124 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(124)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dont buy

Had this phone for a week, its so slow and barely loads anything, absolutely horrendous such a waste of my money. shame

6 April 2023
Unprompted review
XGODY logo

Reply from XGODY

Dear customer,

We are sorry to hear that you were not satisfied with your Xgody phone. At Xgody, we take customer feedback very seriously, and we apologize for any inconvenience caused.

We would like to investigate the reason for the slow performance issues you have encountered. If you could provide us with more specific details regarding the issue you experienced, we would appreciate it. This would assist us in identifying areas where we could improve our products and services.

We understand that you have had a bad experience, and we assure you that we will do everything we can to address the issue and assist you with any concerns you may have.

If you need any further assistance, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.

Thank you for your feedback.

Best regards,

XGODY Brand Manager.

Rated 1 out of 5 stars

Would have left 0 stars but couldn't

Would have left 0 stars but couldn't! AVOID AT ALL COST! Bought a truck sat nav which didn't work properly from day one. After lots of hassle had to get a refund through PayPal as the seller was messing me about

15 February 2023
Unprompted review
XGODY logo

Reply from XGODY

Dear customer,

We are sorry to hear that you had a bad experience with your Xgody truck sat nav. At Xgody, we take issues like this very seriously, and we apologize for any inconvenience caused.

We would like to investigate this issue and know more about the specific problem you encountered with your sat nav. This would assist us in identifying areas where we could improve our products and services.

We always strive to provide our customers with high-quality products and services, and we are sorry that we did not meet your expectations. If you need any assistance with your sat nav or have any additional concerns, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website.

Thank you for your feedback.

Best regards,

XGODY Brand Manager.

Rated 1 out of 5 stars

I bought a xgody tab 10 I had it for…

I bought a xgody tab 10 I had it for barley 3months it was discharging the battery and would not switch off I got in touch with them would not fix they said it was over the 3months eBay give me to report it to them so could not fix if I wanted it fixed I would need to send it back to China. I bought it in September 22 got in touch with them December 22 will definitely never buy from them again

15 December 2022
Unprompted review
XGODY logo

Reply from XGODY

Dear customer,

We are sorry to hear that you had a bad experience with your Xgody tablet. We understand that you had issues with the battery and the device was not turning off.

Unfortunately, it seems that you contacted us outside of the warranty period, and for this reason, we could not repair or replace your device free of charge. We apologize for any inconvenience this may have caused.

Please note that we do offer repair services for our products, even outside of the warranty period. However, additional charges may apply.

We are sorry that your experience did not meet your expectations, and we would like to investigate the issue to identify areas where we can improve our products and services. If you could provide us with more specific details, we would appreciate it.

If you need any further assistance, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.

Thank you for your feedback.

Best regards,

XGODY Brand Manager.

Rated 1 out of 5 stars

They advertise free lifetime map…

They advertise free lifetime map updates. Keep in mind they say FREE. They don't tell you that you have to purchase a 59.00 a year app from Microsoft to open their maps. They don't tell you that they aren't as suficitated as Garmin or Rand Mcnally. They don't have a dock that you plug your GPS into on your PC and it automatically downloads the files. I emailed them and they want you to watch their YouTube channels on how to update your GPS. It's a joke unless you speak or read Chinese and have a masters degree in Chinese. I wouldn't recommend their equipment. Stay away from them they don't even have an office in the US. Maybe one day they will catch up with the technology that garmin and rand mcnally have.

10 January 2023
Unprompted review
XGODY logo

Reply from XGODY

Dear customer,

We are sorry to hear about the difficulties you experienced in updating your Xgody GPS unit. We apologize for any inconvenience caused and we want to clarify some information about the free lifetime map updates.

The free lifetime map updates policy is real.

We understand that you expected the update process to be more user-friendly, and we apologize if our instructions did not meet your expectations. We always strive to provide the best possible customer support, and we will take your feedback into consideration as we look for ways to improve our services.

If you need any further assistance with your Xgody GPS unit or have any other concerns, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.

Thank you for your feedback.

Best regards,

XGODY Brand Manager.

Rated 2 out of 5 stars

Had recent version and no issues so I…

Had recent version and no issues so I got the bigger model. It’s arrived but no terminal contacts inside for it to connect to battery. Currently in conversations with them and sending pics of the unit. They keep telling me to switch on hold this button and that button but can’t quite get the fact the battery won’t connect so it can’t do anything at all. Curious to see what happens and of course will update as to the result I get but so far it’s not too good, requested a return and replace so let’s see ….

27 December 2022
Unprompted review
XGODY logo

Reply from XGODY

Dear customer,

We are sorry to hear that you had an issue with the battery terminal contacts not connecting on your new Xgody unit. We understand your frustration and we apologize for any inconvenience caused.

We are sorry to hear that our customer support team was not able to resolve your issue satisfactorily. We want to assure you that we take product quality extremely seriously, and we want to investigate this issue to identify areas where we can improve our products and services.

We are willing to replace your unit at no cost, and we apologize for the inconvenience you may have experienced. Please continue to work with our customer support team to ensure that the replacement process goes smoothly.

If you have any further concerns, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.

Thank you for your feedback.

Best regards,

XGODY Brand Manager.

Rated 1 out of 5 stars

This company is shonky

This company is shonky. They advertise with 6 month warranty but if you have a problem they will not honour it.

7 November 2022
Unprompted review
XGODY logo

Reply from XGODY

pleas ,send email to me support@xgody.com or on xgody.com message

Rated 1 out of 5 stars

Nothing as i dont use it

Nothing as i dont use it. Just wondering if anyone else has noticed the 5 * reviews all have chinese sounding names. Lol

21 October 2022
Unprompted review
XGODY logo

Reply from XGODY

pleas ,send email to me support@xgody.com or on xgody.com message

Rated 1 out of 5 stars

this phone is rubbish battery lasts for…

this phone is rubbish battery lasts for 6 hours wifi keeps shutting down even though it sais strong signal and trying to use hotspots for maps forget it it keeps loosening gps connection most annoying phone i have ever had used going to get a better one

4 October 2022
Unprompted review
XGODY logo

Reply from XGODY

pleas ,send email to me support@xgody.com or on xgody.com message

Rated 1 out of 5 stars

Have two of xgody phones with broken…

Have two of xgody phones with broken screens.. I'm capable of replacing them myself but it's a nightmare to find a supplier of replacement screens in the UK.. Why sell them with no good straight forward UK backup service on phone replacement parts.. Switched to Sony experia.

18 August 2022
Unprompted review
Rated 1 out of 5 stars

Keep well clear!

I loved this 'phone; it did eveything I wanted and connected to all my peripherals with a minimum of effort.
Six months later and it has just stopped opening. It charges, goes to the XGODY screen and just won't do anything else. I took it to local repair shops and they all said that there was nothing they could do with it.

12 July 2022
Unprompted review
Rated 1 out of 5 stars

i bought a xgody 504 gps sat nav and it…

i bought a xgody 504 gps sat nav and it was great whilst it was working,then i plugged it in to a usb in my car and it suddenly stopped place/map search in fact navigation/gps ceased to work full stop.i sent countless messages to the customer service address in the user manual but got no replies whatsoever.tried all youtube help videos,they did not help,i asked for a call back several times didnt get one.all said i gave up threw the darn thing in the bin i wont be buying anything if it says xgody on it.the customer service is absolute garbish and non existant.

10 June 2022
Unprompted review
Rated 1 out of 5 stars

I bought two kids tablets

I bought two kids tablets, for 4yr old twins birthday. Both of the tablets stopped working within a week of each other, after about 5 months!
After trying numerous emails to Xgody, (being passed on to different departments) for four weeks, I gave-up! I now have 2 paperweights? 😕 😡😡

6 May 2022
Unprompted review
Rated 1 out of 5 stars

This online platform is HIGHLY…

This online platform is HIGHLY UNRECOMMENDED by me!

The reason is they sell items that do not function well. Afterwards, there is no any chance to receive a response from their customer service because they simply do not care! Once, the payment for the item has been made they simply stop communicating with you!

This is from my direct personal experience!

9 April 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from here

DO NOT buy from here. Product IS ABSOLUTE rubbish. Will not refund either. Customer service sounds great but will NOT give a refund only a DISCOUNT ON ANOTHRR PURCHASE! .Go to another site

28 February 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY PHONE

Purchased a Note 10 'knock off' some time ago, only to find it stuck on speakerphone mode. My brother will not talk to me on the phone, and other family members complain about the 'echo' from the phone. Have ordered another phone, NOT of the same brand, so will see how that one stacks up.

1 January 2022
Unprompted review
Rated 1 out of 5 stars

wow what an absolute joke of a.phone

wow what an absolute joke of a.phone , worked fine first day, following morning wouldn't switch on and remainder that way , just an absolute disgrace ok a phone and a company , I have no idea how they are still in business more than 80% bad feedback on trust pilot , Chinese for you Jack of all trades master of none , please do not buy any products from this company or you have done your money !!!!!!!!! AVOID!!!!!!!!!!!!!

27 December 2021
Unprompted review
Rated 1 out of 5 stars

They scammed me out of $188

They scammed me out of $188.
I didn't receive the dash cam and they wiped their hand of the situation...telling me to make a claim with Aistralia post , who confirmed to them "lost in transit"
Australia post couldn't refund on their behalf because they are too stingy to pay insurance with deliveries.
They antagonized me for two months , repeating themselves over and over.
I will never buy from them again
"

16 September 2021
Unprompted review
Rated 2 out of 5 stars

I purchase the 7" gps and wanted to…

I purchase the 7" gps and wanted to download pictures from my P.C. as it said in the add that I could. after many trys. no luck. so they tryed to help also no luck. so I wanted to return it and they gave me the run around. well I purchase another a 9" and was told I should have no problems. we will see. or they will have another return. Tom

16 September 2021
Unprompted review
Rated 1 out of 5 stars

Dangerous phones

Worst phones ever never last more than 6 months. I've had 2 batteries blow up and snap the phones in half they are useless xgody lies about the specs of their phones they are dangerous and useless do not use for your own safety

31 August 2021
Unprompted review
Rated 1 out of 5 stars

Absolute Scam

Absolute Scam. The Xgody A90 claims it is running Android 9 in the settings. HOWEVER, it will not install any apps designed for android 6 or higher.

Turns out they have faked the android version in settings, and it's actually running Android 5.

ILLEGAL FALSE ADVERTISING.

And as for the 3 cameras on the rear, 2 of them are just fake black plastic shaped like a camera lens. So dodgy!

Not only that, the built in web browser comes with a hijacker that redirects you to ad sites every 60 seconds or so.

AVOID AT ALL COSTS.

30 August 2021
Unprompted review

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