XOTIC PC Reviews 3,023

Website was great and easy to use

This company was patient and helped me understand everything I wanted to know.

I had to contact support after I placed my order. They were wonderful and quick to respond.

Customer service is top tier. They are quick to respond and help with any questions or concerns. I’ve purchased multiple computers for them and will always return.

It was really easy, and choosing what went in my pc was really fun/cool

Easy to understand and benchmark to get exactly what my wife needed

It was really simple to choose the pc Ai wanted and how I wanted it 10/10 designs

Have great computer for reasonable prices

The website was easy to search. The pc I was wanting was already built and ready to ship. The payment options were very reasonable and the pc is exactly what I wanted.

It was easy and simple. Plus they offered to help along the way!

I bought my laptop with the intention that it would be my forever laptop. I splurged on all of the upgrades including the graphics and memory card totaling over $3,500. I figured I would be using this laptop for the next 10 years so it would eventually pay off. Not even 3 months passed before the laptop began to deteriorate. The casing began to come undone. Soon the laptop could not even support the weight of its own screen without coming unhinged. After 6 months the whole bottom of the laptop began to come undone exposing all of the hardware. I could only use the laptop if it was connected to a display. Even then the laptop would not close properly without being misaligned. The final straw was when the mouse stopped functioning all together. I reached out to support and they told me all products were under lifetime warranty for parts and labor and that if I bought a prepaid label from them they would fix it and send it back. I paid $80 to ship it to Xotic pc only for them to tell me it would cost an additional $100 for them to trouble shoot for issues that I already explained to them and even then they would only give me a quote for how much more it is going to cost to fix. Rather than pay another $100 to discover the mystery price of fixing my laptop i declared it a lost cause. Now I am stuck with the carcass of a non functioning laptop that I need to strip for parts. Needless to say I will not be recommending Xotic pc to any of my friends. Additionally when I try to post a review on their website it keeps giving an error message

Easy to order and all the updates on shipping and your order you could ever need! Positive experience so far

Call me weird but the strawberry milk case at a price I can afford was the selling point for me. I liked the ability to customize and I've had a great experience with them but strawberry milk color was the best

A little scary having to install the GPU especially for a first timer like myself. At first I got no graphics and panicked but just redid the states in the QR code video provided. But 100 percent worth the buy. It's a beautiful PC. I look forward to the years to come.

Awesome PC. Easy to order fast to ship.

It was wonderful and super easy to customize! I got exactly want I wanted and I’m super excited for my build to come in. I only heard good reviews about the company and after months of research and comparison this was the best bang for my buck for a custom build with them building it for me.