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Xoxoday 

This company’s rating is unavailable due to a breach of our guidelines.

Software company
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Rated 1 out of 5 stars

I got a card through this company, and I went to redeem it only to find that they said that there was technical difficulties getting my card. Other companies have gotten the same card instantly. Avoid... See more

Rated 5 out of 5 stars

Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more

Rated 1 out of 5 stars

I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more

Company replied

Rated 5 out of 5 stars

Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more

Company details

  1. Software company
  2. Corporate gift supplier

Written by the company

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts  2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries  3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale

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Breach of guidelines

All reviews

(320)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Pretty nice customer service

Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep improving and get better. Last time it took one day so if next time something similar happens make sure you do it more fast and improve in your tech team.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Best Global Gift Card Center

It is one of the best platform for the Global gift cards. The quality of the product and number of brand options are classic. The customer support team is quick and accurate. Overall I'm happy with the service.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Chat Support

The chatbot has transferred me to a chat agent who was persistent to investigate the complex issue that I had and the proposed fix he provided worked like a charm!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

When I got problem in redeeming my…

When I got problem in redeeming my suregift voucher kshs388/- code648623615132,I conducted them.Their response as to what I should do was prompt. As I was navigating through the redeeming instructions, they were on my back wanting to know my position,have you succeeded, can we be of any other assistance ,kindly get in touch.
For every mail I send them ,they were there by return mail with details and clarity.I really felt at home with this company ,more so this was my first encounter with them.
I'm really Delighted.
I'm Delighted

23 December 2025
Unprompted review
Rated 5 out of 5 stars

satisfied

Extremely satisfied with the responses from the team. It was quick and up to my point of concern.

22 December 2025
Unprompted review

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