Xoxoday 

Order ID: 37265429

What sort of company is this? Aren't gift cards supposed to be instant? I have waited the entire day.

I was not able to download gift certificates I received from my work. In the email it clearly stated: validity and expire period is 120 months. I received gifts from my company right before I delivered a baby and so I went on parental leave. After 1 year I was back, - all links suddenly expired despite on it says in the email that validity is 120 months. Customer support only says that once links expired, they can't do anything. They don't bother to explain WHY links are expired despite on opposite information in the email with voucher. They don't bother to fix the links. I'm very disappointed.

As an HR professional, it is important to recognize and reward employees for their hard work so they feel valued for their extra efforts. I choose Xoxoday for purchasing gift cards because it provides convenient bulk buying options and a wide variety of gift cards to suit different preferences.

If you've ever tried to manage a global incentive program using spreadsheets and manual gift card purchases, you know it's a logistical nightmare. Xoxoday steps into that chaos as a streamlined, scalable solution designed to automate the "human" side of business-appreciation.

If you've ever tried to manage a corporate gifting program manually, you know it's a logistical nightmare of spreadsheets, shipping address, and "did they actually like the fruit basket?"emails. Xoxoday steps in as a comprehensive digital solution designed to automate rewards, incentives, and employee engagement.

If you're looking to move away from the "one-size-fits-all" Starbucks card, Xoxoday is the modern heavy-hitter. In 2026, it has solidified it's position as a global infrastructure for rewards, effectively acting as the "plumbing" that connects company budgets to millions of local merchant options worldwide.

If you've tried to manage a corporate rewards program using a spreadsheet and a stack of physical gift cards, you know it's a recipe for migraine. Xoxoday(specifically it's Plumber platform) positions itself as the "easy button" for employee recognition, sales incentives, and consumer loyalty.

Best Platform to get rewarded by company. Last week our HR department give a giftcard for everyone as a reward for our hard work and support. Super easy process and instant delivery.

Best platform for redeeming company gift cards with quick and easy process and instant delivery.

I used xoxoday to redeem a gift for work anniversary.The options are excellent,and the redemption process was flawless.The website looks a tad corporate,but it is efficient and quick.I received my voucher code instantly and didn't have any problem using it at the store.

Worst way to redeem vouchers! Happened to us almost every month!we need to contact customer support monthly and still this year they cant still fix it.we were always told about theyre vendor problem etc.most frustrating ways to redeem voucher

I wont recommend the Product or service to anyone my fellow colleagues as the overall interface too rigid to change.
I recently changed my company and my company email id was stopped. I tried to change my email id to my personal email id, however even after providing all the documents of identification and the company change, they did not budge. I cant place an order or redeem the awards that i have got from my company.
even after following it up with the Personnel at XOXO i get the same resolution that the emai id cannot be changed, however no solution comes from the XOXO.

The customer service is so slow that it takes ages for them to respond. Try through chat or through email the responses takes ages for them to respond. They respond even on chat after minimum 25 minutes. So if you are thinking this site for rewards for your employees, i would better say not to go ahead with them as they are the worst people when it comes to services they offer.

Its one of the best app for buying gift cards for both normal user and for business reward. With its easy to use platform which offer instant delivery of your giftcard and its too easy to redeem too.

I used Xoxoday to purchase a gift card, and overall, my experience with Xoxoday has been great. With their convenient variety of gift cards on one platform. With great customer support.

Most satisfied

My company uses Xoxoday as a rewards and recognition platform, and I have had a terrible experience with Xoxoday trying to purchase a gift card for Christmas.

I placed an order on December 19th for a supposedly “instant” voucher (Order 35638505), but it was stuck processing for days. Despite multiple emails where support kept asking for patience due to “technical issues,” the deadline for my gift passed.

I had to buy the gift paying myself, otherwise it wouldn't arrive on time, so I finally requested a cancellation because they couldn’t provide an ETA.

The refund process was even worse:
1. They refunded me via a new Xoxo code instead of my original payment method.
2. The code value was lower than my original payment (€93.64 vs €94.00), meaning I lost money on a failed transaction.
3. I used this refund code to buy a Mastercard Prepaid card (Order 35763108) which was also labeled as “instant.” It has been over 24 hours and I still have received nothing.
4. I reached support on both items 2 and 3. Their response, the usual useless one: "We kindly request a bit more time and will get back to you with an update shortly."

Note that I specifically asked support if there were other ongoing issues before placing the second order to avoid this exact situation, but they did not warn me.

This is the 3rd time I have tried to use this platform in 3 years, and every single time has been a failure. Do not rely on this service.

PD: If you are a company, please use other services for rewards and recognition. It is nice to receive rewards but is is frustrating having them stuck in this platform without being able to ever use them...

I am disappointed with the level of customer support received. The responses provided do not include actual solutions, but rather repeated instructions to wait 24–48 hours. Unfortunately, the issue remains unresolved even after multiple waiting periods. I kindly request that this matter be addressed promptly.

Very prompt response from customer support

immediately my issue resolved